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Reviews of Calheta Beach - All Inclusive

4 out of 5
Calheta Beach - All Inclusive
Av. D. Manuel I - n.3, Calheta

Reviews

8.8

Excellent

Rating 10 - Excellent. 107 out of 207 reviews" "
Rating 8 - Good. 74 out of 207 reviews" "
Rating 6 - Okay. 17 out of 207 reviews" "
Rating 4 - Poor. 7 out of 207 reviews" "
Rating 2 - Terrible. 2 out of 207 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Ok, but nothing special
Was ok. Would not say a 4 star hotel. When booking, it gave the impression drinks were premium products on the All Inclusive and that’s not true. Room clean, but basic and really noisy first thing in the morning.
Stayed 4 nights in Jan 2024
Response from Carlos Ramos on Jan 30, 2024
Dear Mr Matthew, We thank you for taking the time to write a review about our Calheta Beach hotel. Our aim is to fulfil our guests expectations and provide the best holiday experience in Madeira island and in our hotel. We were disappointed with the less positive points on your review and these will be shared with the team for improvement.We hope you will give us another opportunity to welcome you back for a more memorable stay with us,Kind regards Carlos RamosHotel Manager

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Carlos Ramos on Jan 30, 2024
Estimada sra Liliana,Gostaríamos de agradecer a sua avaliação na sua estadia no hotel Calheta Beach.Esperamos ter o prazer de recebê-lo novamente em um futuro próximo.Com os melhores cumprimentos,Carlos RamosDiretor

10/10 Excellent

Matthew Evan

Traveled with family
Liked: Amenities
Stayed 13 nights in Dec 2023
Response from Carlos Ramos on Jan 30, 2024
Dear Mr MatthewWe would like to thank you for your rating on your stay at hotel Calheta Beach. We hope to have the pleasure to welcome you back in a near future. Warmest regards, Carlos Ramos Hotel Manager

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a winter break
Always our go-to for winter sunshine. We stay in a suite, which is actually an apartment and is perfect for us. Have already booked for my husband's 60th birthday next December, as it's where he wants to be for his birthday!
Stayed 4 nights in Dec 2023
Response from Carlos Ramos on Jan 30, 2024
Dear Mrs Jackie,We would like to thank you for taking the time to write a wonderful review following your recent stay with us at hotel Calheta Beach.We are pleased to know you had a fantastic experience whilst staying with us and you have already booked for DecemberWarmest regards,Carlos RamosHotel Manager

10/10 Excellent

Ola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Nov 2023
Response from Carlos Ramos on Jan 30, 2024
Dear Mr/s Ola We would like to thank you for your rating on your stay at hotel Calheta Beach. We hope to have the pleasure to welcome you back in a near future. Warmest regards, Carlos Ramos Hotel Manage

8/10 Good

Michelle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall had a fantastic holiday, a few factors stopped me from giving it an excellent star. As a vegetarian I would suggest labeling the food with a veggie symbol or having a dedicated vegetarian section in the buffet area. Smoking on the hotel balconies - not sure if it's actually allowed but be greeted by downstairs smoke at 6am is disgusting.
Stayed 7 nights in Nov 2023
Response from Carlos Ramos on Nov 16, 2023
Dear Mrs Michele,We would like to thank you for taking the time to write a wonderful review following your recent stay with us at hotel Calheta Beach.We are pleased to know you had a fantastic holidays and We took note of your constructive feedback and will pass it on to our team.We hope to have the honour to welcome you back in a near future. Warmest regards,Carlos RamosHotel Manager

10/10 Excellent

Kordian Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Carlos Ramos on Nov 6, 2023
Dear Mr Kordian, We would like to thank you for your rating on your stay at Calheta Beach Hotel. We look forward to welcoming you again in a near future.Warmest regards,Carlos RamosHotel Manager

10/10 Excellent

Lira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far, the best All Inclusive we'd ever been to, considering the overall atmosphere, nice marina with choices of fishing or whale watching tours, great sandy beach right in front of the hotel (which is very rare thing on Madeira island!), fun evening entertainment, snd a very good choices of food!
Stayed 5 nights in Oct 2023
Response from Carlos Ramos on Oct 23, 2023
Dear Mr/s Lira,We would like to thank you for taking the time to write a wonderful review following your recent stay with us at hotel Calheta Beach.We are pleased to know you had a wonderful experience whilst staying with us and that our food and location just in front of the beach achieved your full expectations. We hope to have the honour to welcome you back in a near future. Warmest regards,Carlos RamosHotel Manager

