Dear Angela,Thank you for your kind review.We are thrilled to hear that you found our hotel comfortable and the complimentary drinks and snacks to your liking. It's always our top priority to ensure our guests feel well-cared for and have a delightful stay. We are also glad that the proximity to the metro station contributed positively to your visit, making it convenient for you to explore the beauty of Madrid.We hope you will return for another memorable stay.Best wishes,Lorenzo Vilariño, General Manager

Dear Barbara,Thank you for this positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be a pleasure to welcome you back. Best wishes,Lorenzo Vilariño, General Manager

Dear Ana,Please accept our thanks for your kind review regarding your stay.We're delighted to hear that you found our staff wonderful and the breakfast buffet to your taste. It's also great to know that our central location, just a short walk to the metro, added convenience to your stay. We appreciate your recommendation to friends, as our team strives to provide a comfortable and enjoyable experience for all our guests.We look forward to welcoming you back on a future visit.Kind regards,Lorenzo Vilariño, General Manager

Dear Jessica,Thank you for taking the time to let us know your opinion of your recent stay.We are thrilled to hear that you enjoyed the ambiance and received great customer service during your stay. It's wonderful to know that our efforts to create a welcoming environment have resonated with you. We also appreciate your positive remarks on the cleanliness of our hotel and are glad that you found our service to be excellent. As for the room amenities, we continually strive to meet our guests' needs and are grateful for your feedback.We hope to see you again soon. Best wishes,Lorenzo Vilariño, General Manager

Dear Harold,Thank you for sharing feedback about your recent stay.We're delighted to hear that you appreciated our parking facilities, despite the tight spaces. Your positive ratings on the cleanliness, condition of the hotel, our service, and room amenities truly reflect our commitment to providing a comfortable and enjoyable stay. It's wonderful to know that these aspects of your visit met your expectations.We look forward to having the opportunity to welcome you back in the future. Best wishes,Lorenzo Vilariño, General Manager

Dear Monica,Thank you for taking the time to leave your review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back on a future visit.Kind regards,Lorenzo Vilariño, General Manager

Dear Raymond,Thank you for taking the time to review your stay.We're delighted to hear that you enjoyed the tranquility of our neighborhood and found the complimentary drinks and snacks to be a highlight. It's also great to know that the room met your expectations in comfort. Regarding the location, while we are a bit away from the city center, many guests appreciate the balance of a peaceful setting with convenient access to major attractions via nearby public transport options. Our team works diligently to maintain cleanliness and ensure our hotel's condition meets our guests' standards, and we're glad to see this reflected in your rating.We hope to have the pleasure of welcoming you again. Kind regards,Lorenzo Vilariño, General Manager

Dear Reyna,Thank you for positively reviewing your stay.We're thrilled to hear that you enjoyed the modernity and cleanliness of our hotel, as well as the 24/7 availability of snacks and wine at The Green, our multi-purpose space designed for relaxation and comfort. It's great to know that the condition of the hotel and the amenities provided in your room contributed positively to your stay. Our team strives to deliver exceptional service, and we're glad that this was reflected during your visit.We look forward to welcoming you back for another excellent experience with us. Kind regards,Lorenzo Vilariño, General Manager

Dear Nadja, Thank you for taking the time to share your experience at our hotel.We're thrilled to hear that our staff's friendliness contributed positively to your experience. It's also great to know that the cleanliness and amenities of your room met your expectations, reflecting our commitment to comfort and a welcoming environment. Regarding the air conditioning, we apologize for any inconvenience you experienced. Our air conditioning system is designed to maintain a comfortable temperature range, and we regret that it did not meet your personal preference on this occasion.We hope to have the opportunity to welcome you back for an even better experience. Best regards,Lorenzo Vilariño, General Manager

