Ratings based on 346 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Posted Nov 13, 2017
Great location Close to Metro Free shuttle from/to Airport
for Everyoneby A verified traveler from Norwich
Good hotelPosted Nov 11, 2017
Not very clear about pick up from airport apart from that very good service from reception to cleaners
for Everyoneby A verified traveler from Uk
Nice hotelPosted Aug 26, 2017
Booked for 1 night as we had a long stopover in Madrid. WiFi was quite weak and breakfast wasn't fantastic but as it was only for one night can't complain. Everything else was perfectly fine to be honest. Walking distance from bus stops and subway station to take you into the centre of Madrid
stresslessPosted Aug 4, 2017 on Hotels
Very nice experience.
Posted Jul 24, 2017 on Hotels
Good place to stayPosted Jul 9, 2017 on Hotels
Everything was very good except the wifi is poor. Being there for business, good wifi was needed to do work at night and the wifi was very slow. Otherwise, the staff was friendly and very helpful and the rooms were very nice.
Posted Jun 26, 2017 on Hotels
Posted Jun 25, 2017 on Hotels
Your site advertised shuttle service to airport that is why we booked there however service was not available for us instead we had to order 3 taxeis cost of approx 150.00 euros we could have at our previous hotel for less money..very disappointed in ...no compensationed offered for our inconvience.
for Everyoneby A verified traveler from woodstock,on
Nice hotel with shuttle to AirportPosted Apr 25, 2017
Pros: clean comfortable rooms
Cons: smoking in lounge was a pain for non smokers
Stayed one night,but pleasant enough. Plenty of restaurants within walking distance-turn right as u leave hotel. Own restaurant only opens certain days but has nice outside covered lounge. Expect many smokers... Generally no complaints,clean comfortable room.
by A verified traveler from West Palm Beach
Was very surprised at the lack of staff helpfulnesPosted Apr 8, 2017
Not a very good experience - shuttle does not run on weekends and hotel staff would not explain why or make any accommodation for having to pay a cab 30usd each way to the airport