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property and all of Maderia in general. A great home base. Value for money was great! Food was good, staff was knowledgeable and friendly. We will be back
Stayed 5 nights in Oct 2023
Response from Carlos Ramos on Oct 18, 2023
Dear GuestWe would like to thank you for taking the time to write a wonderful review following your recent stay with us at hotel Calheta Beach.We are pleased to know you had a wonderful experience whilst staying with us and that our food achieved your full expectations. We are also very happy to hear that our team was so helpful and friendly. We hope to have the honour to welcome you back in a near future. Warmest regards,Carlos RamosHotel Manager

10/10 Excellent

martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fantastic if you want a relaxing and enjoyable holiday. We found at all times that the staff were helpful and friendly. The food was varied and always had something that would apeal to someone with varied taste. The snacks and drinks were always on offer throughout the day and you are never waiting long to get served Nice touches like help yourself to wine from.tye bottle. Beer from the pump or softdrinks and chilled water Although there is a great pool and pool side area the man made beach is no more that 50m walk away so easy to go for a swim in the sea if you need a greater expanse of water to enjoy I would thoroughly recommend a stay here to anyone.
Stayed 7 nights in Sep 2023
Response from Carlos Ramos on Sep 25, 2023
Dear GuestWe would like to thank you for taking the time to write a wonderful review following your recent stay with us at hotel Calheta Beach.We are pleased to know you had a wonderful experience whilst staying with us and that our food an services achieved your full expectationsWe hope to have the pleasure to welcome you back in a near future. Warmest regards,Carlos RamosHotel Manager

10/10 Excellent

Ivelina

Stayed 7 nights in Aug 2023
Response from Carlos Ramos on Sep 25, 2023
Dear GuestWe would like to thank you for your rating following your recent stay with us at hotel Calheta Beach.We are pleased to know you had a wonderful stay and we hope to have the pleasure to welcome you back in a near future. Warmest regards,Carlos RamosHotel Manager

6/10 Okay

cyrille, Ste-Julie

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Room are old and need to be refreshed and updated ! The buffet was poor…the place was just ok
Stayed 6 nights in Jul 2023
Response from CR on Aug 23, 2023
Dear Mr(s). Cyrille,We would like to thank you for taking the time to write a review following your recent stay with us at the hotel Calheta Beach.We are deeply concerned to know that your stay did not meet your full expectation on this occasion and for this we sincerely apologise.On this opportunity we would like to inform you that our hotel has selection of more than 100 products strictly chosen by our head chef (regional, national and international) in order to achieve and exceed all our guests expectations.The hotel open doors in the mid 90's to the public. However in 2017 was totally renovated with new areas and new environment to appeal all our guets. We sincerely apologize this did not reach your full expectations.The entire team strives to provide exemplary service to all our guests to contribute to a most enjoyable holiday and clearly this time we did not achieve this with you.Calheta is indeed a true relaxing and peaceful town, outside the bustle of Funchal, but only 25 minutes away.We have taken good note of your comments and will use them to monitor and improve the quality of service we deliver to our guests. We hope to have the pleasure to serve you again and to deliver a more positive experience.Warm regardsCarlos RamosHotel Manager

