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Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Star Rating
5 out of 5
Photo gallery

Reviews

4.8 / 5Exceptional
352 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

Explore Madrid with a free activity.
Book a stay and take your pick from our select list of popular tours and attractions. First ticket is on us!

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Classic Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Premium Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details
  • Family Room

    Room Amenities

    • Sleeps 4
    • 1 King Bed OR 2 Twin Beds
    More details
  • Red Level, Deluxe Room

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed OR 2 Twin Beds
    More details
  • Red Level, Junior Suite

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed OR 2 Twin Beds
    More details
  • Red Level, Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed OR 2 Twin Beds
    More details
  • One Bedroom Master Suite Red Level

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed OR 2 Twin Beds
    More details
  • Penthouse Suite Red Level

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed OR 2 Twin Beds
    More details
  • Presidential Penthouse Suite Red Level

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details
  • The Royal Suite

    Room Amenities

    • City view
    • Sleeps 4
    • 2 King Beds OR 4 Twin Beds
    More details
  • Supreme Room

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed OR 2 Twin Beds
    More details
  • Red Level, Junior Suite, Terrace

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed OR 2 Twin Beds
    More details
  • Deluxe Room (Red Level 2 adults+ 2 children)

    Room Amenities

    • Sleeps 4
    • 1 Double Bed and 2 Twin Beds OR 1 King Bed and 2 Twin Beds
    More details

About this area

Madrid

Located in Madrid, Palacio de los Duques Gran Meliá - The Leading Hotels of the World is in the city center and near a metro station. Royal Palace and Prado Museum are cultural highlights, and travelers looking to shop may want to visit Gran Via Street and Principe Pio. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or WiZink Center. Our guests love the hotel's location for the sightseeing.

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 29 min drive

Restaurants

  • Dos Cielos Madrid — 1 min walk
  • Corona Royal Gallery — 1 min walk
  • Sankara Lounge Bar - 1 min walk
  • La Veranda - 1 min walk
  • Nanobar buenas cañas! - 1 min walk

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Luxury Madrid hotel in Centro, walk to Plaza de Oriente
This smoke-free hotel features 3 restaurants, a full-service spa, and 2 bars/lounges. WiFi in public areas is free. Additionally, a health club, a poolside bar, and a coffee shop/café are onsite. All 180 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers 180 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a health club and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Thai Room has 3 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and Turkish bath/hammam.
The spa is open daily.

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Valet parking: EUR 35 per day
Parking nearby: EUR 35 per night

Food and drink

Buffet breakfast available for a fee daily 7 AM–11:00 AM: EUR 35 per person
3 restaurants and 1 coffee shop/café
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

24-hour fitness center
Full-service spa
Seasonal outdoor pool

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
Seasonal outdoor pool
Soundproofed rooms

Conveniences

Free newspapers in lobby
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
Spanish

Business services

Meeting rooms

Outdoors

Garden
Pool sun loungers
Pool umbrellas
Rooftop terrace

Spa

3 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - Thai
Massage/treatment rooms
Sauna
Spa open daily
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Braille signage

More

Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Rainfall showerhead

Entertainment

49-inch LED TV
Pay movies
Premium channels
Satellite channels

Food and drink

Minibar

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.

Property payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 35 per person (approximately)
  • Valet parking fee: EUR 35 per day
  • Nearby parking fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel. Contact the property using the information on the reservation confirmation received after booking.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from June to September. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Hotel Ambassador TRYP Madrid
  • Hotel Madrid Ambassador
  • Madrid Ambassador Hotel
  • Madrid TRYP Ambassador
  • TRYP Ambassador
  • TRYP Ambassador Hotel
  • TRYP Ambassador Madrid Hotel
  • TRYP Hotel Ambassador Madrid
  • TRYP Madrid Ambassador
  • Gran Melia Palacio los Duques Hotel Madrid
  • Gran Melia Palacio los Duques Hotel
  • Gran Melia Palacio los Duques Madrid
  • Gran Melia Palacio los Duques
  • Tryp Ambassador Hotel Madrid
  • Tryp Hotel Ambassador
  • Palacio de los Duques Gran Meliá
  • Gran Melia Palacio de los Duques Leading Hotels of the World
  • Gran Meliá Palacio de los Duques Leading Hotels of the World

Frequently asked questions

4.8

Exceptional

5 - Excellent
301
4 - Good
39
3 - Okay
7
2 - Mediocre
5
1 - Poor
0
4.9
Cleanliness
4.8
Service and Staff
4.7
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is close to Gran via and many restaurants. Is beautifully decorated. This was the hotel with the friendliest staff. We didn’t try the breakfast, too expensive when you can walk a few steps and have great coffee and a delicious breakfast for 6 euros per person. Madrid is a one day stay and then just run south to Andalucía, beautiful small towns with the quality of a large city.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really beautiful hotel. Room as huge (and we only got the, so called classic room - can only imagine how large the other rooms were!!). Lovely bar and restaurant. Great location. Near Palaza Mayor and many tube stations. Highly recommend.

Stayed 2 nights in Sep 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 6 nights in Dec 2019

    3/5

    • Liked: Cleanliness, property conditions & facilities

    Stayed 10 nights in Nov 2019

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