Ratings based on 147 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Osaka, Japan

Excellent other than air conditioning

Posted Jul 13, 2015
Pros: Everything other than air conditioning
Cons: Air conditioning capacity
I stayed from July 8th to 12th at this hotel. Everything was really nice but air conditioning was not working well at all. I had to soak hand towel and put it on my neck to cool my body until room got enough cooling (very late night or early morning). I'd like not you to misunderstand everyone, all other points than air conditioning was perfect. Unluckily I stayed while very hot summer days in Madrid, but while such a condition your should have enough air conditioning in the room I think.
5 out of 5
Recommended
for Other
by A verified traveler from Calgary

Great business hotel - Great location

Posted Jun 13, 2015
Pros: Great location, great staff
Cons: Bar needs to stay open later
Location: Football stadium (Real Madrid) 1 block away. Lots of good restaurants.
We had a one night stop over and chose this hotel due to proximity to train station and easy access to airport. Staff was great, location in the banking business area and 1 block to stadium. Lots of bars and restaurants nearby. Hotel bar was great but business class prices. Tremendous service. Rooms are spotless but boring decor
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Great Location excellent facility

Posted May 29, 2015
Pros: Location, the quality of the structure, the rooms and the staff
Cons: Well it would have been nice to receive some benefit from being a expedia gols member, I did not ereceive anything at all.
Location: Location is near the soccoer Benabeu statium and there are good restaurants and stores nearby. Transportation is excellent both bus and metro.
Hotel is nicely located in Paseo de la Castellana, staff has outstanding service and the hotel room is very nice decorated, clean and with good service. I surely would stay again at this hotel for all the right reasons for a traveler either in business or pleasure.
5 out of 5
Recommended
for Couples
by A verified traveler

Idéal pour un match du Real.

Posted May 28, 2015 on Hotels
Assister à un match du Real, visiter quelques monuments et le musee du Prado, et voir une corrida , programme sur 3 jours assez chargé, mais rendu possible en grande partie grâce au choix de cet hotel. Bon emplacement, près du stade, des moyens de transports, et proximité d'un parking si celui de l'hôtel complet. Service du petit déjeuner parfait, ainsi que celui du bar. Belle chambre, donnant sur la rue transversale, pas de bruit.
4 out of 5
Recommended
for Couples
by Emil from Zollikofen

funktionales Businesshotel an eleganter Lage

Posted May 26, 2015 on Hotels
Angenehmes, sauber-funktionales, unspektakuläres Hotel in elegantem Quartier, zentral und doch ruhig. Leise klimatisierte Zimmer ohne Tadel, gute Betten, guter Service, reichliches Frühstück. Einziger Kritikpunkt: Kein Safe im Zimmer. Insgesamt sehr empfehlenswert.
5 out of 5
Recommended
for Families
by Anne Mette from Hadsund

Super Hotel

Posted May 17, 2015 on Hotels
Super dejligt hotel og god beliggenhed i forhold til Stadion og sightseeing busser. Venlig personale og rene værelser.
5 out of 5
Recommended
for Couples
by André from Oslo

Kjempebra!

Posted May 8, 2015 on Hotels
Vi bodde her to netter, og alt var bra! Rent og pent hotell, meget god service, god frokost og bra beliggenhet. Skal du se Real Madrid, anbefales dette hotellet på det sterkeste!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Late April Stay Madrid AC Hotel Aitana Marriott

Posted Apr 29, 2015 on Hotels
They did not have the AC on yet and the rooms were unbearably hot. They did move my room to a lower floor and away from the heat of the sun, so the remainder of my stay was much more comforable. Great staff, very courteous.
2 out of 5
Recommended
for Couples
by luis javier from sevilla

mucho ruido exterioe

Posted Apr 28, 2015 on Hotels
Demasiado ruido exterior en plena castellana. Ventanas poco insonorizadas para un cuatro estrellas
2 out of 5
Recommended
by JR from Hong Kong

a little disappointed

Posted Apr 16, 2015 on Hotels
the hotel itself is nice and clean, staffs are helpful. what bugs me was that even though I was staying in April and the temperature during the day reaches 30 degree C but still the hotel decided its a winter month and no cool AC is provided in the room. I wasnt notified when I checked in and so I thought the AC was broken as only heat coming out from the vents. Staff explained and advised me to open windows at night to let the air in. But my room is on the 1st floor right next to the road and the traffic noises keep us up all night for 3 straight nights. nothing we can do about it. you either take the heat or take the noise. so overall, not happy with this stay