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Get an overview of this hotelFamily-friendly Madrid hotel in Chamberi, near Prado Museum

VIP Room Upgrades & More

Location

This family-friendly Madrid hotel is located near the airport, within 1 mi (2 km) of Museum of Natural Sciences and Santiago Bernabeu Stadium. Prado Museum and Thyssen-Bornemisza Museum are also within 2 mi (3 km).

Hotel Features

3 restaurants, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business center, and self parking.

Room Amenities

All 171 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 5-star property consist of a 24-hour business center, limo/town car service, and meeting rooms.

A computer station is located on site and high-speed wireless Internet access is complimentary. 8 meeting rooms are available. This luxury hotel also offers a fitness center, tour/ticket assistance, and multilingual staff. Parking is available onsite for a surcharge.

  • Free newspapers in lobby 
  • Babysitting or childcare (surcharge) 
  • Coffee shop or café 
  • Breakfast available (surcharge) 
  • Bar/lounge 
  • Limo or Town Car service available 
  • Safe-deposit box at front desk 
  • Multilingual staff 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Total number of rooms - 171 
  • Number of floors - 9 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Babysitting or childcare 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Wedding services 
  • Fitness facilities 
  • Casino shuttle (surcharge) 
  • Shopping center shuttle (surcharge) 
  • Computer station 
  • Luggage storage 
  • Express check-in 
  • Tours/ticket assistance 
  • Meeting rooms 8 
  • Train station pickup (surcharge) 
  • Number of meeting rooms - 8 
  • Self parking (surcharge) 
  • Area shuttle (surcharge) 
  • Number of restaurants - 3 
  • Number of buildings/towers - 1 
  • Gift shops or newsstand 
  • Free WiFi 
  • 24-hour business center 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Minibar 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Bathtub only 
  • Bidet 
  • Slippers 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Daily housekeeping 
  • Soundproofed rooms 
  • Blackout drapes/curtains 
  • Free toiletries 
  • Room service (24 hours) 
  • Egyptian-cotton sheets 
  • Pillow menu 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Espresso maker 
  • Satellite TV service 
  • Free WiFi 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

Santceloni - This fine-dining restaurant serves lunch and dinner. Reservations are required. Open select days.

La Manzana - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open select days.

Hikari Sushi Bar - This restaurant specializes in sushi and serves dinner only. Reservations are required. Open select days.

Scoth Bar - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Breakfast

Start your morning with a buffet breakfast, available each day from 7 AM to 11 AM for a surcharge. Room service is available around the clock.

Nearby Things to Do

  • Golfing nearby 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets allowed for an extra charge of EUR 20 per pet, per day
  • Up to 10 kg
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Service animals exempt from fees/restrictions

Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 29.90 per person (approximately)
  • Self parking fee: EUR 35.20 per night
  • Pet fee: EUR 20 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hesperia Hotel
  • Hesperia Hotel Madrid
  • Hesperia Madrid
  • Madrid Hesperia
  • Hesperia Madrid Hotel Madrid
  • Madrid Hesperia Hotel
  • Hesperia Madrid Hotel

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.

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