Get an overview of this hotelLuxury Madrid hotel in Madrid City Centre, walk to El Retiro Park

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Babysitting or childcare (surcharge)
24-hour front desk

Location

Located in Madrid City Centre, this luxury hotel is within a 10-minute walk of Plaza de Cibeles and El Retiro Park. Prado Museum and Thyssen-Bornemisza Museum are also within 15 minutes.

Hotel Features

This hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite.

Room Amenities

All 42 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and down comforters, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hospes Puerta de Alcalá features a steam room and a fitness center. The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1830 square feet (170 square meters) include meeting rooms. This luxury hotel also offers a terrace, tour/ticket assistance, and multilingual staff. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. Onsite parking is available (surcharge).

  • Bar/lounge 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • 24-hour front desk 
  • Turkish bath/Hammam 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Meeting rooms 4 
  • Restaurant 
  • Tours/ticket assistance 
  • Year Built 1883 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Steam room 
  • Valet parking (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 170 
  • Number of meeting rooms - 4 
  • Area shuttle (surcharge) 
  • Terrace 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Conference space size (feet) - 1830 
  • Snack bar/deli 
  • Total number of rooms - 42 
  • Number of floors - 5 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • Satellite TV service 
  • Soundproofed rooms 
  • In-room massage available 
  • Turndown service 
  • Rainfall showerhead 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • In-room safe (laptop compatible) 
  • Free WiFi 
  • Down comforter 
  • Plasma TV 

Where to Eat

Breakfast is available for a surcharge and served each morning between 7:30 AM and 11 AM.

Independencia - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Golfing nearby 
  • Hiking/biking trails nearby 
  • Scooter/moped rentals nearby 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include sports massages, Thai massages, massages, and facials. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

  • Steam room in spa 
  • Number of treatment rooms 3 
  • Thai massage 
  • Sports massage 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Ayurvedic treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of EUR 30 per accommodation, per stay
  • Dogs only
  • 1 per room (up to 15 kg)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Service animals exempt from fees/restrictions
Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 28 per person (approximately)
  • Airport shuttle fee: EUR 90 per vehicle (roundtrip)
  • Valet parking fee: EUR 39 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Rollaway bed fee: EUR 60 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hospes
  • Hospes Madrid
  • Hotel Hospes
  • Hotel Hospes Madrid
  • Madrid Hotel Hospes
  • Hospes Hotel Madrid
  • Hospes Madrid Hotel Madrid
  • Madrid Hospes Hotel
  • Hospes Puerta Alcalá Hotel Madrid
  • Hospes Puerta Alcalá Hotel
  • Hospes Puerta Alcalá Madrid
  • Hospes Puerta Alcalá

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.


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