Ratings based on 42 Verified Reviews

4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly & helpful staff

Posted Sep 10, 2017
Pros: Location, staff
Cons: not sure
Location: Just stopped on the way home from Dallas for the night
Everyone went out of their way to welcome us and make our stay nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel close to WinterPark! in Town!!

Posted Jul 9, 2017
Pros: Walking distance to many restaurants.
Very helpful staff, hotel is older but nice. In the middle of lots of restaurants and shopping.
5 out of 5
by Rick

Nice Experience at Best Western

Posted Jun 21, 2017 on Hotels
Very clean rooms. Pulling into the facility I had a very nominal expectation. I was pleasantly surprised once I entered my room. It was very clean everything was fairly updated in the sheets and pillows were very sufficient pulling into the facility I had a very nominal expectation. I was pleasantly surprised once I entered my room. It was very clean everything was fairly updated in the sheets and pillows were very sufficient. The staff is very nice and very helpful. If you have a say in Madisonville this best Western is the best option.
5 out of 5
by William

This traveler left a rating score only Posted Jun 12, 2017 on Hotels
2 out of 5
by A verified traveler

Stayed in a smoker room, big problem with asthma.

Posted May 18, 2017
Pros: Not much
Cons: Hospitality
Location: Not much
Was told that I should of been contacted about smoker room but was not. To change room they wanted to charge me extra for a handicap room. We ended up airing out and spaying room while we went out for dinner and was ok for one night. Staff did not seem to be overly concerned with the situation.
5 out of 5
by Christine

Great Place to Stay

Posted May 1, 2017 on Hotels
Great! Staff was very friendly
5 out of 5
by Kerry

This traveler left a rating score only Posted Apr 24, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 16, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2017
The lady that runs it during the day was amazing. Very friendly and helpful
2 out of 5
by A verified traveler

Madisonville Hotel

Posted Mar 21, 2017 on Hotels
Hotel had an unpleasant odor. One of smoke before changing to a non smoking hotel. Definetly wasn't worth the price. I've stayed in NYC Seattle and West Palm Beach for the same price. The properties were nice, clean, updated, toiletries provided and great view. I'd never stay here again. I'd drive to Houston or Dallas. Hotel needs to be renovated or torn down. As I said terrible odor.
Comment from Hotel Management
Mar 31, 2017
We would like to apologize for your recent stay with us. We do still have five smoking rooms on the top floor of our property. We apologize greatly if the smell of smoke from these rooms bothered you. Thank you for sharing your feedback with us and we hope to be able to better serve you in the future. Best Western Hotels & Resorts