Ratings based on 485 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Families
by A verified traveler


Posted Aug 27, 2015
Pros: 立地、モーニングビュッフェでココアが飲める点。
Cons: シャンプー兼ボディソープの質がもう少し上がるとなおよい。
Location: ほぼ真向いにEl Corte Ingles(スーパー)。坂を上って数分以内にTorres Bermejas(フラメンコ)。Plaza Mayor(広場)も徒歩圏内。地下鉄のSol駅から他の名所へもアクセスしやすい。
3 out of 5
for Everyone
by A verified traveler from Los Angeles, CA

Perfect location. In the heart of Madrid!

Posted Jul 21, 2015
Pros: Location! Location! Location!
Cons: Change the carpets and bed sheets to new ones.
Location: Great location! In the heart of the city very close to Plaza Mayor, Plaza Sol, etc. As soon as you walk outside there are plenty of stores to shop!
The location was very convenient. The hotel is old but we believe that it was part of its character keeping the original structure and amenities. Though the carpets, beds and sheets can use some upgrade as it does smell old. Overall, it is a good hotel for short-stay, reasonable for its great location.
4 out of 5
for Everyone
by A verified traveler from California

Well located.

Posted Jul 8, 2015
Pros: Location. Taking into account that the hotel is located right in downtown Madrid, the price is affordable.
I have been returning periodically to this hotel and the service, has always been reliable, the staff efficient, the rooms cleaned on time, and the prices affordable. I will return in the coming years.
2 out of 5
by A verified traveler from Los Angeles

NOT Quite up to standard

Posted Jun 30, 2015
Pros: The dining room was quite lovely and well appointed.
Cons: The room interiors need updating and the air conditioning needs to be improved
Location: Life outside the hotel is vibrant and plenty of shopping is available as well as abundant eateries.
The Hotel Carlos V is extremely difficult to reach by car. It had no parking facilities. The nearest parking was two blocks from the hotel and very expensive. The room was small. While generally clean, some overall maintenance is needed. The showed its wear as well as the laundered towels. The Staff are pleasant, helpful, and courteous.
4 out of 5
for Everyone
by A verified traveler from Montréal

Très bien situé

Posted Jun 23, 2015
Pros: Petit déjeuner généreux (bacon, œufs, charcuteries, etc.), chambre propre et tranquille
Cons: L'Internet sans fil ne fonctionnait pas bien dans la chambre
Hotel très bien situé (quartier central) et propre. Parfait pour visiter Madrid et pour magasiner (nombreuses boutiques à proximité). Service de navette pour l'aéroport très pratique.
4 out of 5
for Couples
by Carlos Roberto from São Paulo


Posted Jun 1, 2015 on Hotels
Muito boa localização, bem no centro de Madrid. Pessoal atencioso, mas prédio velho, como a maioria naquele região.Quarto limpo e de tamanho bem razoável. Ótimo café da manhã.
4 out of 5
for Everyone
by A verified traveler from blackpool England

Central location, nice hotel and staff

Posted Jun 1, 2015
Pros: Nice staff and lovely breakfast room/bar. Good service.
Location: Access to the main shops and bars which are on the doorstep. The metro (sol) is a few hundred yards away and allows you to travel around easily.
Stayed last year but decided to return again with grown up children. It's a comfortable hotel in a central location convenient for shops and bars. Staff are helpful but communication can be difficult at times. Not all rooms have a great views but they tend to be quieter. Ensuite facilities are good.
5 out of 5
for Couples
by Bjørn from Trondheim

Topp hotell og kommer gjerne tilbake.

Posted May 31, 2015 on Hotels
Vi fikk et lite dårlig rom første natten, men ble tilbudt nytt rom dagen efter. Det nye rommet var meget bra og vi er svært fornøyd med oppholdet og kan anbefale dette hotellet på det beste.
3 out of 5
for Getaway With Friends


Posted May 30, 2015 on Hotels
5 out of 5
for Couples
by A verified traveler


Posted May 29, 2015 on Hotels
Det är inte världens lyxigaste hotell, men mycket bra ändå, nära till allt, utmärkt frukost, en stor och fin terrass (varning för heltäckningsmattan på terrassen som luddar på strumporna, ta med enkla tofflor eller något) Det enda som inte var bra är internet som var långsamt och inte fanns i rummet hela tiden - det går att kolla e-post o dyl, men inte för att t.ex. titta på videofilmer