Ratings based on 1,609 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Denton, TX

Nice hotel near the airport

Posted Dec 3, 2016
Pros: Location
Very convenient hotel to the airport that includes a free shuttle every 1/2 hour. Hotel was an easy walk to a large shopping mall that the entire top floor is restaurants of all different cuisines.
4 out of 5
by A verified traveler

공항근처 편안한 호텔

Posted Nov 30, 2016
밤에 도착해서 공항근처에서 묵었는데 아주 깔끔하니 좋았습니다. 다만 처음에 준 방이 청소가 안되어 있어서 매우 당황스러웠으나 직원이 바로 바꿔주어서 큰 문제없었습니다. 공항에서 호텔 셔틀이 있어서 이동하는데 큰 문제없었습니다.
4 out of 5
by A verified traveler

nice hotel close to airport with free shuttle.

Posted Nov 26, 2016
Pros: Very helpful and happy to fulfill requirements.
Cons: Kettle and coffee facilities should be available in room.
Location: Close to airport and shopping centre but it's a bit out of the way from the Metro. They should provide shuttle to airport Metro or other rail station.
Conveniently placed close to airport. Pick up driver not overly friendly we had to nudge him out of the bus in order to get bags and us inside. Reception great and quick.
Comment from Hotel Management
Nov 28, 2016 by Axor, Hotel Management
Dear Suzy Greetings from Axor Hotels, We appreciate your feedback and comments. Hope to see you again in our hotels soon!!! Kettle at every room will be available soon!! Have a nice evening and Kind Regards Salvador Villalba Sales Manager Axor Hoteles.
5 out of 5
by A verified traveler from Ottawa, Canada

Idéal pour être tout près de l'aéroport!

Posted Nov 20, 2016
Pros: La chambre avec petit salon. le service de navette,
Location: Secteur plutôt utilitaire: hôtels, édifices à bureaux, donc pas de restaurants A 10 minutes de marche: centre commercial pour restauration rapide.
A l'arrivée, on nous a offert une chambre plus luxueuse dans leur propriété voisine sans surcharge...alors que des éloges pour cet endroit :personnel aimable,hotel moderne, chambre style suite impeccable, etc.. Comme nous partions très tôt le lendemain matin, on nous a préparé un sac à emporter avec jus, fruit, patisserie pour remplacer le petit-déjeuner. Excellent service ! .
Comment from Hotel Management
Nov 24, 2016 by Axor, Hotel Management
Merci d'avoir séjourné dans notre établissement. Nous faisons notre maximum pour satisfaire nos clients et apprécions votre commentaire.
5 out of 5
by A verified traveler

공항이용시 불편함없이 이용했습니다

Posted Nov 19, 2016
직원들은 모두 친절하며 공항 픽업,드랍 시 모두 불편함없이 이용했습니다 룸컨디션 또한 만족스러웠습니다
Comment from Hotel Management
Nov 21, 2016 by Axor, Hotel Management
Good Morning Greetings from Axor Hotels, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Salvador Villalba Sales Manager Axor Hoteles.
4 out of 5
by A verified traveler from Hawaii

Excellent hotel close to airport.

Posted Nov 18, 2016
Needed a hotel close to,the airport for a 7:30am departure. This hotel filled the bill- noon check-in, free shuttle to airport, 10 min. walk to mall with large selection of resturants, clean and comfortable. Staff pleasant and spoke English well.
Comment from Hotel Management
Nov 21, 2016 by Axor, Hotel Management
Dear Martin Greetings from Axor Hotels, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Salvador Villalba Sales Manager Axor Hoteles.
3 out of 5
by A verified traveler

Nice rooms

Posted Nov 18, 2016
Aircon only pimped warm air even after visit from maintenance. Staff lacked warmth of any kind. Painters masked all room numbers on area where my room was. Wasted time and patience to find it. Had to go back down to reception to get wifi code. Bar and restaurant at twin hotel next door. Too small for the scale of both properties. Very poorly served by public transport. On airport perimeter but still a 20 euro trip. Spend the extra 15 and stay in the city.
Comment from Hotel Management
Nov 18, 2016 by axor, Hotel Management
Good Morning Greetings from Axor Hotels, We appreciate your feedback and comments. We regret not to have covered your expectations, hope to do it better next time. Let me clarify that both hotels are 4 stars Kind Regards Salvador Villalba Sales Manager Axor Hoteles.
4 out of 5
by A verified traveler from b

good hotel close to airport

Posted Nov 17, 2016
Enjoyed our stay at the hotel. Very clean and well maintained. Loved the free shuttle to the airport at 5am Food was ok.
Comment from Hotel Management
Nov 17, 2016 by axor, Hotel Management
Good Morning Greetings from Axor Hotels, We appreciate your feedback and comments. It is nice to read you had a good experience Kind Regards Salvador Villalba Sales Manager Axor Hoteles.
3 out of 5
by A verified traveler from angier, United States of America

People are rude rude rude

Posted Nov 15, 2016
Pros: Leaving
Cons: There people
Location: Long bus ride from airport and nothing close and only one place to eat in the area
Double charged me for my room, booked on expedia, they collected for the room in advance rhen told me i hadn't paid even when i showed them i had paid. That and everyone we dealt with was very rude.
Comment from Hotel Management
Nov 30, 2016 by axor, Hotel Management
Dear Gaylord Greetings from Axor Hotels, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Salvador Villalba Sales Manager Axor Hoteles.
4 out of 5
by A verified traveler from US

Clean, simple and conveniently close to the airpor

Posted Nov 15, 2016
Pros: The location, price and free airport shuttle service were the main reasons why we chose this hotel.
Cons: There was no dining option in the hotel
Location: It is located right next to the airport and there's a nearby mall 10 mins walk away with a variety of stores and restaurants to chose from.
The hotel was exactly what my friend and I needed. We were only in Madrid for an evening and needed a place to stay that was close to the airport. The Room was spacious, clean and modern. There's a mall that's a short 10 min walk away with a good variety of shops and restaurants where we entertained and fed ourselves for the few hours we had that evening. The hotel offers an airport shuttle every half hour which was very convenient. The location, price and airport shuttle service were the main reasons why we chose this hotel.
Comment from Hotel Management
Nov 16, 2016 by axor, Hotel Management
Dear Vanessa, Greetings from Axor Hotels, We appreciate your feedback and comments. Have a great day and Kind Regards Salvador Villalba Sales Manager Axor Hoteles.