Dear Nader,Thank you for taking the time to share your opinion with us regarding your stay.We appreciate your positive feedback on our room cleanliness. However, we understand that our green initiatives may not be to everyone's taste. We are committed to sustainability and strive to minimize our environmental impact while providing a comfortable stay for our guests. We apologize if this aspect did not meet your expectations. All the best.Lorenzo Vilariño, General Manager

Dear Siddhartha,Thanks for taking the time to review your visit to our hotel.We are thrilled to hear that you enjoyed our clean, modern, and spacious rooms, as well as the phenomenal breakfast. It's great to know that you appreciated the tea and coffee facilities in the room, and the complimentary snacks and drinks available throughout the day. We are also glad that you found our Wi-Fi connectivity and working area to be convenient for your needs.We understand that the location may not be ideal for everyone, being 30 minutes from Madrid central. However, we are happy to know that you found many local bars and restaurants nearby with reasonable prices. While we do not have an on-site restaurant, we hope that the variety of dining options in the area made up for it. We apologize for any inconvenience caused by the distance to the metro station, and we appreciate your understanding.We look forward to welcoming you for an another pleasant stay. Best wishes.Lorenzo Vilariño, General Manager

Dear David, Thank you very much for this kind review of your recent stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards. We will pass your comments on to our team who will be very pleased to know that they helped to make your visit so enjoyable.We hope to welcome you back.Best wishes,Lorenzo Vilariño, General Manager

Dear Ingrid,Thank you for such a positive review.We are delighted to hear that you found our hotel clean and appreciated the friendliness of our staff. It's great to know that you enjoyed our breakfast offerings and the 24-hour snacks and drinks available at our Honesty Bar. We are also pleased that you had a comfortable stay in our rooms, with our Pikolín brand mattresses and pillow menu to ensure a good night's sleep.We hope you will return for another memorable stay.Best wishes,Lorenzo Vilariño, General Manager

Dear Juan Pablo,Thank you for such a positive review of your stay.We are thrilled to hear that you appreciated the cleanliness, newness, and the many perks we offer. Our team works hard to ensure our guests have a comfortable and enjoyable stay. It's great to know that our efforts have made a positive impact on your visit.We are also glad that our location close to the airport was convenient for you. We strive to provide a balance between relaxation and accessibility for our guests.We look forward to welcoming you again soon.Best wishes,Lorenzo Vilariño, General Manager

Dear Kent,Thank you very much for this positive review.We are delighted to hear that you found our service, room cleanliness, and amenities to be top-notch. Our team works hard to ensure that our guests have a comfortable and enjoyable stay. It's great to know that our efforts have made a positive impact on your visit.We appreciate your kind words and look forward to welcoming you back in the future.The entire team look forward to the pleasure of seeing you again on a future occasion. Best wishes,Lorenzo Vilariño, General Manager

Dear Lewis,Thank you for this positive review.We are thrilled to hear that you found our beds comfortable and our team friendly. It's great to know that our commitment to making our guests happy is being noticed. We also appreciate your comment on our hotel's location, as we believe it offers a perfect balance between work and relaxation, being close to the city center yet providing a peaceful environment.It would be our pleasure to have you return on another occasion. Very best wishes,Lorenzo Vilariño, General Manager

Dear Eric,We appreciate that you took the time to review your recent stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again on future occasions.Best wishes,Lorenzo Vilariño, General Manager

Dear Thomas,Thank you for your kind feedback.We are pleased that our team helped make your stay so enjoyable. It is also rewarding to receive your positive feedback about our high standards.We would be delighted to welcome you back on another occasion.Kind regards,Lorenzo Vilariño, General Manager

Dear Guest,Thank you for your valuable review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back.Best wishes,Lorenzo Vilariño, General Manager

Dear Ngan,Thank you for this positive review.Our team works hard to ensure that every guest has the best experience possible, so your mention of their courteous service is very rewarding.We regret that you felt our location was not exactly what you were looking for, our team are on hand for any advice on local attractions and directions to where you might like to visit.It would be a pleasure to welcome you back. Best wishes,Lorenzo Vilariño, General Manager

