I specifically set the filter for AC and this hostal is listed as having AC with no extra info. When I checked in, the AC was disabled because it’s winter time, so the heater is on and, according to a very polite member of the staff, “it wouldn’t make sense to them to have the heater on and have people turn on the AC.” According to him, the laws in Spain don’t require them to have functioning AC in the winter. He was very amicable and detailed in his explanations, but they did not have a fan to lend us and their only alternative to the very hot rooms was to open the window (to the very loud square across the street). The staff me ever basically blamed Orbitz for not specifying that the AC is off during winter.