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Facilities, location and service are very good; however, when checking in, they did not consider I was an Expedia+ Gold member, I had to let them know I was an Expedia+ Gold member but still they did not do any room upgrade (understandable as the hotel was full) and they did not give any discount ...
Confortable bed and pillows. Perfect for one night stay before returning to my country. Free shutter service on time.
My wife and I were looking for a great hotel close to markets, plaza's and exhibitions to get the full Madrid experience.
Great shuttle service to/from airport which is twenty minutes away. In a good neighborhood; banks, grocery and restaurants near by.
Comfortable hotel. Bar didn’t look very appealing or we would have had a drink there.
A nice hotel, centrally located. Friendly staff. What appears to be good security. large room overlooking Gran Via. I was disappointed that the rooftop area was shut as even though it was March I would like to have seen the view of Madrid from there.
The hotel was good overall. The room was clean and the staff were nice. It is well located near a metro station with four lines. A good choice for people that don't want to stay in the central. A big surpermaket in 10 minutes walking. Just a bit disadvantages, the room was too warm and dry, and there ...
Loved the vibe of this hotel, cool rooms and decor. Room was comfortable and clean. Great location, close to main attractions. Breakfast was good with lots of choice. Very reasonable price for the location and facilities.
Comfortable hotel. Friendly staff.Staff were helpful especially giving directions and advising re taxis. My luggage was damaged on my trip over and a gentleman at the desk actually tried to mend the broken handle. Staff were friendly and efficient.
Great attention and service, I checked in in the wrong Melia and Alameda Melia Transport happened to be there. I was taken to the write one, the Reception was friendly and check out as well as airport transportation staff was on time, friendly and efficient.
Everything you'd expect of a 5* I think the staff could have been a bit more personable. I didn't really like them delivering my luggage on leaving to the pavement outside the door, making me feel like it was time to "get out". However the staff were very helpful and they allowed a late checkout ...
Easy enough to find, and we were blessed to FIND PARKING within two blocks. The room we had was small - yes, the bed could fit two people, but it was not possible to have suitcases open AND use the bed for sleeping. The breakfast supplies (as in Bed and Breakfast) were skimpy, in my opinion.
Settled Down Easily and Quickly. Took us some time to grab a parking in the street (Paid parkings available nearby also). Overall, not bad and is recommended.
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