Get an overview of this hotelHistoric Madrid hotel in the centre of Grand Via

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk
Multilingual staff

Near Puerta del Sol

Just off Madrid's busy Grand Via, this 18th-century hotel is 500 meters from the huge El Corte Inglés department store at Puerta del Sol and one kilometer from Plaza Mayor.

Free WiFi

The hotel offers complimentary wireless Internet access and airport transfers (surcharge). Buffet breakfast and a variety of Japanese dishes are served.

In-room safes

Hotel Arosa's 126 air-conditioned guestrooms have double-glazed windows, minibars, safes, satellite TV, and offer views over the roads of Gran Via, Chinchilla, or Salud.

 Guest Highlights

Our Guests Love
  • Central location
  • Good for sightseeing
  • Breakfast
  • Helpful staff
  • Clean guestrooms
  • Overall room comfort

Hotel Amenities

Hotel Amenities

Guests of Hotel Arosa can relax in the lobby area, reading a complimentary newspaper, or browsing the Web with complimentary wireless Internet access. Concierge services are available to guests. A roundtrip airport shuttle (surcharge) is available during limited hours.

  • Free newspapers in lobby 
  • 24-hour front desk 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Number of floors - 8 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Computer station 
  • Tours/ticket assistance 
  • Total number of rooms - 126 
  • Luggage storage 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Offsite parking discounted rates available 
  • Year Built 1975 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Television in common areas 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Room Amenities

  • Room service (limited hours) 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Phone 
  • Minibar 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Shower/tub combination 
  • Satellite TV service 
  • Television 
  • In-room safe 
  • Free local calls 
  • Desk 
  • Free newspaper 
  • Daily housekeeping 
  • Rollaway/extra beds (surcharge) 
  • Free WiFi 

Where to Eat

The hotel does not have its own restaurant, but serves a breakfast buffet (surcharge) with hot and cold items, including a range of typical Japanese dishes. There are also restaurants nearby.

Nearby restaurants:

19 Sushi Bar

La Terraza de Salud

Abrassador

McDonald's (open 24 hours)

Nearby Things to Do

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby 
  • Scooter/moped rentals nearby 

Hotel Policies

Check-in

Check-in time starts at 1 PM

Minimum check-in age is 18

Check-in time ends at 1:30 AM

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 37.80 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of EUR 17.28 per pet, per night
  • Dogs and cats only
  • 1 per room (up to 15 kg)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 14.30 for adults and EUR 14.30 for children (approximately)
  • Pet fee: EUR 17.28 per pet, per night
  • Late check-out fee: EUR 45
  • Rollaway bed fee: EUR 37.80 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Arosa
  • Arosa Madrid
  • Arosa Best Western
  • Best Western Arosa
  • Best Western Arosa Hotel
  • Best Western Arosa Hotel Madrid
  • Best Western Arosa Madrid
  • Hotel Arosa Madrid

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.


Sorry, we seem to have had an issue loading our review content. Try again?