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach stay
Very nice hotel centrally located options for daily activities. Staff was nice. Chicken was fast.
Stayed 4 nights in Jul 2023
Response from CR on Aug 4, 2023
Dear Mr. JosephWe would like to thank you for taking the time to write a wonderful review following your recent stay with us at hotel Calheta Beach.We are pleased to know you had a wonderful experience during your stay with us. Indeed Calheta is a small village but offers a lot to see. Not only is an great starting point for hikes and tours on the west coast, it is also an amazing place to be if you are looking to have peace and tranquility!All our team efforts are willing achieve and exceed all our guests expectations! We hope to have the honour to welcome you back in a near future. Warmest regards,Carlos RamosHotel Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for vegan
Very friendly staff who would go all out to make your stay comfortable. They Cooked special food for our vegan requirements. Some rooms could be maintained better and gym lacks new equipment especially weights. Overall it’s location and hospitality is great
Stayed 5 nights in Jul 2023
Response from CR on Aug 4, 2023
Dear Guest,We would like to thank you for taking the time to write a wonderful review following your recent stay with us at hotel Calheta Beach.We are pleased to know you had a wonderful experience whilst staying with us and that our food an services achieved your full expectationsWe hope to have the honour to welcome you back in a near future. Warmest regards,Carlos RamosHotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023
Response from CR on May 28, 2023
Dear GuestWe would like to thank you for taking the time to write a wonderful review following your recent stay with us at hotel Calheta Beach.We are pleased to know you had a wonderful experience whilst staying with us and that our food an services achieved your full expectationsWe hope to have the honour to welcome you back in a near future. Warmest regards,Carlos RamosHotel Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable hotel
The hotel was very nice, plenty of everything and sun beds were plentiful if you wanted them. Its on one of the very few sandy beaches on the island . Food was very good, staff were nice. Nothing seemed too much trouble. Parking you have to pay 8.50 Euros a day if you use the covered car park opposite. We did that the first night but then used the free on road parking about 3 minutes walk away (not the blue zones but just beyond). Spaces are limited but saved us some money.
Stayed 4 nights in Apr 2023
Response from CR on Apr 29, 2023
Dear Mr. James,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to hear that you had a fantastic stay in our hotel and that our facilities and service provided by our team met your expectations. On this opportunity we would like to inform you that the parking has an additional cost beacuse we do not have availability for all our guests vehiacles.Nevertheless, we will forward your messa to our team in order to improve our services.We hope to have the pleasure of hosting you again in anear future for another "Saccharum experience"!Warmest regards,Bruno TelesHotel Manager

8/10 Good

chris

Traveled with group
Liked: Cleanliness, staff & service, amenities
The views were fantastic. The personnel at the front desk, bar and dinning area were amazing and accommodating. The rooms and food left more to be desired.
Stayed 4 nights in Apr 2023
Response from CR on May 3, 2023
Dear Mr(s). ChrisWe would like to thank you for taking the time to write a wonderful review following your stay at hotel Calheta Beach.We are pleased to know you had a fantastic stay, and thay you joyed our facilities and the service provided by our friendly team.We hope to have the pleasure in hosting you again in a near future.Warmest regards,Carlos RamosHotel Manager

4/10 Poor

Abbigail

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Madeira island as a whole is beautiful! I highly recommend coming here. However, I would stay anywhere else. This hotel is very new according to locals, and the lack of attention to not even details but just basic expectations of an all inclusive is evident. The food is horrible, we spent most of our time eating across the street at the grocery store. Each night had a different theme, I liked the fact they tried to make it fun and different. But, putting on outfits and different music did not mask the foods quality. The food was not edible, I heard many people complaining .The drinks were atrocious, my boyfriend is not a big beer drinker but we both stuck to beers the whole week. Every cocktail tasted either watered down or dirty. The only cocktail I remotely liked was an espresso martini. I am a bartender and aware these are tedious to make, but was shocked when I ordered one to have a server aggressively sigh and roll his eyes. Although he made the drink, he left all the ice in the glass and did not shake it. If you’ve ever worked in the service industry you have a certain level of empathy for people working like this. But my empathy ran out by the end of the week. There were only so many times I could take bad service, rude employees and a negative atmosphere on the chin. A manager needs to step in and set some quality standards. Madeira is a must visit, but don’t stay here. It’s a waste of money, I could’ve spent a lot less staying elsewhere else & making food myself.
Response from CR on Mar 17, 2023
Dear Mrs. Abbigail,We would like to thank you for taking the time to write a review following your recent stay with us at the hotel Calheta Beach.We are deeply concerned to know that your stay did not meet your full expectation on this occasion and for this we sincerely apologise.On this opportunity we wouls like to inform you that all the products used in our kitchen are strictly chosen by our head chef which are freshly prepared on the day. We have a variety of more than 100 products international, national and regional so that we can achieve all our guests expectations.With reference to the bar service, we would like to inform you that all our cocktails are pre-prepared. However, we can prepare cocktails fresh with an additional cost.Our main goal is to provide our guests with an excellent service so that you can create unforggetable memories whilst with us.We hope to have the pleasure of welcoming you again in a near future for another "Saccharum experience"!We hope to have the pleasure of hosting you again in a near future for a more positive experience!Warmest regardsCarlos RamosHotel Manager

