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There was a national convention being held during my stay there and although there are 8 elevators to the higher floors, there was often times a very very long wait to get on one to go up to our room, and then very crowded. The hotel was not "over-the-top" as I have experienced at other Marriott's. ...
Staff was friendly and courteous Speedy check in excellent location for events at the Palace and shopping at Great Lakes crossing!
Great hotel, great lobby, lovely staff, very helpful. Perfect location or for a game or for a architectural tour or for discovering Detroit.
(1) Check in process for others was quite challenging due to issues the hotel was experiencing with staffing on the day of my arrival. My check in experience was fine though I had paid for 2 nights and the system only registered 1. (2) The beds, mattresses, coverings and pillows need to be updated ...
great location and hotel. staff very nice. just needed another chair to sit in.
The only con I had was at the bar where you could order food.. the bartender seemed to be completely clueless.. we ordered then watched everyone walk in ..order food.. walk out with food shortly.. meanwhile we were still sitting there.
The staff was very friendly when I entered into the hotel. Also the highlight of the hotel is that the bed was super confortable. It was so comfortable that I want to buy the same bed to have at home. The cookies the hotel gave us when we check in was pretty yummy. Overall I had a great experience. ...
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