Ratings based on 617 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by A verified traveler from South Carolina

Close to shopping, the freeway, places to eat.

Posted Jul 20, 2017
Pros: Liked the location the staff and the breakfast.
Cons: The bathroom had an not so fresh smell all six of the nights we were there. A little extra care in the bathrooms.
Location: Great location, shopping and quite a few places to eat.
For the most part I really enjoyed the time there it was quite and the staff very accommodating. I saw some of the same faces everyday and I liked that.
4 out of 5
by BETH

Perfect for what we needed

Posted May 15, 2017 on Hotels
Very convenient from I-75. Nice, clean hotel with a pretty good breakfast buffet and lounging area (with complimentary fruit) in the lobby. Staff was nice and accommodating. Bed was small and a little too hard for my taste, but was nice. One of the pillows on the bed didn't smell very clean, though. We were given an accessible room; not needed but must have been the only room left available. Hence, a nice size bathroom. However, shower water didn't run toward the center drain very well, so we had to use towels to sop up water that had run to a sizable portion of the bathroom floor. Neutrogena toiletries were free and worked well. All in all, a nice stay for the one night we booked.
3 out of 5
by Gailyn

This traveler left a rating score only Posted May 11, 2017 on Hotels
4 out of 5
by heather

This traveler left a rating score only Posted May 10, 2017 on Hotels
5 out of 5
by Kenneth

Posted May 2, 2017 on Hotels
I would stay there again
5 out of 5
by Jennifer

Loved it

Posted Apr 19, 2017 on Hotels
Hotel staff was amazing, beds were extremely comfortable!
Comment from Hotel Management
Apr 27, 2017
Thank you for your lovely comments. Best Regards, Tonya Lewis General Manager Hampton Inn Madison Heights
4 out of 5
by David

Madison Heights, Mi

Posted Apr 17, 2017 on Hotels
Description of Room on-line made it seem the room had a jet or jacuzzi bathtub, not the case! Bed was worn out and uncomfortable. Breakfast was really good, we were greeted by a friendly hostess and the menu consisted of Breakfast Restaurant Items such as Bacon, Eggs, Redskin Potatoes, various Cereals, fresh fruits, waffles even grits. Impressed with the Breakfast!
Comment from Hotel Management
Apr 27, 2017
We would love a chance to make it up to you regarding your experience with the tub and bed. We are so glad you enjoyed breakfast. Best Regards, Tonya Lewis General Manager Hampton Inn Madison Heights
2 out of 5
by hien

Posted Apr 12, 2017 on Hotels
the room was still have lots of dust. Breakfast so poor.
Comment from Hotel Management
Apr 27, 2017
We welcome an opportunity to make it up to you regarding your stay. Many of our guests love our full breakfast bar. Perhaps we can add something just for you. Thank you for your stay and feedback. Best Regards, Tonya Lewis General Manager Hampton Inn Madison Heights
5 out of 5
by Lynn

Posted Apr 9, 2017 on Hotels
Comment from Hotel Management
Apr 11, 2017
Thank you so much for your valued business and feedback.
2 out of 5
by A verified traveler

Posted Mar 29, 2017 on Hotels
Room smelled like smoke, when I checked in they had given my reservation to someone else so the rebooked me.
Comment from Hotel Management
Apr 11, 2017
My apology that we let you down a bit with your stay. I am so sorry about the smell and mix up with your reservation.