Ratings based on 933 Verified Reviews

3.8 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 13, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 4, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Nice hotel near Gran Vía, in the heart of Madrid

Posted Nov 25, 2016
Excellent location, just 1 block from La Gran Vía, in the very heart of Madrid.
5 out of 5
by A verified traveler

Lovely central hotel

Posted Nov 19, 2016 on Hotels
Central hotel, able to walk to attractions, WiFi magnificent, have never had such good WiFi, staff pleasant and efficient, could not fault the place. Newly refurbished.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location was excellent.

Posted Oct 22, 2016
Pros: Location was excellent. It was in close proximity to metro, restaurants shopping, shows, major attractions.
Cons: It was noisy. People were partying outside until early hours of the morning. In addition, fellow guests were occupying the lounge area completely having their own party.
Location: The hotel was located in the theatre district, a walking distance to all the major squares, restaurants, broadway shows and a nearby Metro station.
5 out of 5
by A verified traveler

Clean hotel

Posted Oct 20, 2016 on Hotels
Very quite place perfect for sleep
3 out of 5
by A verified traveler from Great location in a quiet ally yet central

Posted Sep 14, 2016 on Hotels
I stayed 4 nights stating in double room on first floor. Pros - you get the modern comfort standards associated with Best Western. Good sound proofing with roller shutter blinds to get a good night rest. Centrally located walking distance to all shops 10mins walk and museums.15min walk. Improvements - Reception desk 2 guys could be little more welcoming and friendly .... especially when checking in or least put on a friendly smile. Not once during my 4 day stay.... say at least hello or acknowledge people ? Otherwise just get robots to process your chechin check out.
5 out of 5
by A verified traveler

Lovely Hotel

Posted Sep 13, 2016 on Hotels
The Hotel was in excellent location,rooms were very quiet and clean. The Air con in the Hotel and rooms was excellent
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to center shopping and museums

Posted Sep 8, 2016
stayed here here before and will again love this hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent near to gran via

Posted Sep 3, 2016
Very clean and comfortable near from every important place