Ratings based on 30 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from near NYC
Amazing place, amazing staff, great location.Posted Sep 8, 2015
Pros: Beautiful facilities and an incredibly friendly and helpful staff. A very quiet neighborhood (which we like) but also convenient to the Metro.
Cons: Nothing--perfect as is.
Location: Quiet neighborhood but convenient to the Metro, and cabs always outside. Not many restaurants right around there.
This is a fantastic hotel, beautiful, luxurious and welcoming. The staff was fantastic--incredibly helpful and generous. This was our first time in Madrid (so we haven't stayed anywhere else) but this was pretty unbeatable and I cannot imagine going anywhere else when we return to the city. I've traveled pretty extensively in Europe, and stayed at some pretty upscale places in London, Paris, Frankfurt, etc., but none offered the same balance of comfort, ease, privacy and fancy.
for Personal Eventby A verified traveler
Stay herePosted Jul 4, 2015 on Hotels
Absolutely spectacular! One of the best hotels I've stayed in anywhere.
by A verified traveler
Posted Jun 30, 2015
Great location. Nice physical space. Service experience was mixed - definitely not what one expect from a five star hotel.
for Couplesby Alex from Battle
Fabulous!Posted Jun 20, 2015 on Hotels
What a fabulous building and most helpful staff - quite unique.
for Everyoneby A verified traveler
Terrific hotel in Salamanca barrio of MadridPosted Jun 18, 2015
Cons: Nothing I saw
This was my fifth stay there. Every one has been great.
for Familiesby A verified traveler
Superkoselig, stilfullt lite hotellPosted May 7, 2015 on Hotels
Luftige, velutstyrte rom, parkett som knirket koselig til minne om fordums tider, nydelig hage med uteplass, fantastisk overdådige stuer. Lite, men helt ok basseng i kjelleren. Treningsrommet var altfor lite og dårlig utstyrt. Hyggelig betjening, men noe varierende servicenivå. Muligens grunnet språklige utfordringer. Resepsjon og concierge utmerket. Sentral beliggenhet midt i smørøyet av elegante Madrid. Vi kommer tilbake!
for Familiesby Anne from Epalinges
Magnifique hotelPosted Apr 16, 2015 on Hotels
Accueil extraordinaire dans ce bel hotel cosy. Nous avons eu la chance d'avoir la suite 115, au calme et superbe. Merci pour ce beau séjour
for Familiesby ricardo from Buenos Aires
Muy buen hotel, habitacion ruidosaPosted Apr 15, 2015 on Hotels
Me dieron una habtacion que daba a una avenida y lamentablemente era muy ruidosa.
for Everyoneby A verified traveler from London
Excellent hotel, in pleasant area close to metroPosted Apr 15, 2015
Pros: The room, staff and swimming pool.
Location: Quiet, not right in the centre, but handy for the metro. We ate mainly in the centre, but there are supermarkets nearby, hotel staff gave directions.
I planned an Easter city break to Spain with my teenage daughter. I wanted a hotel which was comfortable, handy for getting to the city centre, easily accessible from the airport, and had a heated pool which we could use for free all day. It took a bit of research, but I found all this in the Santo Mauro in Madrid. It fulfilled all the criteria and more. Felt like a luxury break, and I would definitely recommend this hotel.
for Everyoneby A verified traveler from Santo Domingo
Great hotel in the Chamberí area.Posted Apr 9, 2015
Historic with a mix of modern, right in the center of Madrid. Walking distance from Paseo de la Castellana and Serrano for those who like shopping.