10/10 Excellent

michaella

Stayed 5 nights in Feb 2023
Response from CR on Mar 22, 2023
Dear Mrs. MichaellaWe would like to thank you for taking the time to write a wonderful review following your recent stay with us at hotel Calheta Beach.We are pleased to know you enjoyed your stay, our location and facilities around the hotel.Do do hope to have the honour to welcome you back in a near future. Warmest regards,Carlos RamosHotel Manager

10/10 Excellent

Herath, sutton coldfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service & location
Stayed 7 nights in Feb 2023
Response from BT on Feb 26, 2023
Dear Mr(s). Herath, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to hear that you had a fantastic stay at our hotel and enjoyed in particular our friendly team. Our hotel is very special because we work with the sugar cane theme. Because of this all our design, decoration ans hotel facilities are all connected to it.Our main goal is to provide our guests with an excellent service, so that you can create unforgettable memories whilst with us.It is comments like yours that motivates us everyday.We hope to have the plasure of welcoming you againa to our hotel for another "Saccharum experience"!Warmest regards,Bruno TelesHotel Manager

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from CR on Feb 18, 2023
Estimada Sra. RitaAgradecemos vivamente o seu comentário relativo à sua estada no Calheta Beach. Sentimo-nos imensamente satisfeitos e gratos pela sua preferência e registamos com apreço e consideração as observações elogiosas. A nossa missão é oferecer um serviço de qualidade, e sem dúvida que a nossa localização privilegia quem nos visita. Nesta oportunidade, em nome de toda a equipa, reiteramos os nossos agradecimentos e ficamos na expectativa da vossa próxima visita. Com os melhores cumprimentos,Carlos Ramos Diretor

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good food, no long lines, friendly staff. What’s not like
Stayed 1 night in Feb 2023
Response from Calheta Beach hotel on Feb 8, 2023
Dear Mr. Richard,We thank you for taking the time to write such a nice review following your recent stay with us at the Calheta Beach Hotel.We are pleased to know you had a fantastic stay and especially enjoyed the food and service provided by our staff.We hope to have the honour to welcome you back in a near future. Warmest regards,Carlos RamosHotel Manager

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Very good ALL incl resort, everything was excellent, possible problems with parking on the street - paid and full. very good and tasty food, excellend beverages. Generally - I recomend it.
Stayed 4 nights in Jan 2023
Response from CR on Jan 27, 2023
Dear Mr. MartinWe would like to thank you for taking the time to write a wonderful review following your recent stay with us at hotel Calheta Beach.We are pleased to hear that you had a fantastic stay and especially enjoyed the room comfort, food, sea views and the service provided by our team.We hope to have the honour to welcome you back in a near future. Warmest regards,Carlos RamosHotel Manager

6/10 Okay

victoria

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Secluded property, little amenities, only one buffet restaurant, slim pickings, not your typical all inclusive for what you pay for. Will not return. Staff is very friendly only positive I can say.
Stayed 7 nights in Jan 2023
Response from CR on Jan 27, 2023
Dear Mrs. Victoria, We thank you for taking the time to write a review about Savoy Calheta Beach. Our aim is to fulfil our guests expectations and provide the best holiday experience in Madeira island and in our hotel. We were disappointed with the less positive points on your review and these will be shared with the team for improvement.We hope you will give us another opportunity to welcome you back for a more memorable stay with us,Kind regards Carlos RamosHotel Manager

