Ratings based on 117 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chorley, Lancs

Right on the sea front

Posted Dec 22, 2015
Pros: Very slick operation with fabulous staff who really care. Absolutely spotless with a wonderful atmosphere.
Cons: I don't really think it could be improved. Perhaps the gift shop could play more of a part in the proceedings.
Location: Lots to see in the old town but within strolling distance of the newer and busier part. Lots of good restaurants to cater for all tastes and pockets.
In the old part of Funchal which is full of charm character and is full of activity. Definitely the best place to be.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Lovely hotel in a wonderful location

Posted Nov 12, 2015
Pros: Everything
Cons: No
Location: All good as said already
The location was wonderful with lovely flat walks along the promenade. Restaurants were really close and very good. If we return to Madeira we shall definitely stay at this hotel. It was spotlessly clean and the staff very good.
5 out of 5
Recommended
for Couples
by Malcolm from Cornwall

Cannot wait to return.

Posted Nov 7, 2015 on Hotels
The food at breakast was very good with wide choice and plentiful. All the staff in the hotel were delightful, charming and friendly. The hotel is superbly located but do ask for a sea or ocean view to watch the cruise liners enter and leave the port. The fridge is a bonus.
5 out of 5
Recommended
for Couples
by A verified traveler from Köln

Direkt an Altstadt, Restaurants, Strandpromenade

Posted Nov 4, 2015
Pros: Lage, Lage, Lage
Cons: albern, dass man für den Zimmertresor etwas zahlen soll.
Location: direkt zwischen Altstadt und Meer. Mit der Seilbahn nach Monte, mit Bus oder Mietwagen über die ganze Insel.
Die Lage ist einfach Spitze: direkt an der Altstadt, mindestens 20 Restaurants in unmittelbarer Nähe, vom Meer nur durch die Strandpromenade (ohne Autoverkehr) getrennt. Von der Terrasse und vom Dachgarten nach Süden Ausblick aufs Meer und den Hafen, wo fast jeden Tag mindestens ein Kreuzfahrtschiff anlegt. Ruhig gelegen, kein Durchgangsverkehr. 3 Jacuzzis (Keller, Terrasse, Dachgarten), 2 Pools (indoor im Keller, outdoor auf der Terrasse). Wir haben selbst Kinder und Enkel, aber brauchen im Urlaub keinen Lärm unerzogener fremder Kinder; dass das Hotel Gäste erst ab 16 Jahren aufnimmt, war wohltuend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Derby, UK

Lovely hotel near old town and next to sea

Posted Oct 31, 2015
Pros: Staff very friendly. Room, bed, quilt and pillows all comfortable. Facilities excellent.
Cons: Nothing
Location: . Plenty of restaurants on the doorstep. Recommend set meal at the Fort for special dinner. Also close to cable car
This a fab hotel. We had studio which had a hob and fridge. Most rooms are facing the sea although Our room was at the side with view of public square. Good if you like people watching as we do. Could also sit in bed and see the sea and the cruise ships coming in. Breakfast in restaurant which had plenty of choice. bar area comfortAble with a section with TV and library of books to borrow. Pool area with plenty of loungers. Pool bracing with helped my sprain ankle! Towels for loungers provided in room. Also dressing gowns. Hotel has spa which we didn't try. We went on a boat trip on replica Santa Maria which was good and saw plenty of dolphins. Also went on Levada walk (25 waterfalls). if you are walking take walking boots or stout shoes, you do need them and a walking pole if you have one, although some were provided. Took cable car to Monte and visited the Tropical gardens which were fabulous. Tobaggon run down to Funchal closed on Sunday so didn't experience that. Weather the last week of October was 22 degrees and just a little cooler ar night. Most sun in morning and cloud bubbled up in afternoon. had rain 1 day..it's heavy but not for too long. It can be windy. There are no beaches in Maderia. It is a beautiful island and I would go back
4 out of 5
Recommended
for Everyone
by A verified traveler from edinburgh

Posted Oct 29, 2015
Pros: The staff, the calm atmosphere, the two pools
Cons: The food for the evening meal became rather boring after a few times
Location: Excellent location on the promenade
Lovely hotel with a charming staff. The only thing we did not like was the position of our room overlooking public ground where local men gathered every day to play cards and shout at one another. We could not sit at peace on our balcony
5 out of 5
Recommended
for Couples
by A verified traveler from Kenilworth

Great hotel with Excellent staff

Posted Oct 21, 2015
Pros: Its peaceful
Location: More good restuarants within walking distance than you can eat at.
Hotel Porto Santa Maria is quite simply the place to go and unwind. From the moment they arrange your cab from the airport, to the small details about your stay that they never forget, you know you are in the hands of a team who know how to make your stay special. The hotel knows its audience well - and typically they aim for a more "mature" clientele. so no children splashing in the pool!
5 out of 5
Recommended
for Everyone
by A verified traveler

ESTANCIA SATISFACTORIA

Posted Oct 14, 2015
HOTEL MUY BIEN SITUADO EN LA CIUDAD CERCA DEL MAR, DEL PUERTO Y DE LA ZONA DE OCIO.
5 out of 5
Recommended
for Everyone
by A verified traveler from Midlands, England

Fabulous hotel

Posted Oct 10, 2015
Great facilities, staff couldn't be more friendly and helpful, room clean and comfortable with fabulous views of the sea, great position.
4 out of 5
Recommended
for Couples
by Pauline

Wonderful holiday

Posted Oct 2, 2015 on Hotels
Wonderful holiday at Hotel Porto Santa Maria. Excellent location for Funchal old town, the cable car and restaurants.