Ratings based on 305 Verified Reviews

4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Wrong location

Posted Feb 15, 2017
Wrong location to far from the city , Had to use the traine
3 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Posted Dec 9, 2016
Pros: Easy check in and easy to get to the airport from the hotel.
Cons: Food was horrible in room service. Staff service was terrible and ability to get to hotel from airport was difficult.
Location: Close to the airport.
The room was good quality with great beds. The entire hotel was neat, tidy and nice. But the hotel staff were poor with english and not very friendly. The room service tasted horrible even for simple things like a hamburger and chips.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Madrid hotel

Posted Oct 10, 2016
Nice hotel rooms at great rates. Not centrally located, so not within walking distance of major downtown attractions. Closer to the airport.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in nice suburb

Posted Sep 11, 2016
Lovely and very clean hotel. We didn't mind being out of the centre of Madrid, and quite enjoyed being in that local area for breakfast etc-was a good experience. We did have very noisy neighbours next to us for our final night- but that's not down to the hotel.
5 out of 5
by Perry from London

Pretty standard Holiday inn, but pretty far out

Posted Aug 8, 2016 on Hotels
Everything you would expect of a Holiday Inn. Handy for the airport but a fair walk from the metro and then 12 stops from downtown. OK for an overnight but not good as a touring base.
5 out of 5
by Alexander from Richmond, CA

Great place for a wedding

Posted Jul 30, 2016 on Hotels
I was here for a wedding. The wedding was in the hotel banquet rooms with access to their large patio. It was a great decorations and nice setup. The food and service were good through out the night. And afterwards, the beds are comfortable for a good night's sleep.
4 out of 5
by AMIR H from usa

Posted Jul 3, 2016 on Hotels
nice hotel , reasonable price but it is located far from city center
3 out of 5
by A verified traveler from Canada

Posted Jun 27, 2016
Very noisy, we could hear eveyour thing next rooms and even the metro under ground. Very far from center almost nothing around unless your going for business in the same area. Staff and receptionist. hardly speaking an English and not very helpful...
3 out of 5
by april from ABU DHABI

Budget Hotel

Posted Jun 13, 2016 on Hotels
THE ROOM WAS VERY OUTDATED AS THE BED WAS VERY SOFT
4 out of 5
by Carolyn

This traveler left a rating score only Posted May 4, 2016 on Hotels