Get an overview of this hotelLuxury Madrid hotel in Madrid City Centre, walk to El Retiro Park
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Located in Madrid City Centre, this luxury hotel is within a 10-minute walk of Plaza de Cibeles and El Retiro Park. Prado Museum and Thyssen-Bornemisza Museum are also within 15 minutes.
This hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite.
All 42 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and down comforters, and guests will also appreciate thoughtful touches like bathrobes and slippers.Information missing or incorrect? Tell us!Opens in a new window
Hospes Puerta de Alcalá
Popular property highlights
In addition to a full-service spa, Hospes Puerta de Alcalá features a steam room and a fitness center. The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.
Event facilities measuring 1830 square feet (170 square meters) include meeting rooms. This luxury hotel also offers a terrace, tour/ticket assistance, and multilingual staff. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and an area shuttle. Parking is available onsite for a surcharge.
- Valet parking (surcharge)
- Number of meeting rooms - 4
- Meeting rooms 4
- Fitness facilities
- 24-hour front desk
- Babysitting or childcare (surcharge)
- Airport transportation (surcharge)
- Total number of rooms - 42
- Breakfast available (surcharge)
- Full-service spa
- Snack bar/deli
- Area shuttle (surcharge)
- Concierge services
- Luggage storage
- Number of floors - 5
- Multilingual staff
- Conference space size (feet) - 1830
- Coffee shop or café
- Free newspapers in lobby
- Dry cleaning/laundry service
- Turkish bath/Hammam
- Hair salon
- Free WiFi
- Tours/ticket assistance
- Spa treatment room(s)
- Safe-deposit box at front desk
- Year Built 1883
- Conference space size (meters) - 170
- Number of buildings/towers - 1
- Steam room
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
- Hypo-allergenic bedding available
- Premium bedding
- Air conditioning
- In-room climate control (air conditioning)
- Free newspaper
- Coffee/tea maker
- Daily housekeeping
- Private bathroom
- Designer toiletries
- Hair dryer
- Satellite TV service
- Soundproofed rooms
- In-room massage available
- Turndown service
- Rainfall showerhead
- Room service (24 hours)
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Free WiFi
- In-room safe (laptop compatible)
- Down comforter
- Plasma TV
Where to Eat
Breakfast is available for a surcharge and served each morning between 7:30 AM and 11 AM.
Independencia - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
24-hour room service is available.
Nearby Things to Do
Recreational amenities at the hotel include a steam room and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Scooter/moped rentals nearby
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include sports massages, Thai massages, massages, and facials. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a steam room and Turkish bath/hammam.
The spa is open daily.
- Body wraps
- Steam room in spa
- Thai massage
- Sports massage
- Body scrubs
- Ayurvedic treatments
- Number of treatment rooms 3
- Manicures and pedicures
- Body treatments
- Facial treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
Check-in time starts at 3 PM
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children are welcome.
- Kids stay free! One child 6 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for EUR 60 per night.
- Free cribs (infant beds)!
- Pets allowed for an extra charge of EUR 30 per accommodation, per stay
- Dogs only
- 1 per room (up to 15 kg)
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Service animals exempt from fees/restrictions
Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.
- Breakfast fee: EUR 25 per person (approximately)
- Airport shuttle fee: EUR 90 per vehicle (roundtrip)
- Valet parking fee: EUR 39 per day
- Pet fee: EUR 30 per accommodation, per stay
- Rollaway bed fee: EUR 60 per night
- Hospes Madrid
- Hotel Hospes
- Hotel Hospes Madrid
- Madrid Hotel Hospes
- Hospes Hotel Madrid
- Hospes Madrid Hotel Madrid
- Madrid Hospes Hotel
- Hospes Puerta Alcalá Hotel Madrid
- Hospes Puerta Alcalá Hotel
- Hospes Puerta Alcalá Madrid
- Hospes Puerta Alcalá
We should mention
Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.