Ratings based on 157 Verified Reviews

3.4 out of 5
71% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.1 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Good location but that's about it

Posted Sep 4, 2016
Hotel is in a good location but is otherwise bland
3 out of 5
Recommended
for Everyone
by A verified traveler from US

The hotel location was perfect!

Posted Sep 2, 2016
Pros: location and price
Cons: bath door privacy
Location: perfect location
Hotel was right on a side corner of one of the most transited street in Madrid (Avenida Gran Via) Room was ok, clean, a little tight but ok for two nights, we didn't plan to stay too much at the hotel, convenient cafeteria right down stairs, service and food just ok, you can find a lot of very nice places in you way to Sol. If you travel with friends bathroom doors wont give to much privacy when you need to go :) they stay kind of open cause they're glass doors.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Good central location, close to metroce

Posted Nov 14, 2015
Pros: Central location
Cons: Room was warm
Location: Close to main shopping area,busy in evening
Good for a short break, Wi-fi busy in the evening. Main road noisy up to midnight
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Oct 7, 2015
Excellent location, clean room,excellent staff... Great it had wifi!!! But... Floors were too squeeqy and bed was way too hard.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Great location!

Posted Sep 28, 2015
The hotel was as exspected. Not a 5 star but exactly what you need if you don't plan on spending your vacation in your hotel room.
2 out of 5
by A verified traveler from Miami

terrible

Posted Jul 17, 2015
Pros: Two staff members where very friendly
Cons: Everything
Location: The location is not that bad, is close to Gran Avenida and Puerta del Sol
The room doesnt even look like the picture. The bed is extremely uncomfortable and hard. The shower is not cover properly, meanning if you take a bath the water goes all over the floor that is why the bathrooms floors are all lifting up because of water damage. Every time you take a step the floor makes noises. The room is overpriced. I did not have a good experience that is why I made sure to leave the room early in the morning andcome back late at night
4 out of 5
Recommended
for Everyone
by A verified traveler from Colombia

Excellent location

Posted Apr 18, 2015
This hotel is extremely well located in Madrid Midtown, the price quality ratio is good.
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Simple, central slightly noisy.

Posted Feb 25, 2015
Pros: Central location
Cons: Shower options all working
Location: Great location, very easy to get to from the airport. Walking distance to Plaza Mayor and La Latina, recommend a visit to Mercado de San Miguel
Easy to find and central location. Room was basic but clean, shower promised a lot but only seemed to work through the hand held attachment, my friend who had another room had the same problem but it was hardly a major issue. The little cafe is a good place to relax with coffee and churros. Would recommend as a safe option for a first visit to Madrid, the roads around are quite noisy during the night which was suprising as it was on a side street rather than the main road and the room next door to mine had a really creaky floor (or the people staying in it spent the whole night walking over the same bit).
3 out of 5
by A verified traveler from London

Good location. Could use some love.

Posted Feb 24, 2015
Daytime receptionist should probably look for a new job as she's not really enjoying her position. Great location. Beds are okay but shower needs fixing. Liked the cafe downstairs and the nightime receptionist was very kind and helpful, particularly when I was suffering from food poisoning (not from the hotel buy a late night pizza kiosk nearby).
2 out of 5
Recommended
for Everyone
by A verified traveler from ecuador

not same pictures as on website .

Posted Nov 10, 2014
humid atmosphere at room. Very short rooms. Not same as pictures on website.