10/10 Excellent

Mindy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful in every way. From the staff to the food we had an excellent stay
Stayed 7 nights in Jan 2023
Response from Carlos Ramos on Jan 20, 2023
Dear Mrs Mindy,We would like to thank you for taking the time to write a wonderful review following your recent stay with us at hotel Calheta Beach.We are pleased to know you had a wonderfull stay and especially enjoyed the food and the service provided by our team.We hope to have the honour to welcome you back in a near future. Warmest regards,Carlos RamosHotel Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really happy with my stay, professional and friendly staff made it a pleasure and I will stay again.
Stayed 3 nights in Jan 2023
Response from CR on Jan 18, 2023
Dear Mr. Peter,Thank you for taking the time to write a nice review following your recent stay with us at the Calheta Beach Hotel.We are very happy to know that you had a very nice stay and especialy loved the reception staff, our facilities and the location.We hope to have the pleasure to welcome you back in a near future!Warmest regards,Carlos RamosHotel Manager

10/10 Excellent

Maria Conceicao

Stayed 1 night in Jan 2023
Response from CR on Mar 8, 2023
Estimado Sra. Maria Conceição, Agradecemos vivamente o seu comentário relativo à sua estada no Calheta Beach. Sentimo-nos imensamente satisfeitos e gratos pela sua preferência.. A nossa missão é oferecer um serviço de qualidade, e sem dúvida que a nossa localização privilegia quem nos visita. Ficamos na expectativa da vossa próxima visita. Com os melhores cumprimentos,Carlos Ramos Diretor

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2022
Response from Hotel Calheta Beach on Jan 15, 2023
Estimado Sr. Samuel,Agradecemos vivamente o seu comentário relativo à sua estada no Calheta Beach. A nossa missão é oferecer um serviço de qualidade a todos os nossos hóspedes.Nesta oportunidade, em nome de toda a equipa, reiteramos os nossos agradecimentos e ficamos na expectativa da vossa próxima visita. Com os melhores cumprimentos,Carlos Ramos Diretor

10/10 Excellent

Abhiroop

10/10 Excellent

Jere

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from BT on Dec 24, 2022
Dear Guest,Greetings from Calheta! We are pleased to hear that you had such a fantastic stay and that our team had a positive contribute for it.We hope to have the pleasure of welcoming you in the future for a new “Saccharum experience”.Warmest regards, Bruno Teles Hotel Manager

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect winter break
Perfect place to stay, rooms are clean & comfortable. Staff were amazing, food was good with lots of variety. Not a lot in Calheta but a perfect place to chill out
Stayed 7 nights in Nov 2022
Response from CR on Dec 1, 2022
Dear Mrs. Justine,We thank you for taking the time to write such a nice review following your recent stay with us at the Calheta Beach Hotel.We are very happy to know that you had a wonderful stay with us.We hope to have the honor to welcome you back in a near future and we are very much looking forward to it.Warmest regards,Carlos RamosHotel Manager

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well organised, easy to book trips, eco friendly with recycling bins in each room and very clean everywhere. Staff very friendly and accomodating. Huge variety of food which changed theme each day. Has a shop and atm over the road, a local rum factory close by and for the adventurous a permanent bungy jump right outside! We had a really lovely stay and would definitely recommend it.
Response from Calheta Beach hotel on Nov 28, 2022
Dear Mrs. Sandra,We thank you for taking the time to write such a nice review following your recent stay with us at Calheta Beach Hotel.We are very happy to know that you had a wonderful stay with us and enjoyed our food, facilities and service provided by our team.We hope to have the honor to welcome you back in a near future.Warmest regards,Carlos RamosHotel Manager

10/10 Excellent

David, Westport

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location on the south west shore meant we dodged much of the rain elsewhere. The property was well maintained, the food was great and the staff friendly and professional. It was a very relaxing stay!
Stayed 7 nights in Oct 2022
Response from Carlos Ramos on Oct 25, 2022
Dear mr David,We would like to thank you for taking the time to write a wonderful review following your recent stay with us at hotel Calheta Beach.We are pleased to know that you had a fantastic stay and especially loved the food and the service provided by our team.We hope to have the honour to welcome you back in a near future. Warmest regards,Carlos RamosHotel Manager

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022
Response from CR on Oct 7, 2022
Dear Mr. OleksandrWe would like to thank you for taking the time to write a wonderful review following your recent stay with us at hotel Calheta Beach.We are pleased to know you had a fantastic stay and especially enjoyed the service, staff and our food. We hope to have the honour to welcome you back in a near future. Warmest regards,Carlos RamosHotel Manager

