Ratings based on 211 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
83% of guests recommend
3.2 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Lo único que tiene excelente es su ubicación

Posted Jan 2, 2016
Las habitaciones no se corresponden con las fotografías de internet. Hemos pasado frío. Estaba todo el material muy deteriorado. para tener cocina no había mesa ni sillas para poder tomar algo. Ha sido penoso. Sólo ibamos a dormir.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from barcelona

Es un hotel muy bien ubicado y comunicado.

Posted Dec 9, 2015
Pros: la localización
Cons: los baños y el mobiliario de la habitación
Location: al pie de renfe cercanias y proximo al metro. Iglesia cercana.
sólo lo he usado para dormir. cumplia todas las expectativas
3 out of 5
by A verified traveler

Posted Dec 2, 2015
Come posizione non male.. Come stanza e servizi molto scadente..
3 out of 5
Recommended
for Everyone
by A verified traveler from barcelona

Posted Nov 21, 2015
Es adecuado para viajes de trabajo a Madrid. Muy céntrico y bien comunicado.
1 out of 5
by A verified traveler from Alicante

Lastimoso el estado en el que está el hotel

Posted Nov 20, 2015
Pros: nada
Cons: Imposible mejorarlo, está para derruirlo
Location: ubicación buena
Después de reservar y abonar la estancia con DESAYUNO incluido, nos dicen allí que el desayuno no entra. La habitación pésima, la cama pésima, el baño cutre y el colchón un desastre. Caro y birrioso
5 out of 5
Recommended
for Couples
by Alicia from Hayward California USA

Posted Nov 7, 2015 on Hotels
We had a great time....
2 out of 5
by A verified traveler from Ottawa

Badly run hotel with small rooms

Posted Nov 6, 2015
Pros: Not that much - the coffee served in the hotel bar area was good and the some of the staff tried to help but ...
Cons: The staff should be able to clearly guide guests to grocery shopping venues.
Location: The location is pleasant, centrally located, with lots of great restaurants, key historical sites and museums within relatively easy walking distane.
This was a disappointing stay from the moment of check-in. The staff appeared disorganized, spoke very weak English and led us to believe that our room was no longer available. Much of the hotel was under renovation. The "full service kitchen" that was advertised ended up being a small fridge and stove in the hallway of typical hotel room. No coffee maker, toaster or microwave. All utensils, cutlery and cooking supplies were 2 Euro/night extra, and were substandard. Even when we upgraded to a one-bedroom suite (with separate bedroom) at 30 Euro surcharge/ night, the kitchen, which turned out to be a "kitchenette" was still under-stocked. The layout of the hotel was also very noisy. We had taken an ApartHotel room in Dresden that was exceptionally good, and thought there would be some name-brand consistency, however, the Madrid chain is to be avoided!
3 out of 5
Recommended
for Everyone
by A verified traveler from P

It could improve so much

Posted Oct 29, 2015
This Hotel has a great location, staff is very kind and helpful, but it needs to improve. The room didnt have a small trashcan, no air conditioner, the bathroom was very old and needed some fixing and it gets really loud very early when the cleaning people start to enter the rooms, but I have to say its getting renovated so maybe it eas because of all the work. I could give it a second chance after they finish the work because of the staff and location
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to shopping, restaurants.

Posted Oct 25, 2015
The major problem is tha the wi fi for the most part does not work in the bedrooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

muy bien ubicado, buenos cuartos y limpieza

Posted Oct 19, 2015
muy a gusto por su ubicación y los cuartos nuevos con la limpieza adecuada