Ratings based on 75 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Andres

This traveler left a rating score only Posted Aug 12, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 12, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Gorgeous hotel next to the park

Posted Feb 19, 2016
AC Palacio is a stunning hotel next to Retiro park. The hotel Itself is beautifully designed. We stayed in a superior room which was very spacious and very well cleaned each day.
5 out of 5
Recommended
for Everyone
by A verified traveler from Norwich

Quiet , elegant and friendly hotel.

Posted Jan 18, 2016
Pros: Everything
Cons: N/A
Location: Within walking distance of 3 major Art Galleries and overlooking beautiful park .Possible to walk to downtown also.
Wonderful few days in January.A cultural holiday ....Art Galleries, Royal Palace, flamenco, City walks and lovely tapas.Service and help in the hotel was second to none.
5 out of 5
by A verified traveler

Excellent accommodations

Posted Oct 15, 2015 on Hotels
Beautiful hotel with very helpful staff
4 out of 5
Recommended
for Everyone
by A verified traveler from jeddah

Friendly boutique hotel

Posted Oct 9, 2015
Nice hotel, best staff, near everything . The floor wasn't clean and there was bugs in our room one of them bite me.there are little dust on the floor, it must be cleaned well or add a carpet. Staff are amazing and helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 4, 2015 on Hotels
5 out of 5
by Sandra L from Denver Co

Wonderful place

Posted Aug 27, 2015 on Hotels
This is a gorgeous old building that has been completely updated. Near the Prada museum across from a park. Very nice location, upscale. Had a great massage in nice spa
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Great old Palacio

Posted Jun 12, 2015
Loved the classic old architecture and great location.Library suite needs a thorough cleaning, very dusty.
5 out of 5
Recommended
for Everyone
by A verified traveler from houston,Texas

Very nice hotel

Posted May 27, 2015
These is one of the best hotels I stay in. Plus it's close to everything..