Ratings based on 5,519 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Slovakia

Posted Feb 9, 2016
Pros: Location, comfortable rooms.
Location: Perfect location.
Definitely I recommend this hotel as its the best location you can get - shopping area, walking distance to all sights.
Comment from Hotel Management
Feb 12, 2016 by eva.garcia@hotelatlantico.es, Hotel Management
Dear Dani. Thank You for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our location and comfort of the rooms. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García- Assistant Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2016
Great location and room, reception desk personnel was sullen and detracted from the experience.
Comment from Hotel Management
Feb 12, 2016 by eva.garcia@hotelatlantico.es, Hotel Management
Dear Anonymous. Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I am really very sorry for the incidents occurred during your sta with the staff. I have already informed the Manager about your complaint in order to solve this matter and that such incidents do not occur anymore in the future. Thanks a lot to help us to improve our services for our guests. I hope you can give us another chance and we can accommodate you again on your next visit to Madrid. Best regards, Eva Garcia-Assistant Director
4 out of 5
Recommended
for Everyone
by A verified traveler from Danmark

Centralt beliggende hotel tæt på centrum af Madrid

Posted Feb 2, 2016
Cons: Høj pris set i forhold til værelsernes størrelse, standard og kvalitet. For et 4 stjernet hotel bør man kunne forvente sig lidt mere.
Hotellet ligger på forretningsgaden Gran Via, tæt på en metrostation og i gåafstand fra Madrids gamle bydel med mange forretninger og gode restauranter. Et besøg på museum Thyssen-Bornemisza er et must for kunstelskere, der er at foretrække frem for Prado.
Comment from Hotel Management
Feb 7, 2016 by eva.garcia@hotelatlantico.es, Hotel Management
Kære Kunde Per. Tak for din besvarelse af vores spørgeskema undersøgelse vedrørende dit seneste ophold på vores hotel. Jeg sætter pris på din besvarelse, og jeg kan forsikre dig, at mine medarbejdere og jeg vil anvende din henvendelse i vores fortsatte arbejde med, at skabe gode oplevelser og omsorg for vores gæster. Tak for din tid og på gensyn. Med venlig hilsen, Eva Garcia- Assistant Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2016
Short city trip to madrid. Hotel is located at GRAN VIA at the center of the city next to a subwaystation. Great location, great hotel.
Comment from Hotel Management
Feb 5, 2016 by eva.garcia@hotelatlantico.es, Hotel Management
Hello Anonymous. Thank you for your review, it is appreciated. I am pleased you found convenient our location. Thank you again and we look forward to welcoming your return. Yours sincerely, Eva Garcia-Assistant Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 31, 2016
Sehir merkezinde olması seyahatimizi çok kolaylaştırdı. Konumu mükemmel
Comment from Hotel Management
Feb 1, 2016 by eva.garcia@hotelatlantico.es, Hotel Management
Dear Guest, We appreciated very much again for taking the time to inform your valuable assessment and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva Garcia-Assistant Director
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Clean & comfortable

Posted Jan 31, 2016
Pros: Everything
Cons: Nothing
Location: Everything to see in the City is within walking distance
Excellently located, exceptionally clean. Hotel feels very palacial
Comment from Hotel Management
Feb 1, 2016 by eva.garcia@hotelatlantico.es, Hotel Management
Dear j. Thank you for telling us about your recent stay at the Hotel Atlantico. I'm delighted to know your stay was comfortable and clean and you enjoyed our location directly in Gran Via street, only to a few minutes from the main sights of the city.We very much look forward to welcoming you back at Hotel Atlántico. Kind regards, Eva Garcia-Assistant Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Cumbria, England

Disabled room

Posted Jan 28, 2016
Had a room suitable for disabled. Large bedroom, very comfortable bed Huge wet room with plenty of grab handles. Good soundproofing. Close to shops, eating places
Comment from Hotel Management
Jan 29, 2016 by eva.garcia@hotelatlantico.es, Hotel Management
Dear Tina. We appreciated very much for taking the time to evaluate your stay with us and to send your score. We are delighted to know that your disabled room was comfortable and quiet and our location convenient. We look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva Garcia-Assistant Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, FL

Wonderful Experience!

Posted Jan 27, 2016
Pros: Very clean, beautiful location and situated in the center of Madrid for easy access to everything.
Location: There are two different Metro stops on either side of the hotel so access is easy. The Plaza del Sol was about a 5 minute walk.
My family and I arrived at the hotel at eight in the morning. I was hoping to be able to drop off baggage; instead we were welcomed and given rooms immediately. The hotel beautiful and well maintained, the staff was very accommodating by offering information, assisting with restaurant reservations and proving airport transportation.
Comment from Hotel Management
Jan 29, 2016 by eva.garcia@hotelatlantico.es, Hotel Management
Dear Christian. Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García- Assistant Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Cancun

Great Location & service & beautiful hotel

Posted Jan 27, 2016
Pros: Room, Coffe & staff
Cons: Breakfast
Location: Walking distance to so many amazing restaurnts and major tourist attractions like Plaza del Sol, Plaza Mayor and Mercaado San Miguel
Traveled on business and everything was perfect. Internet was great, room was very small, but clean and quite. Staff was super friendly. Location was perfect...close to metro and right on Gran Via. Free coffee all day too and the coffee was great. Rooms have mini-bas that are well stoked and perfect to grab a soda or snack. Mini-bar prices are reasonable too. Overall, I would highly recommend this hotel to anyone that is going to Madrid for business or leisure.
Comment from Hotel Management
Jan 29, 2016 by eva.garcia@hotelatlantico.es, Hotel Management
Dear Lucy. First of all thank you for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here. I will share your comments with the entire staff. It is our pleasure to have served you. We look forward to your next visit. Hope to see you soon. Best regards. Eva Garcia- Assistant Director
4 out of 5
Recommended
for Everyone
by A verified traveler from Uk

Posted Jan 26, 2016
Location: We did not eat in the hotel as there were so many amazing eateries quite nearby. The metro is extremely efficient and spotlessly clean.
Beautiful hotel in the heart of the city centre. It was very clean and comfortable and staff were pleasant and helpful. As it was January, it was very quiet in the public areas. The rooftop terrace was delightful. The hotel is situated on a very busy street so very noisy if the window is open. However, there is air-conditioning.
Comment from Hotel Management
Jan 29, 2016 by eva.garcia@hotelatlantico.es, Hotel Management
Hello Anonymous. Thank you very much for your kind mention of our hotel and your patronage. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments and hope to see you again in the near future. Sincerely, Eva Garcia-Assistant Director