Ratings based on 55 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Wisconsin

Clean, nice staff but LOUD!!

Posted Jan 26, 2016
Pros: Location and staff....nice continental breakfast.
Cons: Not sure how to fix the lack of soundproofing in the wall and ceiling.
Location: Close to shopping and the interstate.
The hotel was very clean, very friendly staff but the sound levels from surrounding rooms and above us was awful. Room was very small.
Comment from Hotel Management
Jan 27, 2016 by Jeff, Hotel Management
Thank you for you great feedback. I am happy to hear we were able to provide friendly service and an enjoyable breakfast for you during your stay. All feedback is reviewed by our management team to get better. Please come back again on your next visit to the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2015
Hotel was quiet and clean. Breakfast.was good with scrambled eggs with salsa and cheese on side, sausage, bagels, toast, rolls, oatmeal with various toppings, grapes, melon, pineapple, and other things..Staff was pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Nice hotel

Posted Oct 13, 2015
Pros: Breakfast, fitness center. Rooms were very clean.
Location: The mall is not to far away if your interested in shopping as well as more stores around the mall. Lots of places to eat.
The hotel was nice and clean. Feels like your staying in a pretty new hotel. The breakfast bar was good, fresh fruit and lot of other things to choose from. The fitness center was open 24 hours so you can go and exercise when it fits into your busy schedule.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel in a good location

Posted Sep 15, 2015
Pros: Everything
Cons: No cons
Location: N/A
Very cordial staff. Very nice facility. Very clean room. Would definitely stay again and recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2015
Check in was quick and the room was clean. Hot tub was great to relax in.
Comment from Hotel Management
Aug 18, 2015 by Jeff, Hotel Management
Thank you for taking the time to provide feedback on your visit to the Fairfield Inn & Suites in Madison. I am glad to hear your arrival process was fast and friendly. Please come back again on your next visit to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2015
Pros: How bright and cheery the room was!!! Loved it
Great staff, room, and breakfast. Excellent experience.
Comment from Hotel Management
Jul 9, 2015 by Tim, Hotel Management
This is so great to hear! Thank you very much!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

beautiful and well look after hotel

Posted Jul 6, 2015
Pros: room clean, well kept and comfortable.
Cons: can't think of a thing.
Location: location was close to the highway and terrific breakfast. We went to the farmers market and the state capital building. Lots of restaurants close by
staff was friendly and helpful with info. on restaurants and things to see while we were there.
Comment from Hotel Management
Jul 9, 2015 by Tim, Hotel Management
The East Towne area has many great restaurants and shops. I'm glad you were able to experience it!
4 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

Located just off interstate

Posted Jun 7, 2015
Hotel was good. Beds not very comfortable though.
Comment from Hotel Management
Jun 10, 2015 by Jeff Ryan, Hotel Management
Thank you for your great feedback. We continue look to find ways to improve and exceed the expectations of our guests. Please come back again on your next visit to the Madison area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Fairfield Madison East

Posted May 7, 2015
Pros: In spite of the fact that there were two weddings and two high school basketball teams there at the time the hotel was remarkably quiet.
Cons: Our room lacked a refrigerator and microwave.
Location: Close to access routes and shopping, good variety of restaurants and stores.
Rooms were very clean and hotel staff pleasant. Breakfast was very good, both variety and quality.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Pleased with stay

Posted Feb 14, 2015
Pros: Cleanliness, breakfast, fitness center, and pool
Location: Location perfect for access to East Towne Mall, Costco, and eating establishments.
My sisters, nephews, nieces, and I were very please with our experience at this motel. Rooms were clean, breakfast was wonderful with lots of choices for all, fitness center great, and pool was nice sized.
Comment from Hotel Management
Mar 6, 2015 by Jeff, Hotel Management
Great comments. It sounds like you had a nice family get together and that we were able to make your stay enjoyable. Please come back again on your next visit to Madison.