Ratings based on 90 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from England

Above the town

Posted Oct 22, 2016
Pros: Very quiet location, just a few minutes walk from the start of the toboggan run, the cable car and a lovely botanical garden. Wonderful staff, great breakfast buffet. Rooms very comfortable and clean. Transfer bus to Funchal had limited room, but we had no problems. Public bus from Funchal was cheap and easy, get off at the main Monte stop by the municipal park and it's a five minute walk. Weather was warm, but often cloudy when Funchal was in hot sun - I think if we had come earlier in the year there would have been more sunshine yet pleasingly cooler than the main town
Cons: Decor was looking a little tired, and didn't try the lunch or evening meals as the menu looked a little dull and quite expensive.
Location: Snack bar up the stairs just behind the toboggan cafe was great, as was the snack bar close to the public bus stop, so evening meals weren't a problem
4 out of 5
by A verified traveler from Glasgow

Posted Oct 11, 2016
Pros: The view, and the laid back atmosphere
Cons: Bathroom needs renovation
Location: The hotel is situated in Monte, a village high above the lovely town of Funchal. The cable cars stop just below, and the tropical gardens are nearby
Wonderful location with marvelous views. Very tasteful interior, beautiful gardens.
4 out of 5
by A verified traveler from beynes

Un peu trop excentré des commodités.

Posted Sep 18, 2016
Dommage qu'il n'y ait pas de piscine exterieure. La présence plus régulière d'un barman au bar serait à envisager
4 out of 5
by A verified traveler

Ruhige und wunderschöne Lage am Botanischen Garten

Posted Aug 29, 2016
Pros: Sehr freundliches Hotelpersonal
Cons: WLAN nicht in allen Zimmern
Herrliche Aussicht über die Stadt und erlebnisreicher botanischer Garten direkt am Hotel. Sehr ruhig da ab 17:45 die Drahtseilbahn eingestellt wird. Taxi vom Hafen zum Hotel ca. Euro 20.
4 out of 5
by A verified traveler from Spaarndam

Rustig hotel in een parkachtige omgeving

Posted Aug 4, 2016
hotel ligt op een rustige, groene locatie te midden van prachtige tuinen, nabij botanische tuin. Iets verder van het centrum wat hoger gelegen tegen de bergen, vandaar een fantastisch uitzicht, wat verder van de grote hotels, maar wat minder goed te bereiken. Het dagelijkse busje naar het centrum is daarom een goede en noodzakelijke service. personeel is zeer vriendelijk, heel hulpvaardig bijvoorbeeld bij het boeken van tours, dagtochtjes. kamers zijn schoon, niet meer het nieuwste wat sanitair en vloerbekleding betreft, maar goed ruim voorzien van alle gemakken, zoals minibar tv (nog wel een beeldbuis) met veel zenders (ook Engels, Duits, Frans) en badjassen. In het restaurant en de bar is het een rustige ambiance. Pluspunt was dat er geen korte broeken, sportkleding of zwemkleding in het restaurant zijn toegestaan. Het publiek is misschien hierdoor wat netter. mag wel in de lobby en bar waar het met meerdere zithoeken gezellig is vertoeven voor wat drinken of een spelletje doen (aparte speelkamer met poolbiljart en schaaktafels. in de bar is wifi, dus kun je ook je mail lezen of een filmpje op je tablet kijken.
4 out of 5
by A verified traveler

Posted Aug 2, 2016 on Hotels
Very nice place with really friendly and helpful service. No wi-fi in the rooms, a blessing in disguise: it makes you drop off the internet and just relax and enjoy yourself. It also generates some social life as guests tend to gather in the bar in the evening, the only place with internet access. Monte Palace Tropical Garden is just around the corner, very much worth a 2-3 hour visit.
5 out of 5
by A verified traveler from Hollfeld

Angenehmes, ruhiges Hotel

Posted Jul 19, 2016
Freundliches Personal und sehr gutes, reichhaltiges Frühstück. Sehr gut zum Entspannen. In der Nähe befinden sich 2 botanische Gärten, teils mit Gondel erreichbar. Tolle Atmosphäre.
4 out of 5
by A verified traveler from Sussex UK

Pleasant Hotel in beautiful surroundings.

Posted Jul 11, 2016
Reception staff very helpful and excellent. Bar unattended to the point of giving up trying to get service. Buffet food only morning and evening. Expensive and dull. Luckily there is a nice restaurant a short walk from the hotel where good traditional Portuguese food and drink is served by attentive and pleasant staff.
3 out of 5
by A verified traveler

Ikke et fem stjernes hotell

Posted Jul 7, 2016 on Hotels
Dette var et hotell som hadde gått ut på dato. Det står at det er et fem stjernes hotell, men det var det nok for over tjue år side for på felles område på hotellet var det slitte sofaer med hull!
5 out of 5
by A verified traveler from liverpool

Fantastic hotel set in mountains

Posted Jun 18, 2016
This hotel has lovely views over Funchal. Staff are lovely and friendly. Monte is perfect for a quiet holiday but is just a 20 minute bus trip into Funchal close to the gardens and cable car into the city