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2022
Response from Carlos Ramos on Aug 12, 2022
Dear Guest, We thank you for taking the time to write such a nice review following your recent stay with us at the Calheta Beach Hotel. We are very happy to know that you had a wonderful stay with us. We hope to have the honor to welcome you back in a near future and we are very much looking forward to it. Warmest regards, Carlos Ramos Hotel Manager

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our 5 night stay; Liked the hotel facilities & all-inclusive delicious food. The daily coach to Funchal for 20 Euros was great as taxis were expensive. Great location for soaking up the sun!
Stayed 5 nights in Jun 2022
Response from CR on Jul 2, 2022
Dear Mrs. Maria, We thank you for taking the time to write such a nice review following your recent stay with us at the Calheta Beach Hotel. We are very proud and pleased with the positive comments and kind words addressed to us. We also took good note of your constructive feedback for future improvement. We hope to have the honor to welcome you back in a near future. Warmest regards, Carlos Ramos Hotel Manager

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we like it all. it was was what we were looking for and we had a lovely relaxing 5 days days.
Stayed 5 nights in Jun 2022
Response from CR on Jun 30, 2022
Dear Mrs. Angela We thank you for taking the time to write such a nice review following your recent stay with us at the Calheta Beach Hotel. We are very proud and pleased for the positive comments and kind words addressed to us with regard to our Services, food and friendly staff. Our main goal is to provide our guests with an excellent service, so that you can create unforggetable memories, whilst your stay with us. We hope to have the honour to welcome you back for in a near future. Warmest regards, Carlos Ramos Hotel Manager

2/10 Terrible

Joshua Thomas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldnt even consider this place again.
Stayed 9 nights in Jun 2022
Response from CR on Jun 30, 2022
Dear Mr. Joshua Thomas, Greetings from Calheta! We would like to thank you for taking the time to write a review following your recent stay with us at the hotel Calheta Beach. We are deeply concerned to know that in your opinion our service and your stay did not meet your full expectation on this occasion and for this we sincerely apologise. Indeed, our goal is to create and provide the most enjoyable holiday experience to all our guests at all times, therefore you will understand that we were most disappointed to learn that we did not achieved this for you. Nevertheless, please rest assure that we have taken good note of all your comments and will use them to monitor and improve the quality of service we deliver to our guests. We do hope that you can give us another chance to offer you an amazing holidays. Warm regards, Carlos Ramos Hotel Manager

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, staff, facilities and food. Named spirits. Just a fantastic place and shall be going back!!!!!
Stayed 7 nights in Feb 2022
Response from Carlos Ramos on Feb 23, 2022
Dear Guest, We thank you for taking the time to write such a nice review following your recent stay with us at the Calheta Beach Hotel. We are very happy to know that you had a wonderfull stay with us and loved our fantastic hotel, staff, facilities, food and location. We hope to have the honour to welcome you back in a near future and we are very much looking forward to it. Warmest regards, Carlos Ramos Hotel Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Chefs for Gluten Free
just returned from an excellent week at this hotel , all the staff are so friendly and helpful . we needed assistance with Gluten Free meals , the head chef would come out each day and advise what could be eaten and even cooked fresh if nothing was suitable , Best Gluten Free service we have ever had in a hotel. The all inclusive food was very fresh and a varied menu all week . Only advise for hotel is please label the Gluten Free table in varies languages as people were causing cross contamination by mistake . Wide range of excursions available , we also paid extra for a spa day at their sister hotel in the same resort Expresso bar across the road run by hotel is also excellent . .
Stayed 7 nights in Nov 2021
Response from Carlos Ramos on Nov 22, 2021
Dear Guest, We thank you for taking the time to write such a nice review following your recent stay with us at the Calheta Beach Hotel. We are very proud and pleased for the positive comments and kind words addressed to us. Our main goal is to provide our guests with an excellent service, so that you can create unforggetable memories, whilst your stay with us. We hope to have the honour to welcome you back in a near future and we are very much looking forward to it. Warmest regards, Carlos Ramos Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Carlos Ramos on Nov 16, 2021
Dear guest, We would like to thank you for your rating on your recent stay at Calheta Beach hotel. We are pleased to know that you have lived up to your expectations and that you have enjoyed a pleasant stay with us. We look forward to welcoming you again Best regards, Carlos Ramos Hotel Manager

