Ratings based on 396 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from united kingdom

Not comfortable

Posted Sep 18, 2017
Keysring to big , doors not to strong, you could hear next door easily
3 out of 5
by Leticia

Good business hotel that needs a caring hand

Posted Jun 13, 2017 on Hotels
Te hotel is a little run down. It is especially noticeable in the corners of the room and the carpet which had stains. I coincide with some other comments that there was a smell of tobacco. We only noticed it in the bathroom the first couple of days. The breakfast was good, especially the fruit. Another good thing was that the hotel parking is included in the price. The hotel is more of a 3 star level.
3 out of 5
by A verified traveler

Not worth of money for this hotel

Posted May 25, 2017 on Hotels
The hotel itself should be renovated. Current status doesn't refer to 4* Hotel, breakfasts are very good (I would invest in serving vegetable)
5 out of 5
by Henrik

Good hotel for families requiring two rooms

Posted Mar 14, 2017 on Hotels
Hotel is fine (typical Novotel standard). Would choose again if needed. Used hotel as hub for visiting friends in neigh bough hood - not ideal location for visiting tourist attractions in Madrid (can be done with Metro).
4 out of 5
by Mohammed

Nice Hotel in remote area

Posted Jan 20, 2017 on Hotels
This hotel is the right hotel for people coming for business , It was good stay and near to industrial area
5 out of 5
by A verified traveler from Brecon

Very good August family stay in Madrid

Posted Sep 5, 2016 on Hotels
We stayed as a family of 5 as we got a good rate for 2 rooms being august a quiet time for business customers. Great breakfast and very good swimming pool. They told us the gym was in construction.
4 out of 5
by A verified traveler from Madrid

A very good choice for its price.

Posted Sep 3, 2016 on Hotels
Great, comfortable, affordable hotel. Varied breakfast and friendly staff. Location is OK if you don't need to be right in the city, with street parking 5 minutes walking away from the hotel. Only detail to be improved, the pillows, too small and fluffy for my taste. Still wholly recomendable.
5 out of 5
by A verified traveler

Madrid visit 2016

Posted Jul 21, 2016 on Hotels
Spent 3 night at the hotel. We really appreciated the cleanliness of the hotel as a whole. Good family friendly atmosphere. The staff was very kind and very helpful. The pool and terrace are were excellent for relaxing and enjoying the sunny and warm weather. The breakfast buffet was excellent with delicious food and good variety. The hotel is far away from downtown Madrid; 20 to 25 minutes but well served by local public transit. There is a shopping center within walking distance. Would stay there again.
3 out of 5
by Kacper from London

Okay hotel

Posted May 18, 2016 on Hotels
Clean rooms with good sound insulation. Hallways a bit run down, would definitely merit renovation. Very difficult to find the entrance when driving, spent 20 minutes driving mostly around one-way system. You might feel the hotel is slightly overpriced. On the other hand, hotel staff were very helpful and accommodating.
4 out of 5
by A verified traveler

business hotel

Posted Apr 6, 2016 on Hotels
Typical business hotel in the suburbs of Madrid. I stayed for two weeks and the "dish of the day" remained unchanged. Bathroom was old-fashioned. Not much to do or see around. The hotel is in the business district, where you will find nothing except for the offices, a couple of restaurants and a shopping mall. Downtown is about 30 minutes on taxi.