great location/helpful and friendly staff
Posted Feb 26, 2017
My experience with the hotel was very good. I stayed there 8 days and loved the fact that I was in the centre of Funchal.
The reception staff was very lovely and helped me organising different tours where I was picked up from the hotel and brought back. The tours were great.
I had an accident and hurt myself in the room the first aide person arrived straight away after I called reception. Unfortunately the injury was worse than I liked and I lost lots of blood the hotel manager and the cleaning ladies all were all there to help. They all were worried about the blood loss and did their utmost best to help me. After my return from the A&E the reception lady has checked on how I was doing.
They were really great with helping to find the clinic to do further checks on my wound and stitches.
I would recommend the hotel for his great location and great team.