Ratings based on 6,490 Verified Reviews

4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from wales

Quality hotel in a perfect location

Posted Jul 21, 2017
If you want a quality place to stay in an ideal location to explore this lovely city then choose the Hotel Atlantico. All places of interest and a fabulous selection of restaurants and taps bars within easy walking distance
Comment from Hotel Management
Jul 21, 2017 by Eva Garcia, Hotel Management
Dear Paul. Thank you for telling us about your recent stay at the Hotel Atlantico. I'm delighted that you enjoyed our location directly in Gran Via street, only to a few minutes from the main sights of the city. We very much look forward to welcoming you back soon. Sincerely, Eva Garcia-Assistant Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH

Posted Jul 20, 2017
Hotel Atlántico is fantastic! It is, without a doubt, one of the best hotels I have ever stayed at. When my travel companion and I arrived, the front desk attendant told us that we were upgraded. And wow, we were definitely upgraded! We had originally booked a room with two single beds. But the hotel upgraded us to a room with two full beds that had a bathroom and walk in closet that were both bigger than what I have at home! (The bathroom had a double vanity, and the shower had two shower heads! Amazing!) We had an interior room on the eighth floor, so it was very, very quiet. Moreover, the front desk staff are immensely helpful and kind! They answered all our questions and called a taxi for us when we needed to be to the airport by 8 AM. I will definitely stay here again, and I'd recommend Hotel Atlántico to anybody!
Comment from Hotel Management
Jul 24, 2017 by Eva Garcia, Hotel Management
Dear Matt. First of all thank you for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to your next visit. Hope to see you soon. Best regards. Eva Garcia-Assistant Director
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Enjoyable stay!

Posted Jul 20, 2017
We stayed in a adequate, but small, sized standard room. The textiles in the room were dated but clean, not worn, and comfortable. I really enjoyed the fine quality of workmanship and timeless materials found in the bathroom. Most of all, my husband and I enjoyed the views, breeze, and relaxing time on their upper level terrace and the inviting sofas and chairs in the beautiful large common sitting rooms.
Comment from Hotel Management
Jul 20, 2017 by Eva Garcia, Hotel Management
Dear Guest. Thank you for telling us about your recent stay at the Hotel Atlantico. I'm delighted that you and your husband enjoyed your stay with us. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. We very much look forward to welcoming you back again very soon we hope to the Hotel Atlantico. Kind regards, Eva Garcia-Assistant Director
4 out of 5
Recommended
for Everyone
by A verified traveler from tell aviv israel

In center of everything.

Posted Jul 19, 2017
A very good hotel that is close to places you want to visit .
Comment from Hotel Management
Jul 20, 2017 by Eva Garcia, Hotel Management
Dear Yosi. Thank you for staying with us and for sharing your experience here for others to read. We were all happy to hear our location was convenient for you. We hope to see you again soon. Regards, Eva Garcia-Assistant Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, right at the city center.

Posted Jul 17, 2017
We loved the place, we recommend it highly. Nice size room and beautiful.
Comment from Hotel Management
Jul 17, 2017 by Eva Garcia, Hotel Management
Dear Anonymous. Truly appreciate your review and recommendations. It is so pleasing to read that we met all expectations. We thank you the customers who take their time to inform us about it. Kind regards Eva Garcia-Assistant Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Great location

Posted Jul 16, 2017
Recommended by a friend. She underrated it. Nice staff, central location, we will stay here next time we're in Madrid.
Comment from Hotel Management
Jul 17, 2017 by Eva Garcia, Hotel Management
Dear Greg. I am delighted to know that your friend was right on his recommendation for your stay in Madrid and your enjoyed our location and staff. We hope to see you again very soon. Best regards, Eva Garcia-Assistant Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel ideal location

Posted Jul 15, 2017
Pros: Great location very clean staff helpful
Madrid is a beautiful city great shopping plenty of choice for eating places
Comment from Hotel Management
Jul 17, 2017 by Eva Garcia, Hotel Management
Dear Guest. Thank you very much for your lovely comment and score. We are very pleased to read that you have enjoyed everything about our hotel included the central location, helpfulness staff and cleanliness. We really hope there'll be another chance to have you all here soon. Best regards, Eva Garcia-Assistant Director
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Posted Jul 14, 2017
Cons: Wifi
Lovely hotel in the heart of Madrid. Staff very helpful. Beautiful roof terrace with great views of city. Good breakfasts.
Comment from Hotel Management
Jul 14, 2017 by Eva Garcia, Hotel Management
Dear Sally. Thank You for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our location, staff, roof terraces and breakfast. I am very sorry to read of the difficulties you experienced with our internet service. We are being working on this and are in the process of making this service much quicker so please do bear with us as I'm confident that we will have this addressed for you for future stays. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García - Assistant Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Stalybridge, UK

A fantastic hotel right in the centre of Madrid

Posted Jul 12, 2017
Cons: I cannot suggest any improvements.
Location: Perfect location on Gran Via in the centre of Madrid, close to shops, the Metro and restaurants.
This is the second time we have stayed at this hotel and I cannot rate it highly enough. The staff and very helpful and gave excellent directions and travel information for a day trip to Toledo, which is a must (only 30 minutes by train). The rooms are well presented, roomy and exceptionally clean.
Comment from Hotel Management
Jul 12, 2017 by Eva Garcia, Hotel Management
Dear Jenny. Thank you for choosing Hotel Atlántico each time you visit Madrid. When customer come back is because he was satisfied in his previous stay. Thanks again for your nice comments about the hotel, location, room, cleanliness and staff, always feel is the most important and lasting memory of a hotel. Warmest regards, Eva Garcia-Assistant Director
5 out of 5
Recommended
for Everyone
by A verified traveler from los Angeles

Great Hotel in good location.

Posted Jul 11, 2017
One of the best hotels we stayed in Europe during our 16 days journey.
Comment from Hotel Management
Jul 12, 2017 by Eva Garcia, Hotel Management
Dear Alex. Truly appreciate your review, it is so pleasing to read that we met all expectations. We thank you the customers who take their time to inform us about it. Best regards, Eva Garcia-Assistant Director