5/5 Excellent
Rachelle
16 Mar 2020
Stayed 1 night in Mar 2020
Overview of AC Hotel Carlton Madrid by Marriott
Photo gallery
4.3/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Free WiFi
- Air Conditioning
- Restaurant
- Gym
- Breakfast Available
- Business Services
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
Explore the area
Museo Nacional Centro de Arte Reina Sofia6 min walk
Paseo del Prado6 min walk
Prado Museum15 min walk
Madrid (MAD-Adolfo Suarez Madrid-Barajas)22 min drive
Choose dates to view prices
Standard Room, 1 Queen Bed
Photos of Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
More detailsRoom amenities
- 172 sq ft
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
172 sq feet
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in shower, height-adjustable showerhead, closed-captioned TV, and lever door handles
Non-Smoking
Standard Room, 2 Twin Beds
Photos of Standard Room, 2 Twin Beds
Standard Room, 2 Twin Beds
More detailsRoom amenities
- 172 sq ft
- Sleeps 2
- 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Twin Beds
172 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in shower, height-adjustable showerhead, closed-captioned TV, and lever door handles
Non-Smoking
Standard Room, 1 King Bed
Photos of Standard Room, 1 King Bed
Standard Room, 1 King Bed
More detailsRoom amenities
- 172 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
172 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in shower, height-adjustable showerhead, closed-captioned TV, and lever door handles
Non-Smoking
Standard Room Plus, 2 Twin Beds
Photos of Standard Room Plus, 2 Twin Beds
Standard Room Plus, 2 Twin Beds
More detailsRoom amenities
- 226 sq ft
- Sleeps 2
- 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Twin Beds
226 sq feet
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in shower, height-adjustable showerhead, closed-captioned TV, and lever door handles
Non-Smoking
Superior Room
Photos of Superior Room
Superior Room
More detailsRoom amenities
- 237 sq ft
- Sleeps 2
- 1 King Bed OR 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed or 1 Queen Bed
237-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker and minibar
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Desk, safe, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Accessible bathtub, closed-captioned TV, portable bathtub seat, lever door handles, height-adjustable showerhead, and grab bar in bathtub
Non-Smoking
Standard Room Plus, 1 King Bed
Photos of Standard Room Plus, 1 King Bed
Standard Room Plus, 1 King Bed
More detailsRoom amenities
- 226 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
226 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in shower, height-adjustable showerhead, closed-captioned TV, and lever door handles
Non-Smoking
About this area
Madrid
Located in Madrid's Atocha neighborhood, AC Hotel Carlton Madrid by Marriott is in the city center and near a metro station. The area's natural beauty can be seen at El Retiro Park and Madrid Rio, while Museo Nacional Centro de Arte Reina Sofia and Prado Museum are cultural highlights. Check out an event or a game at WiZink Center, and consider making time for Madrid Wax Museum, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Palos de la Frontera Station is 3 minutes by foot and Estación del Arte is 6 minutes.
View in a map
What's nearby
- Museo Nacional Centro de Arte Reina Sofia - 6 min walk
- Paseo del Prado - 6 min walk
- Prado Museum - 15 min walk
- Thyssen-Bornemisza National Museum - 16 min walk
- Crystal Palace - 5 min drive
Getting around
- Palos de la Frontera Station - 3 min walk
- Atocha Cercanías Station - 7 min walk
- Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive
Restaurants
- La Galerie — 1 min walk
- El Rincón Asturiano — 3 min walk
- Pando Cafetería — 4 min walk
- Pui Thai Tapas — 5 min walk
- Bodegas Rosell — 5 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- Cooked-to-order breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 15 per person
- 1 restaurant and 1 coffee shop/café
- 1 bar
- Coffee/tea in common area(s)
Things to do
- Fitness center
Family friendly
- Dry cleaning service
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Ballroom
- Elevator
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- French
- Spanish
Business services
- 24-hour business center
- Meeting rooms
- Conference space (2519 square feet)
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Assistive listening devices in meeting rooms
- Grab bar in bathtub
- Grab bar near toilet
- Height-adjustable showerhead
- Lever door handles
- Wheelchair-accessible business center
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
Bathroom
- Bathtub or shower
- Hair dryer
- Rainfall showerhead
Entertainment
- LCD TV
- Satellite channels
Food and drink
- Minibar
More
- Laptop-friendly workspace
- Phone
- Safe
- Soundproofing
Policies
Check-in
Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Special check-in instructions
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Renovations and closures
This property is closed from November 3 2020 to January 18 2021 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for cooked-to-order breakfast: EUR 15 per person (approximately)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
AC Carlton Hotel Madrid
AC Carlton Madrid
AC Carlton Madrid Hotel
AC Carlton Madrid Marriott
AC Carlton Marriott
AC Hotel Carlton Madrid Marriott
AC Hotel Carlton Marriott
AC Marriott Madrid
Hotel AC Carlton Madrid
Marriott Carlton Madrid
Ac Carlton Madrid By Marriott
AC Hotel Carlton Madrid by Marriott Hotel
AC Hotel Carlton Madrid by Marriott Madrid
AC Hotel Carlton Madrid by Marriott Hotel Madrid
Frequently asked questions
4.3
Excellent
4.6/5
Cleanliness
4.3/5
Staff & service
4.3/5
Amenities
4.4/5
Property conditions & facilities
4/5 Good
Verified traveler
Business traveler
1 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dark rooms
Stayed 1 night in Feb 2020
5/5 Excellent
Kelsey
24 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
5/5 Excellent
Tomas
17 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
4/5 Good
Verified traveler
9 Feb 2020
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, complicated wifi
Stayed 1 night in Feb 2020