Ratings based on 214 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Close to the airport

Posted Aug 25, 2015
Cons: Staff be more welcoming..
Location: Near the airport and metro station...
Good location not far away from all the city attractions and there's plenty of restaurant nearby. Hotel is clean and modern.. Overall I'm happy with our stay on this hotel.
Comment from EPC
Aug 27, 2015 by Estefania C, EPC
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Stuttgart

Gutes Hotel für Madrid

Posted Aug 16, 2015
Pros: Das Zimmern, das Personal, die Erreichbarkeit.
Cons: Nicht wirklich was
Location: Das Hotel befindet sich in einen Vorort von Madrid, mit der U-Bahnlinie 5 ist man recht schnell im Zentrum von Madrid.
Das Personal was sehr nett und zuvorkommen, das Frühstücksbuffet war reichhaltig und gut.
4 out of 5
Recommended
for Everyone
by A verified traveler

COMFORTABLE ROOM WITH GREAT TUB.

Posted Jun 1, 2015
Cons: The motel is fairly far from the City Center if you don't use the subway
This motel is with in walking distance of the subway which will take you cheaply and quickly any where in Madrid. It is also a short walk to restaurants and taps bars. The bar and lounge offers a great tapas selection at a very reasonable price. The rooms are large and feature a large comfortable bath tub. The staff speaks excellent English and always plesant and helpful. In short a very good motel for the value and we would come back and recommend it to friends.
3 out of 5
Recommended
for Everyone
by A verified traveler from mario rodriguez

Bien ubicado

Posted May 31, 2015
Bien ubicado . Esta bien.. Pero nada fuera de lo normal
5 out of 5
Recommended
for Business Travelers
by Ken from Davis, CA

Nice Room for Unexpected Stay

Posted May 20, 2015 on Hotels
I missed my flight out of Madrid on Saturday and needed to stay over night. I found this hotel using the Hotels.com app and was very pleased. The room was beautiful and comfortable and the staff were very friendly and supportive.
4 out of 5
Recommended
for Couples
by A verified traveler

mejorable

Posted May 8, 2015 on Hotels
Muy buena
4 out of 5
Recommended
for Everyone
by A verified traveler from Paris

A nice hotel well located.

Posted Apr 22, 2015
Just a short stay for business purpose, but have well appreciated the quality of the hotel facilities and kind staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
レセプションのスタッフが親切で助かった。唯一の難点は、中心部から少し離れていること。 ショーの予約も代行してくれた。
5 out of 5
Recommended
for Getaway With Friends
by marcia from Dourados

perfeita

Posted Apr 17, 2015 on Hotels
Tudo correu bem e encontramos ad acomodações que esperávamos.
4 out of 5
Recommended
for Couples
by Marcelo from São paulo

Só por obrigaçao!

Posted Apr 15, 2015 on Hotels
todos os funcionarios muito frios, sem vontade de satisfazer o cliente. senti que estavam fazendo por pura obrigaçao. todos sem exceção. do garcon aos recepcionistas