Dear Lesley, Thank you for sharing this feedback about your recent stay.Our team works hard to ensure that every guest has the best experience possible, so your mention of their courteous service is very rewarding.It is also a pleasure to know that our spacious rooms met your expectations; we understand how important an excellent night’s rest is for our guests.We hope to have the pleasure of welcoming you back for another memorable stay. Kind regards,Lorenzo Vilariño, General Manager

Dear Aishwarya,Thank you for your kind review.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to the pleasure of welcoming you back. Many thanks again,Lorenzo Vilariño, General Manager

Dear Naomi, Thank you for sharing this feedback about your recent stay.We strive to create a memorable experience for every guest and are delighted that you had such an enjoyable stay with us. Morevoer, your mention of our dedicated team members will encourage us to continue upholding our high standards.We look forward to welcoming you back in the future.Kind regards,Lorenzo Vilariño, General Manager

Dear Juan, Thank you very much for this kind review of your recent stay.It's a great pleasure to receive your kind comments and we are delighted that you had a memorable experience with us. We appreciate your mention of the excellent service provided and that our high standards met with your approval. Our team is always prepared to go the extra mile to ensure the comfort of our guests.We look forward to seeing you again.Best wishes,Lorenzo Vilariño, General Manager

Dear Manuel, Thank you for this review of your recent stay.We are delighted that you had such a memorable stay with us and appreciate your kind comments about our front desk team who work hard to ensure that we deliver the best service and always meet your expectations.Additionally, it's gratifying to know you appreciated our rooms and the high standards we uphold.The feedback of our guests is important as it helps to highlight areas for improvement, rest assured we are considering your suggestion.We hope to welcome you back.Best wishes,Lorenzo Vilariño, General Manager

Estimado(a) hóspede, agradecemos a preferência e simpático comentário. Foi com grande satisfação que o recebemos e ficamos muito contentes por termos ido ao encontro das suas expectativas.Esperamos que tenha a oportunidade de regressar em breve. Melhores cumprimentos, Lorenzo Vilariño, Gerente Geral

Dear Anthony,Thank you for such a positive review.We strive to create a memorable experience for every guest and are delighted that you had such an enjoyable stay with us. Morevoer, your mention of our dedicated team members will encourage us to continue upholding our high standards.We look forward to welcoming you again soon, Best regards,Lorenzo Vilariño, General Manager

Dear Gin, Thank you for sharing this feedback about your recent stay.It is rewarding to know you had a nice stay. It's great to know you appreciated free shuttle service which is ideal for those travelling to and from the airport.However, we regret that you felt the area around our hotel was not exactly what you were looking for; our team are on hand for any advice on local attractions and directions to where you might like to visit.We do hope to have the opportunity to welcome you back in the future. Best regards,Lorenzo Vilariño, General Manager

Dear Claudia,Thank you for this kind review about your recent visit.Your kind words about the welcome you received are much appreciated. We do try to make sure all our guests have the best experience they can with us, and we will always go that 'extra mile' to ensure your expectations are met.We hope that you will visit us again in the future. Kind regards,Lorenzo Vilariño, General Manager

Dear Rodrigo,Our sincerest thanks for this positive review of your stay at our hotel.It is wonderful to know that you enjoyed your stay, and we appreciate your mention of our team's top-notch service.We hope that you will stay with us again many more times in the future. Best wishes,Lorenzo Vilariño, General Manager

Dear Karen,Thank you for sharing your experience.We are pleased that you had a pleasant stay with us and appreciated our high standards. We especially appreciate your rating of the excellent service delivered by our Freshpeople. We work hard to uphold our high standards and ensure that every guest has a pleasant stay, so your feedback is truly rewarding. Feedback from our guests is very welcome as it helps us to constantly improve our services and your comments have been noted.We look forward to welcoming you and your family on your next trip.Best wishes,Lorenzo Vilariño, General Manager