Ratings based on 560 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Paper thin Walls, tiny rooms and poor attitudes!

Posted Nov 16, 2015
Pros: Location
Cons: Everything! The walls are far too thin and for weary travelers there is little chance of getting a good nights sleep. The rooms are tiny and smell
Location: It is in the centre so you can practically see all the beauties of Madrid by foot!
The journey from the airport to sol was straightforward and very cheap on the metro. We arrived at the hotel at 11:44 and check in does not start until 1pm. The staff were friendly enough and said they may be able to find a room quicker but we could leave our bags while we waited. We decided to explore El Rastros famous market and arrived back at 12:35. I checked with reception on the progress, not expecting to get a room until 1pm but was told it would be ready in 20mins and our p bags had already been taken up to the room. I waited 20mins and the reception lady went off to find out the progress. She kept coming back and getting different keys and disappearing again. We were absolutely exhausted from our early flight and were desperate for sleep. I went to reception to ask again but this time requested an honest estimation of time, not the same 20min response I was getting up until now. Edward was the member speaking to me and told me there was nothing they could do as they have 80 rooms to clean....since when is it my problem how many rooms they have to clean? They were aware of our presence since 11:44 so surely it would make sense to prioritise out room seeing as we were the only ones waiting!? At this moment another staff member Manuel piped up and started making excuses and trying to explain that even if it says 1pm check in the rooms must be clean so it will be late. I said I have been coming to Spain for many years and I have never encountered this in the other hotel
5 out of 5
by A verified traveler

Perfektes City-Hotel

Posted Nov 3, 2015
Pros: Lage, sehr angenehmes Personal
Cons: Schallisolierung der Zimmer ist ausbaufähig
Location: 5 min (zu Fuß) bis Metrohaltestelle Sol. Fast alle Sehenswürdigkeiten sowie zig schöne Tapasbars und Cafes sind um die Ecke.
Wir haben 5 Tage im Oktober 2015 in diesem Hotel verbracht, um Madrid etwas kennenzulernen. Für diesen Zweck kann ein Hotel nicht besser gelegen sein. Alles im Zentrum (also die allermeisten Sehenswürdigkeiten, sowie zig sehr schöne Tapasbars, Cafes, etc.) ist fußläufig erreichbar. Eine der größten Metrostationen der Stadt (Sol) ist ca. 5 Gehminuten entfernt. Da sich das Hotel in einer Fußgängerzone befindet hat man auch keinen Straßenlärm, was nicht ganz unwichtig ist, da das Hotel (wie die meisten City-Hotels) recht hellhörig ist. Die Betten sind sehr bequem, das Personal ist superfreundlich, ohne dabei aufdringlich zu sein und alle sprechen gutes Englisch. Das Frühstück ist für Freunde von deftiger Kost eher spärlich ausgestattet (1 Käse- sowie 1 Wurstsorte), aber völlig in Ordnung. Alle, die lieber süß frühstücken, werden ohnehin auf ihre Kosten kommen - es gibt 6 verschiedene selbstgemachte (?) Marmeladen, verschiedene süße Teigwaren, oder auch Müsli mit verschiedenem Obst. Für ein City-Hotel, meiner Meinung nach, ein wirklich gutes Frühstück. Fazit: Ich würde das Hotel absolut empfehlen und würde auch selbst wieder hier übernachten bei meinem nächsten Aufenthalt in Madrid. Lediglich für Leute mit extrem leichtem Schlaf ist das Hotel nur bedingt zu empfehlen, da man die Geräusche aus den Nachbarzimmern schon recht deutlich hört - aber das ist ja bei fast allen City-Hotels auf der Welt der Fall.
4 out of 5
by A verified traveler from lille

T.bon rapport qualite/prix

Posted Nov 1, 2015
Proche de ts sites a pied,des restos,des rues animees er agreables. Ch familiale 4 lits simples et 2 ch sans faste ms tres correcte pour prix et situation sdb petite ms suffisante pour 3nuits.Personnel yres agreable.Pdj simple ms complet.T bon resto juste a cote Ginger .
4 out of 5
by John from Brumunddal

Enkelt men bra. Flott beliggenhet.

Posted Oct 31, 2015 on Hotels
Perfekt beliggenhet. Enkelt hotell, men rent, hyggelig betjening og god frokost.
4 out of 5
by Lars Göran

This traveler left a rating score only Posted Oct 14, 2015 on Hotels
5 out of 5
by magnus from Sölvesborg

Weekend i Madrid

Posted Oct 11, 2015 on Hotels
Vi hade bokat weekend från fredag till tisdag. Mycket bra hotell med trevlig personal och området var perfekt med uterestauranger och även livemusik.
5 out of 5
by A verified traveler from Vancouver, BC

A great little place to stay.

Posted Oct 11, 2015
Pros: The location, the price, the staff, and the comfort and quietness of the room.
Location: The major art museums, the Parque del Buen Retiro, the Royal Palace, Plaza Mayor, and the Metro are all within a reasonable walking distance.
The Hostal Persal is a well-kept property in a fantastic location in central Madrid. The major art museums, the Parque del Buen Retiro, the Royal Palace, Plaza Mayor, and more are all within a reasonable walking distance, and there is a major metro station (Sol) less than 10 minutes' walk away. Atoche Renfe station, where one can take the C-1 train to or from the airport, is also very close. The breakfast buffet features a number of options, but no hot food. Staff are very helpful and most speak English, and are quite encouraging if you want to try out your broken Spanish on them. We had a room facing the courtyard, which was nice and quiet.
3 out of 5
by A verified traveler from Charlotte, NC

Great location but Very noisy!

Posted Oct 9, 2015
Pros: Noisy levels from other rooms
Cons: Noise Levels and a bit sturdy main door
Location: Within maximum 10 minutes walk to all major attractions. 5 minutes walk to Puerta del Sol and Metro, 10 minutes walk to Museums and Royal palace
Great location at a great rate but rooms were disappointing compare to rest of the facility. Very outdated and walls were paper thin. Noise from other rooms constantly kept me up late in the night. Good continental breakfast! friendly staff! within 10 minutes walk to all attractions. If noise doesnt bother you than I would recommend this hotel.
3 out of 5
by A verified traveler

Perfekt läge

Posted Oct 6, 2015
Perfekt läge nära Puerta del Sol som har bra direkt metro till tjurfäktningsarenan Las Ventas. Många trevliga caféer och restauranger runt hotellet.
4 out of 5
by Diana from zwijndrecht

ideaal bij citytrip

Posted Oct 6, 2015 on Hotels
Centraal gelegen. Kamer achteraan is rustig. Men heeft dan enkel een venster met uitzicht op een muur, maar als men enkel op de kamer is om te slapen heeft men daar geen last van. Ontbijtbuffet is in orde, verwacht geen eitjes met spek want dat is enige dat ontbreekt.