Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
5.0 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 18, 2015 on Hotels
3 out of 5
by Rukhsana from London

Disappointed........

Posted Sep 15, 2015 on Hotels
We had great expectations - accommodation is 5 Star however lack of attention to detail brings this down to 4 Stars. Eg poor quality of shampoo and body lotion, a/c not working etc Food - plentiful but quality is not 5 Star - too salty. They may need to think about changing menu. Ran out of ice-cream and did not get any during our 3 night stay. Drives - morning and evening. We saw the big five - leopard only caught a glimpse of. Spent so much time just watching giraffe drinking water and not moving on to see other things which could not see from the lodge like wild dogs, a 'kill' rhinos etc. The sitings of the animals were staged managed - despite this we did not see anything exciting or exhilarating. Did no see crocodiles etc
5 out of 5
by gregory l from San Diego, California (living in Johannesburg)

Posted Jun 17, 2015 on Hotels
We had a great three night stay. Service was excellent, food and entertainment was was very good and the safari rides were fabulous. Great fun!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2015 on Hotels
5 out of 5
by Elisabeth and Petter from Norway

Magical Experience

Posted Apr 4, 2013 on Hotels
Great Lodge, beautiful big rooms, amazing location and views, great facilities, amazing service, fantastic rangers and trackers during our game drives.This is by far the most beautiful place and best experience me and my partner have had, and we have stayed at a lot of really nice 5* resorts and hotels including everything from Ritz-Carlton to a couple of Aman an Anantara properties in Asia, so that says a lot about how much we enjoyed this..The only think i think could be better was the food, but I know that everyone else there were very happy with it, so this can be my background in the restaurant industry and my partner being a chef making us a little bit critical :)