Ratings based on 553 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
57% of guests recommend
4.0 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Todo muy bien

Posted Apr 18, 2016
Como sale en la página web, exactamente Todo muy limpio
Comment from Hotel Management
Apr 25, 2016 by E.Vila, Hotel Management
Estimado Anonymous, muchas gracias por compartir su experiencia. Esperamos verle de nuevo pronto! Un saludo. E.Vila General Manager
3 out of 5
by A verified traveler from Wolfsburg

Hotel direct an Schnellstarsse

Posted Apr 14, 2016
Location: Madrid Hotel am Airport, liegt aber zuweit vom Airport entfernt
es war laut, die Klimaanlage Funktionierte nicht richtig (angeblich draußen zu warm) es war zu warm,
Comment from Hotel Management
Apr 25, 2016 by E.Vila, Hotel Management
Dear Andreas, first of all we would like to apologise for the inconveniences created. Do not hesitate in contact with the24 h reception team next time in order to help you to improve your stay. We hope see you next time. Regards E.Vila General Manager
4 out of 5
by A verified traveler

Ideal hotel if you want to photograph aircraft

Posted Jan 30, 2016
Pros: Modern, bright and helpful staff - plus restaurant menu limited but good quality and good value for money
Cons: Perfect as it is
Location: Two bus stops from Metro which will speed you into ventral Madrid - or airport - there is a shuttle service as wll
wanted a hotel at the end of the Madrid Airport runway - this was perfect - planes pass right in front of you.
Comment from Hotel Management
Apr 13, 2016 by E.Vila, Hotel Management
Dear guest, we are pleased to offer you a good stay in our Hotel. We hope see you soon next time. Best regards. E.Vila General Manager
Comment from Hotel Management
Feb 1, 2016 by General Manager, Hotel Management
Dear guest, we are pleased to offer you a good stay in our Hotel. We hope see you soon next time. Best regards. E.Vila General Manager
Comment from Hotel Management
Feb 1, 2016 by General Manager, Hotel Management
Dear guest, we are pleased to offer you a good stay in our Hotel. We hope see you soon next time. Best regards. E.Vila General Manager
Comment from Hotel Management
Feb 1, 2016 by General Manager, Hotel Management
Dear guest, we are pleased to offer you a good stay in our Hotel. We hope see you soon next time. Best regards. E.Vila General Manager
Comment from Hotel Management
Feb 1, 2016 by General Manager, Hotel Management
Dear guest, we are pleased to offer you a good stay in our Hotel. We hope see you soon next time. Best regards. E.Vila General Manager
Comment from Hotel Management
Feb 1, 2016 by General Manager, Hotel Management
Dear guest, we are pleased to offer you a good stay in our Hotel. We hope see you soon next time. Best regards. E.Vila General Manager
Comment from Hotel Management
Feb 1, 2016 by E.Vila, Hotel Management
Dear guest, we are pleased to offer you a good stay in our Hotel. We hope see you soon next time. Best regards. E.Vila General Manager
Comment from Hotel Management
Feb 1, 2016 by E.Vila, Hotel Management
Dear guest, we are pleased to offer you a good stay in our Hotel. We hope see you soon next time. Best regards. E.Vila General Manager
4 out of 5
by A verified traveler from f

Muy bien

Posted Jan 18, 2016
Sin problema Sin ruidos, limpio me gustó ..............................
Comment from Hotel Management
Feb 8, 2016 by General Manager, Hotel Management
Estimado Jose, muchas gracias por compartir su experiencia. Esperamos volver a verle pronto! Un saludo. E.Vila General Manager
4 out of 5
by Harley

Better Than Budget

Posted Jan 7, 2016 on Hotels
It was a little tricky to figure out how to get to the hotel from the highway though you have to drive right next to it. The staff was extremely kind & helpful (both reception & kitchen). Decent Priced room service while good tasting. Larger rooms than other hotels of this chain, and included a really nice bathroom. WiFi is a bit finicky though.
Comment from Hotel Management
Apr 26, 2016 by General Manager, Hotel Management
Dear Harley, thaks so much for your nice comments! Our team are very grateful for. We hope see you soon. Best Regards. E.Vila General Manager
4 out of 5
by Juan jose from Jerez de la frontera.cadiz

Posted Dec 30, 2015 on Hotels
La estancia fue bastante buena y el servicio perfecto.
Comment from Hotel Management
Apr 2, 2016 by General Manager, Hotel Management
Estimado Juan José, muchas gracias por compartir su experiencia con nosotros. Esperamos verle de nuevo pronto! Un cordial saludo. E.Vila General Manager
3 out of 5
by A verified traveler

Posted Dec 13, 2015 on Hotels
Todo bien sobre todo la atención al cliente desde la recepción ya que tuvimos un problema con la calefacción de la habitación y al día siguiente nos dieron otra que había libre. Mi voto negativo es para mantenimiento ya que dijo que había arreglado la calefacción y que la había probado y cuando llegamos por la noche estaba todo exactamente igual, pero bueno nos dieron otra habitación y todos tan contentos.Un diez para la recepción por el trato. El sofá cama de la habitación para las dos niñas se podría mejorar
Comment from Hotel Management
Apr 2, 2016 by General Manager, Hotel Management
Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, E.Vila General Manager
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 10, 2015 on Hotels
4 out of 5
by diego

This traveler left a rating score only Posted Nov 19, 2015 on Hotels
1 out of 5
by A verified traveler

Terrible option!

Posted Oct 29, 2015
No cafeteria, no restaurant to eat, room had cigarettr smell. A disaster!