Ratings based on 57 Verified Reviews

3.6 out of 5
78% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by Elizabeth

Posted Jan 3, 2017 on Hotels
We could hear people in other rooms and in the hall.
5 out of 5
by A verified traveler

Comfortable boutique hotel.

Posted Nov 16, 2016 on Hotels
The hotel is on the fifth floor. There is a lift/elevator - it is small, but it works. The hotel has character. It is well serviced and the staff are friendly and helpful - and speak several languages. It is located in a very classy area of Madrid. Well served by bus and metro.
2 out of 5
by A verified traveler

Posted Nov 16, 2016
Very unprofessional people in reception, impertinent and not helpful. And try to smile please!
5 out of 5
Recommended
for Everyone
by A verified traveler from L.A.

Pleasing stay with nice staff.

Posted Nov 13, 2016
Pros: It had a heater and staff was helpful.
Cons: The room was very warm.
Location: Go to Plaza de Paz and stop by Don Dany restaurant.
The room was Comfortable and the staff very helpful.
3 out of 5
by A verified traveler

a place to keep your things and sleep

Posted Oct 17, 2016 on Hotels
The hotel is in an ideal location. The staff were friendly and let me check in pretty early from a redeye. The place is on the older side and is very utilitarian. Everything was clean but old. The room was also quite spacious.
4 out of 5
Recommended
for Everyone
by A verified traveler from EL SALVADOR

I had a great time, located at a friendly area.

Posted Oct 13, 2016
Location: Well located.
I would stay there again. Thanks for recomending this place Expedia.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 18, 2016 on Hotels
4 out of 5
by Emmanuel from Manila

Still giving this a thumbs up

Posted Jun 13, 2016 on Hotels
I have stayed in Don Diego the 3 times we have visited Madrid, however, this last visit, our air conditioner in the room was not working properly even after I asked front desk to help fix the problem. But, even with this experience, i would still recommend the place for its location and relative value for money. But do check the room and its amenities, and ask for a different room in case the a/c doesn't work properly.
5 out of 5
by Corey

Posted Oct 28, 2015 on Hotels
Great clean room. great service. I really would go back there.
3 out of 5
by Richard

This traveler left a rating score only Posted Oct 22, 2015 on Hotels