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a really good time
Hotel was really good overall. Food in the buffet had a good variety but not the best in my opinion. Alcoholic drinks options at the bar were very limited
Stayed 7 nights in Oct 2021
Response from Carlos Ramos on Nov 9, 2021
Dear Guest, We thank you for taking the time to write such a nice review following your recent stay with us at the Calheta Beach Hotel. We are very proud and pleased for the positive comments and kind words addressed to us. Our main goal is to provide our guests with an excellent service, so that you can create unforggetable memories, whilst your stay with us. We hope to have the honour to welcome you back in a near future and we are very much looking forward to it. Warmest regards, Carlos Ramos Hotel Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvellous hotel. Superb food.
Wonderful beachside hotel in a beautiful area. Amazing staff, so friendly and welcoming.
Stayed 3 nights in Oct 2021
Response from Carlos Ramos on Nov 9, 2021
Dear Guest, We thank you for taking the time to write such a nice review following your recent stay with us at the Calheta Beach Hotel. We are very proud and pleased for the positive comments and kind words addressed to us, especially regarding our staff. Our main goal is to provide our guests with an excellent service, so that you can create unforggetable memories, whilst your stay with us. We hope to have the honour to welcome you back in a near future and we are very much looking forward to it. Warmest regards, Carlos Ramos Hotel Manager

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing quiet break with good food.
Great hotel excellent staff and great food and drink options for an all inclusive. Relaxing vibe but well located for walking esp if you hire a car, and beach next door. Recommend getting sea view rooms-worth the extra. Good quality food with lots of variety, changes every night and option to eat in restaurant, Always something to eat throughout the day. No queues for drinks and plenty of sunbeds available when we stayed end of September. Also this area seems to get the best weather which can be varied in Madeira.
Stayed 7 nights in Sep 2021
Response from Carlos Ramos on Oct 5, 2021
Dear Guest, We thank you for taking the time to write such a nice review following your recent stay with us at the Calheta Beach Hotel. We are very proud and pleased for the positive comments and kind words addressed to us, specially about our staff, location and food. Our main goal is to provide our guests with an excellent service, so that you can create unforggetable memories, whilst your stay with us. We hope to have the honour to welcome you back in a near future and we are very much looking forward to it. Warmest regards, Carlos Ramos Hotel Manager

8/10 Good

Winston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the atmosphere and it was not too crowded. The two nights A La Carte is a great idea. The staff very friendly and understanding.The gym opening at 8am I cannot understand it should be available well before Breakfast it's not unusual to have the gym open 24hrs. Having to pay for the room safe is an extraordinary thing. I have never been asked to do that.
Stayed 7 nights in Sep 2021
Response from Carlos Ramos on Oct 4, 2021
Dear Guest, We thank you for taking the time to write such a nice review following your recent stay with us at the Calheta Beach Hotel. We are very proud and pleased for the positive comments and kind words addressed to us, specialy regarding our atmosphere and the friendly staff. Our main goal is to provide our guests with an excellent service, so that you can create unforggetable memories, whilst your stay with us. We hope to have the honour to welcome you back in a near future and we are very much looking forward to it. Warmest regards, Carlos Ramos Hotel Manager

10/10 Excellent

Chintan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive is perfect treat in Madeira with the varieties of food, friendliness of staff and the amenities are simply outstanding. Staff is very attentive to your needs they will help you whenever you need it. They decorated our room as we were on our honeymoon which was a good surprise and offered a bottle of champagne too. Breakfast and Dinner are the only food services we used and they were really good. All inclusive also means drinks so this could be dangerous. It’s almost like a one stop stay for everything. They offer different entertainment every day that ranges from fitness classes to Portuguese lessons and some board games. If you are tired by the end of the day they have lovely live music that you can enjoy and take part in dancing before heading for a well deserved snooze. The only downside is if you are travelling by car - there is no free parking during the day but there is free parking in the evening which starts from 7pm to 8am. The prices are not as expensive but if you forget to put the ticket you will be fined!
Stayed 3 nights in Sep 2021
Response from Carlos Ramos on Sep 20, 2021
Dear Guest, We thank you for taking the time to write such a nice review following your recent stay with us at the Calheta Beach Hotel. We are very proud and pleased for the positive comments and kind words addressed to us. Our main goal is to provide our guests with an excellent service, so that you can create unforggetable memories, whilst your stay with us. We hope to have the honour to welcome you back in a near future and we are very much looking forward to it. Warmest regards, Carlos Ramos Hotel Manager

