Featured Image
1/44 Featured Image

Get an overview of this hotelFamily-friendly Madrid hotel in Chamberi, near Prado Museum

VIP Room Upgrades & More


This family-friendly Madrid hotel is located near the airport, within 1 mi (2 km) of Museum of Natural Sciences and Santiago Bernabeu Stadium. Prado Museum and Thyssen-Bornemisza Museum are also within 2 mi (3 km).

Hotel Features

This hotel features 3 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business center, and self parking.

Room Amenities

All 171 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 5-star property consist of a 24-hour business center, limo/town car service, and meeting rooms.

A computer station is located on site and high-speed wireless Internet access is complimentary. 8 meeting rooms are available. This luxury hotel also offers a fitness center, tour/ticket assistance, and multilingual staff. For a surcharge, the property provides a roundtrip airport shuttle (available on request), an area shuttle, and a casino shuttle. Onsite parking is available (surcharge).

  • Free newspapers in lobby 
  • Babysitting or childcare (surcharge) 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Bar/lounge 
  • Limo or Town Car service available 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Safe-deposit box at front desk 
  • Total number of rooms - 171 
  • Multilingual staff 
  • Number of floors - 9 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Coffee/tea in lobby 
  • Elevator/lift 
  • Wedding services 
  • Fitness facilities 
  • Casino shuttle (surcharge) 
  • Shopping center shuttle (surcharge) 
  • Computer station 
  • Tours/ticket assistance 
  • Express check-in 
  • Luggage storage 
  • Meeting rooms 
  • Area shuttle (surcharge) 
  • Number of restaurants - 3 
  • Train station pickup (surcharge) 
  • Number of meeting rooms - 8 
  • Self parking (surcharge) 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Gift shops or newsstand 
  • Free WiFi 
  • 24-hour business center 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Climate control 
  • Phone 
  • Minibar 
  • Turndown service 
  • Private bathroom 
  • Designer toiletries 
  • Hair dryer 
  • Bathrobes 
  • Bidet 
  • Slippers 
  • Shower/tub combination 
  • In-room childcare (surcharge) 
  • Daily housekeeping 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Soundproofed rooms 
  • Blackout drapes/curtains 
  • Free toiletries 
  • Room service (24 hours) 
  • Egyptian-cotton sheets 
  • Pillow menu 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Espresso maker 
  • Satellite TV service 
  • Free WiFi 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

Santceloni - This fine-dining restaurant serves lunch and dinner. Reservations are required. Open select days.

La Manzana - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open select days.

Hikari Sushi Bar - This restaurant specializes in sushi and serves dinner only. Reservations are required. Open select days.

Scoth Bar - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Things to Do

  • Golfing nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time ends at midnight

Check-in time starts at 3 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 11 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!


Pets allowed, Pet maximum weight in kg is 10

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Service animals exempt from fees/restrictions

Parking height restrictions apply


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 29.90 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
Sorry, we seem to have had an issue loading our review content. Try again?