Ratings based on 2,519 Verified Reviews

4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Near everything

Posted Nov 15, 2017
Antonia and Luis are wonderful people that make you feel like home!
Comment from Hotel Management
Nov 16, 2017 by Maria Fana- Front Desk Supervisor , Hotel Management
Thank you so much for your review of our Hampton by Hilton Empire State Building hotel. We are please you found your stay here enjoyable. We look forward to seeing you next time you are staying in the area!
3 out of 5
Recommended
for Everyone
by A verified traveler from 35 street Ny Ny

Close to Times Square .

Posted Nov 14, 2017
One night stay for business. The gentleman /attendant in the lobby and breakfast area is an amazingly attentive professional. He constantly was hard at work, while keeping both eyes out to aid every guest. Better than the front desk management, by a long shot . Those kids fool around a lot , guest service is #3 on their priority list...
Comment from Hotel Management
Nov 16, 2017 by Maria Fana - Front Desk Supervisor , Hotel Management
Thank you so much for your review of our Hampton by Hilton Empire State Building hotel. We are please you found your stay here enjoyable. And we apologize for any inconvenience you encounter with our front desk team, this is not like us and we will be addressing the issue you mentioned. We look forward to seeing you next time you are staying in the area!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2017
Clean, great location & very friendly staff. Great breakfast too
Comment from Hotel Management
Nov 16, 2017 by Maria Fana- Front Desk Supervisor , Hotel Management
Thank you so much for your review of our Hampton by Hilton Empire State Building hotel. We are please you found your stay here enjoyable. We look forward to seeing you next time you are staying in the area!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2017
Friendly and helpful staff. Great breakfast. Truly enjoyed our stay!
Comment from Hotel Management
Nov 16, 2017 by Maria Fana - Front Desk Supervisor , Hotel Management
Thank you so much for your review of our Hampton by Hilton Empire State Building hotel. We are please you found your stay here enjoyable. We look forward to seeing you next time you are staying in the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from london chiswick

New York break

Posted Oct 26, 2017
Pros: Bed are comfy
Location: Location is excellent
I’ve stayed a a lot of hotels in New York and this is my favourite great location Macy’s right on your door step excellent location the breakfast is good to get you. Started for the morning Worth paying a little extra to stay here ar it gives you the free breakfast highly recommen this hotel
Comment from Hotel Management
Oct 30, 2017 by Hector Solano, Hotel Management
Thank you for your lovely comments with regard to your recent stay here at the Hampton Inn Empire State Building. The team here will be so pleased to read your comments. Thank you for taking the time out to let everyone know about your great stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to Macy's

Posted Oct 24, 2017
We were within walking distance of everything we wanted to see
Comment from Hotel Management
Oct 30, 2017 by Hector Solano, Hotel Management
Thank you so much for your review of our Hampton by Hilton Empire State Building hotel. We are pleased you found your stay here enjoyable. We look forward to seeing you next time you are staying in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, D.C.

I’ll be back!

Posted Oct 17, 2017
We had a great time staying here. My wife and son love it! Staffs in the front desk are courteous and ready to help to make your stay a pleasant one. Hector did a great job finding a room with a great view of the Empire State Building. Room & Bathroom fixtures are sparkling clean which I am very particular like in my home. We are planning a comeback soon.
Comment from Hotel Management
Oct 23, 2017 by Hector Solano, Hotel Management
Thank you very much for such a lovely review. It is great to hear you had a pleasant stay with us. I want to personally thank you for mentioning me (Hector) on your review. It is much appreciated and I hope you enjoyed the view. I am looking forward to see you on your next visit to the Big apple.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

In NYC overnight

Posted Oct 14, 2017
Smaller hotel but perfect for an overnight stay or a few nights for two people. Location was perfect for our needs and the staff was friendly.
Comment from Hotel Management
Oct 15, 2017 by Hector Solano, Hotel Management
Thank you for staying with us and for praising our service. We are happy to hear the location was exactly what you were looking for. We certainly will look forward to welcome you soon again in our Hotel. Sincerely, Hector Solano Front Office Supervisor
3 out of 5
Recommended
for Everyone
by A verified traveler from uk

Nice enough but very dated

Posted Oct 11, 2017
Pros: Staff and location
Cons: Decor in general
Location: Loads too many to mention on here
The hotel is ok staff were brilliant but decor and carpets very dated and just need sprucing up but a great location for attractions and subway and times square
Comment from Hotel Management
Oct 15, 2017 by Hector Solano, Hotel Management
We would like to thank you for choosing Hampton 35th St Empire State Building, and for sharing your experience with us. We are glad you enjoyed our staff and the location. However, we have taken notes of the challenges that you encountered during your stay, so we could provide better services for our guests in the future. Sincerely, Hector Solano Front Office Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Accomodation in Midtown Manhattan

Posted Oct 7, 2017
My husband & I loved the hotel. Perfect location from famous attraction in New York. The rooms were clean & well-maintained. The staff were very much helpful. The breakfast were great too. We'll surely comeback! Excellent job!
Comment from Hotel Management
Oct 9, 2017 by Hector Solano, Hotel Management
It's great your time with us was so pleasant. We strive to offer top-notch service and convenience for our guests. We're happy you enjoyed our prime location, breakfast and service so much. We look forward to seeing you next time you are staying in the area.