Posted Oct 11, 2012 on Hotels
Receptionist is friendly; it's right on Gran Via its in the center, couple of minutes of walking to Puerta del Sol, Atocha, Palacio Real; shopping, cafeterias, restaurants everything is very close. Rooms are being cleaned, change of towels and bed setting. If you need anything receptionist will assist you. I asked for a taxi going to the airport they'll call the cab and he will come up to the room and will help you with luggage. I needed an iron they friendly handed it to me. If you don't know how to get somewhere ask for directions they'll explain it to you. I loved Madrid, beautiful city and sweet, open, very friendly people. Enjoy!