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good value-for-money hotel
Overall, an excellent hotel. Chose a mid-price room that had sufficient space, a balcony and a sea-view. Apart from the expected standard features, the room had a fridge which was most useful. We were all-inclusive which in hindsight was probably the best option as there were not many other eating / drinking premises near the hotel. The food was plentiful, varied and of a good quality. (British guests) do not expect the fare you eat in the UK, it is certainly much more Mediterranean - but every dish was fresh and very well prepared. The hotel swimming pool / sun-lounger provision was entirely adequate for the number of guests staying at the time, although unsure of the percentage occupancy. Non-alcoholic beverages were available on a self-service basis 24/7 which was an excellent arrangement. The staffed bar was open from mid-morning until late at night and served a wide range of alcoholic beverage including coctails. A definite surprise bonus was the self-service access to ice-cream! There are a range of activities / games available on the hotel site viz. gym, sauna, table tennis etc Maderia is not renown for sandy beaches, but one has been constructed just outside the hotel - it is a public facility but not at all crowded at any point. We found all staff to be proficient, hard-working and very helpful. We were impressed that the General Manager was constantly patrolling the hotel and was always available, Overall we thought that this was an excellent hotel for the price
Stayed 6 nights in Sep 2021
Response from Carlos Ramos on Sep 14, 2021
Dear Guest, Greetings from Calheta! We thank you for taking the time to write such a nice review following your recent stay with us at the Calheta Beach Hotel. We are very proud and pleased for the positive comments and kind words addressed to us. Our main goal is to provide our guests with an excellent service, so that you can create unforggetable memories, whilst your stay with us. We hope to have the honour to welcome you back in a near future and we are very much looking forward to it. Warmest regards, Carlos Ramos Hotel Manager

10/10 Excellent

mauricio

Stayed 3 nights in Jul 2021
Response from Carlos Ramos on Sep 17, 2021
Estimado hóspede, Queremos desde já agradecer a sua avaliação sobre o hotel Calheta Beach. Sentimo-nos satisfeitos e gratos pela sua preferência pelo nosso hotel. A nossa missão é oferecer um serviço de qualidade, conforto e excelência e para tal é importante o feedback dos nossos hóspedes. Agradecemos o seu que com certeza iremos transmitir a toda a nossa equipa. Esperamos ter o prazer de o receber de novo, brevemente, no nosso Hotel. Com os maiores cumprimentos, Carlos Ramos Diretor Geral

8/10 Good

Maciej

Liked: Staff & service, room comfort
Madeira - place worth of attentoin
Good weather, friendly peoples, big trips selection, nice views, tasty food, definitely place to relax, recommended
Stayed 4 nights in Jul 2021
Response from Carlos Ramos on Aug 19, 2021
Dear Guest, Greetings from Calheta! We thank you for taking the time to write such a nice review following your recent stay with us at the Calheta Beach Hotel. We are very proud and pleased for the positive comments and kind words addressed to us. Our main goal is to provide our guests with an excellent service, so that you can create unforggetable memories, whilst your stay with us. Once again thank you very much for your wonderful and honest feedback, which we will transmit to all our team memebers. It will be our honour to welcome you back in a near future and we are very much looking forward to it. Warmest regards, Carlos Ramos Hotel Manager

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021
Response from Carlos Ramos on Jul 27, 2021
Dear Guest, We thank you for taking the time to review your recent stay with us at the Calheta Beach Hotel. We are very proud and pleased for the positive and kind feedback addressed to us. We will transmit to all our team memebers and It will be our honour to welcome you back in a near future. Carlos Ramos Hotel Manager