Ratings based on 180 Verified Reviews

4.1 out of 5
78% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by Nina

Posted Nov 16, 2017 on Hotels
The staff was very helpful and I could not have been better taken care off.
Comment from Hotel Management
Nov 27, 2017 by Meghan, Hotel Management
Dear Nina, Thank you for taking the time to leave your feedback in regards to your most recent stay with us. We are pleased to see that you enjoyed your stay and had great interactions with our team. Kindest regards, Meghan P General Manager
2 out of 5
by Alfonso

Posted Nov 4, 2017 on Hotels
Comment from Hotel Management
Nov 10, 2017 by Meghan, Hotel Management
Hello Guest, Thank you for taking the time to leave a rating on our hotel. I am sorry that we fell short of you expectations. Kindest regards, Meghan P.
1 out of 5
by A verified traveler from Madison Heights Michigan

Filthy

Posted Oct 29, 2017
Stained furniture. Broken toilet. Sticky floors. No maintenance staff. Had to move rooms.
Comment from Hotel Management
Nov 2, 2017 by Meghan P., Hotel Management
Dear Guest, Thank you for taking the time to leave your feedback in regards to your most recent stay with us. We are very sorry about the cleanliness and maintenance of your room. We have addressed these issues with our team in an effort to improve for all future guests. Kindest regards, Meghan P. General Manager
5 out of 5
by Sabrina

Posted Oct 28, 2017 on Hotels
Comment from Hotel Management
Nov 2, 2017 by Meghan, Hotel Management
Dear Guest, Thank you for rating our hotel. We are so pleased with our rating. Kindest regards, Meghan P.
5 out of 5
by Dymples from Troy

time away

Posted Oct 26, 2017 on Hotels
very comfortable
Comment from Hotel Management
Nov 10, 2017 by Meghan, Hotel Management
Dear Guest, Thank you very much for taking the time to leave your feedback in regards to our hotel. We are so pleased to see that you enjoyed your stay. Kindest regards, Meghan P.
5 out of 5
by Monica

Great get away stay!

Posted Oct 23, 2017 on Hotels
The space exceeded my expectations for the price. I was very happy with the staff, checking in and out. Would use this place in the future.
Comment from Hotel Management
Oct 26, 2017 by Meghan, Hotel Management
Dear Monica, Thank you for taking the time to leave your feedback in regards to your stay with us. We are so pleased to see that you enjoyed your stay. Kindest regards, Meghan P. General Manager
2 out of 5
by A verified traveler from Out of state

Dirty rooms!

Posted Oct 23, 2017
Pros: Nothing!
Cons: Remove the furniture and carpets and put new ones in. Close off the fireplaces. Get the cleaners to clean properly.
Location: It is stuck in the corner between two major highways. Very noisy.
The staff were welcoming and helpful. Once we got into our room the chairs were old and very dirty the handles on the kitchen cupboards were sticky and dirty, the carpet was old and filthy and there were large insects coming out of the open (without a door) fireplace! We cut our stay short and left the next day to go to a better hotel. Another of the rooms we went into was also filthy and old with streams of cobwebs hanging from the ceiling fans!!
Comment from Hotel Management
Oct 26, 2017 by Meghan P., Hotel Management
Dear Heather, Thank you for taking the time to leave your feedback in regards to your most recent stay. We would have to agree with you that our hotel is in need of a renovation; that is exactly why come this December we will be starting our renovation on our guest rooms. I am very sorry that other than the condition of the room, the cleanliness fell short as well. We hope that come next year, if you are in the area again, you will give us a second chance. Kindest regards, Meghan P. General Manager
5 out of 5
by Joshua

Superb

Posted Oct 1, 2017 on Hotels
Everything was great! The staff was fantastic. Also the best breakfast I’ve ever seen at a hotel.
Comment from Hotel Management
Oct 17, 2017 by Meghan, Hotel Management
Dear Joshua, Thank you for taking the time to leave your feedback in regards to your most recent stay with us. We are so pleased that we were able to exceed your expectations and cannot wait to see you again if you are ever in the area. Kindest regards, Meghan P.
2 out of 5
by A verified traveler from southfield mi

Highway

Posted Feb 23, 2017 on CheapTickets
Wasnt safe and was outdated felt like ppl were watching
3 out of 5
by A verified traveler

Bare essential

Posted Jan 30, 2017 on Hotels
Heating system needs maintenance. Ceiling dirty from vent. Never got comfortable warm. Staff friendly
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Dear Traveler, Thank you very much for taking the time to leave your feedback in regards to your most recent stay. We have addressed your concerns with our team and will be working to improve. We are very happy to see that you enjoyed our team. Kindest regards, Meghan P.