Ratings based on 11 Verified Reviews

4.3 out of 5
91% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Alpharetta, GA

Great Location - Comfortable Room

Posted Feb 13, 2017
Pros: Location, room was nice, beds were comfortable.
Cons: Air/heat control.
Location: A lot of local shopping and restaurants. If you're looking for souvenirs, be sure to buy them from the pop up vendors or a different part of the city.
This was a great hotel. Great location close to local shopping and restaurants. Right across the street from the Metro Station - Principe Pio.
5 out of 5
Recommended
for Everyone
by A verified traveler from Althorp

GREAT HOTEL IN THE HEART PF MADRID

Posted Jan 31, 2017
Right opposite Principe Pio Station where you can catch a train from the airport & ulike the Metro you don't have to change (Eu2•60 single) Only downside with the hotel was no tea/coffee facilities. Fantastic & beautiful city. Would have been good value @ twice the price.
3 out of 5
by A verified traveler from England

Hotel convenient for train station and metro

Posted Jan 10, 2017
Pros: The design of the hotel was nice but some furniture and the shower area looking worn. Bed was comfy. Nice to have a balcony.
Cons: Customer service was the big disappointment. Replace certain pieces of furniture. Spruce up shower area. The pillows on the bed were strange.
Location: Train station and metro opposite. 15 minute walk in to central area.
I would sum up this hotels as ok. It is directly opposite the train station and metro so great in that respect. The staff need a serious customer service review. We arrived at reception, no warm welcome. Just asked for name and passports and directed where to go. Breakfast waitress was very sullen and just about threw the cultlery on the table. Just not good enough. Wouldn't recommend breakfast. We tried it one day that was enough. The only person to greet us nicely was the lady who cleaned our room. Wish I had noted her name to say something positive about the staff. W
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is close to a major transport hub

Posted Jan 8, 2017
Pros: Great staff
Cons: A kettle and mugs in the room
Location: Near good restaurants, tapas bars and transport
The hotel is near a major transport hub and is in a less touristy area.
4 out of 5
Recommended
for Families
by A verified traveler from AMMAN, JORDAN

Nice hotel close to city center and excellent park

Posted Jan 1, 2017
Pros: CLEAN, NEAR TO CITY CENTER, NEAR TO METRO AND NEAR TO THE KING PALACE.
Cons: ADD A REFREGATOR TO THE ROOM.
Location: EXCELLENT
The hotel is very good for the money you pay. It is clean. The staff are friendly. THE ROOM SHOULD HAVE A SMALL REFERIGATOR.
4 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Value for money, modern style but with no frills.

Posted Nov 11, 2016 on Ebookers
Pros: The hotel is quite basic but nice styling and excellent location for a base. Views were great.
Cons: Room smelt of stale cigarette smoke even though smoking is not allowed. They tried to charge us for a telephone call that we didn't make when checking out, it was only 42 cents but that wasn't the point. The manager seen sense and waived the charge. I can only assume there was a fault in their system or the cleaners had made a call from our room.
Location: The hotel is an excellent location for arriving in the city as the train station /metro are across the street. The city centre is a 15 min walk.
4 out of 5
Recommended
for Everyone
by A verified traveler from napoli,na

hotel ben situato vicino ai migliori luogHi

Posted Feb 18, 2017
Vicinissimo alla stazione principe pio da cui potete prendere il treno per andare da aereporto-hotel. hotel- aereporto e anke vicino ad una fermata di autobus da cui potete andare ai migliori posti in vicinanza affianco ce un supermercato e di fronte un mini centro commerciale
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2017
Pros: OK
Cons: keine Ahnung
Location: Zentrum
Alles OK. Uns hat es sehr gefreut. Es war sehr schön!
4 out of 5
Recommended
for Everyone
by A verified traveler

Zentrale Lage

Posted Jan 19, 2017
Tolles neuwertiges Hotel, mit großen modernen Zimmern. Frühstück ausreichend. Immer wieder gerne.
4 out of 5
Recommended
for Everyone
by A verified traveler from JP

駅から近くて便利なホテル

Posted Jan 15, 2017
駅から近くです。よこにスーパーがある。