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Room type

Double Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Double Room Single Use

Max Occupancy: 2 guests

Get an overview of this hotelFamily-friendly Madrid hotel in Retiro, near Prado Museum


This family-friendly Madrid hotel is located in a shopping district, within 1 mi (2 km) of Torrespana, Crystal Palace, and Velazquez Palace. Prado Museum and Las Ventas are also within 2 mi (3 km).

Hotel Features

2 restaurants, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a rooftop terrace, and self parking.

Room Amenities

All 361 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include room service and pillow menus.

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary high-speed wireless Internet access. This family-friendly hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Onsite parking is available (surcharge).

  • 24-hour front desk 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Free WiFi 
  • Garden 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 2 
  • Number of floors - 11 
  • Number of restaurants - 2 
  • One meeting room 
  • Porter/bellhop 
  • Rooftop terrace 
  • Self parking (surcharge) 
  • Television in lobby 
  • Total number of rooms - 361 
  • Wedding services 
  • Year Built 1970 

Family Friendly Amenities

  • Free Wi-Fi  
  • Laundry facilities  
  • Rollaway/extra beds available  
  • Soundproofed rooms  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

  • Air conditioning 
  • Bathtub or shower 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • Flat-panel TV 
  • Free WiFi 
  • Hair dryer 
  • In-room safe (laptop compatible) 
  • Iron/ironing board (on request) 
  • Minibar 
  • Pillow menu 
  • Private bathroom 
  • Rollaway/extra beds available 
  • Room service (limited hours) 
  • Soundproofed rooms 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

IBIZA - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the hotel:
  • All citizens of Spain will be charged the national value-added tax
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 12 for adults and EUR 8 for children (approximately)
  • Valet parking fee: EUR 21.5 per night (in/out privileges)
  • Late check-out fee: EUR 40
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

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