Ratings based on 1,144 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Louisville, KY

Great hotel close to the airport

Posted Aug 28, 2016
Trip of a lifetime! Enjoyed staying at this hotel on out last night before leaving for the States. Staff was excellent!
Comment from Hotel Management
Aug 29, 2016 by Axor, Hotel Management
Dear Tevya Greetings from Axor Hotels, We are happy to hear you had a lovely stayed with us. Thanks for sharing your experience at Axor Hotels . We hope to see you back in Madrid soon Have a great morning Salvador Villalba Sales Manager Axor Hoteles.
4 out of 5
by A verified traveler from england

Overnight stay

Posted Aug 20, 2016
Only overnight but very friendly staff, clean room and lovely modern facilities
Comment from Hotel Management
Aug 22, 2016 by Axor, Hotel Management
Good Morning Nick Greetings from Axor Hotels, Thank you very much for your kind review. We hope to see you back in Madrid soon Kind Regards Salvador Villalba Sales Manager Axor Hoteles.
5 out of 5
by A verified traveler from korea

깨끗하고 서비스 좋은 호텔

Posted Aug 15, 2016
Pros: 시설 서비스
Cons: 없음
Location: 공항근처라 편리함
공항셔틀버스도 크고 서비스도 좋고 방도 깨끗하며 쾌적함 조식메뉴도 다양하며 좋았음 호텔 수영장보유
Comment from Hotel Management
Aug 16, 2016 by Axor, Hotel Management
Good Morning Greetings from Axor Hotels, Thank you very much for your kind review. We hope to see you back in Madrid soon Kind Regards Salvador Villalba Sales Manager Axor Hoteles
4 out of 5
by A verified traveler from españa

todo muy bien,solo problemas con el transfer

Posted Aug 11, 2016
todo a estado muy bien en todos los sentidos, trato de personal ,istalaciones,trato genial ,el unico problema fue el transfer que tardo mas de lo normal
Comment from Hotel Management
Aug 17, 2016 by Axor, Hotel Management
Buenos días Gracias por compartir su experiencia, esperamos repetir el buen resultado de la misma en sus próximas visitas Un afectuoso saludo y buena mañana Salvador Villalba Director comercial Axor Hoteles.
5 out of 5
by A verified traveler from costa rica

Close to the airport

Posted Aug 7, 2016
Good stay, they have great shuttle service form the airport to the hotel and back. Clean rooms, just Te hotel staff can learn to give a little better customer service with a bit of smile. They serve you like a machine.
Comment from Hotel Management
Aug 8, 2016 by Axor, Hotel Management
Good Morning Greetings from Axor Hotels, Thank you very much for your kind review. We hope to see you back in Madrid soon Kind Regards Salvador Villalba Sales Manager Axor Hoteles
5 out of 5
by A verified traveler

Posted Aug 6, 2016
it was the perfect place for our short stop over in Madrid. Staff were really helpful with directions and information when we asked.
Comment from Hotel Management
Aug 8, 2016 by Axor, Hotel Management
Good Morning Greetings from Axor Hotels, Thanks for sharing your experience at Axor Hotels . We hope to see you back in Madrid soon Kind Regards Salvador Villalba Sales Manager Axor Hoteles
5 out of 5
by A verified traveler from Sydney Australia

Good find

Posted Aug 1, 2016
Pros: The ambience and convenience. The open planning is very appealing.
Cons: Shade over the pool area.
Location: Didn't need to stroll to shopping close by. Close to airport.
We stayed at Axor Barajas the night before our flight to Hong Kong. The hotel is well appointed and situated. Room was very comfortable and everything was readily available including a kettle. We enjoyed an a la carte meal in the restaurant. Very efficient free shuttle service to the airport.
Comment from Hotel Management
by Axor, Hotel Management
Good Morning Greetings from Axor Hotels, We appreciate your feedback and comments. Hope to see you again in our hotels soon!!! Kind Regards Salvador Villalba Sales Manager Axor Hoteles
4 out of 5
by A verified traveler from Rhode Island

Posted Jul 28, 2016
Was very pleased with the venue -would recommend it to a friend.
Comment from Hotel Management
Aug 10, 2016 by Axor, Hotel Management
Good Morning Greetings from Axor Hotels, Thank you very much for your kind review. We hope to see you back in Madrid soon Kind Regards Salvador Villalba Sales Manager Axor Hoteles.
4 out of 5
by A verified traveler from Ottawa, Canada

Very Convenient to Airport

Posted Jul 28, 2016
Pros: We liked how modern it was, it's cleanliness, the comfort of the bed, and it was quiet.
Cons: Air conditioning noise Key cards
Location: Large shopping mall Close to airport
This hotel is modern and comfortable with an airport shuttle, restaurant, lounging spaces, and a pool. The beds are comfortable, good choice of television channels, spacious and well-equipped bathroom. The one complaint is the noise of the air conditioning as it was very loud and the room became stuffy without it on. We also had to have our key card reprogrammed three times throughout our two-day stay. The price was very reasonable. It is close to a large shopping mall but very little else around. A bus plus a ride on the Metro is required to get into the center of Madrid or you can take a taxi. Overall, a well-priced, comfortable stay.
Comment from Hotel Management
Aug 8, 2016 by Axor, Hotel Management
Good Morning Greetings from Axor Hotels, We appreciate your feedback and comments. Hope to see you again in our hotels soon!!! Kind Regards Salvador Villalba Sales Manager Axor Hoteles
4 out of 5
by A verified traveler from Argentina

Muy buena opcion cerca de barajas

Posted Jul 23, 2016
Pase una noche, hotel confortable, cerca de aeropuerto y centro comercial. La desventaja es que no hay terminal de metro cerca salvo la del aeropuerto que hay que pagar el adicional de 3 euros
Comment from Hotel Management
by Axor, Hotel Management
Buenas tardes D. Gonzalo Sólo unas líneas para agradecer su valoración, esperamos tenerles de vuelta pronto Un afectuoso saludo y buena tarde Salvador Villalba Director comercial Axor Hoteles.