Pros: Very nice new and confortable hotel, excellent location for shopping on Serrano Ave and Corte Ingles
Cons: bit small standard room, buffet breakfast 28us and smell in toilette
Comment from Hotel Management
Mar 2, 2017 by Guest Experience Manager, Hotel Management
In first place, we would like to thank you for staying with us and for taking the time for sharing your Experience.
Please, accept our apologies for the toilette issue, it was a punctual problem, regarding the price of the buffet we consider is right due the variety including tortillas, crepes and eggs a la carte and the quality of the products offered. We regret room size was under your expectations, we do have bigger romos available and we will be glad to show you in your next visit.
Also, we are happy to know you had a great time in the hotel and that our location was convenient for shopping.
We would love to see you again.
Barceló Emperatriz Team