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Get an overview of this hotelMadrid hostal in Gran Via, walk to Plaza Mayor

Popular property highlights

Free WiFi
Smoke-free property
24-hour front desk

Location

Located in Gran Via, this hostal is within a 10-minute walk of Plaza de Callao, Plaza Mayor, and Plaza de Espana. Royal Palace and Almudena Cathedral are also within 15 minutes.

Property Features

This smoke-free hostal features a 24-hour front desk and free WiFi in public areas.

Room Amenities

All 11 rooms offer free WiFi, memory foam beds, and TVs with digital channels.

 Guest Highlights

Our Guests Love
  • Good location

Hostal Amenities

Hostal Amenities

Wireless Internet access is complimentary. For a surcharge, a shuttle from the hotel to the airport (available on request) is offered to guests.

Hostal Helena 2 is a smoke-free property.

  • Luggage storage 
  • Total number of rooms - 11 
  • Free WiFi 
  • Number of floors - 1 
  • Number of buildings/towers - 1 
  • Airport transportation - drop-off (surcharge) 
  • Offsite parking reservations required 
  • Smoke-free property 
  • 24-hour front desk 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Room Amenities

  • Private bathroom 
  • Shower/tub combination 
  • Digital TV service 
  • Free WiFi 
  • Memory foam mattress 
  • Limited housekeeping 
  • In-room safe (surcharge) 
  • Television 

Hostal Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at 11:30 PM

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available
Noise-free rooms not guaranteed
No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: EUR 30.00 per vehicle
  • An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hostal Name

  • Helena 2 Hostal
  • Hostal Helena 2
  • Hostal Helena 2 Madrid

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Alcohol is not served at this property.


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