Ratings based on 561 Verified Reviews

4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Posted Mar 8, 2017
Pros: the interior decoration, room size and location
Cons: may be have a spa
Location: excellent
very good location, lovely room and supportive staff
5 out of 5
Recommended
for Everyone
by A verified traveler from CC, TX

Very nice located to all public transportation

Posted Mar 1, 2017
Nice place food pricey but doorman Njib was outstanding he was extremely helpful and friendly
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Great option for families

Posted Jan 6, 2017
Excellent service, great accommodation and the rooms we stayed @ nicely meet our family (party of 5) needs. Breakfast was fantastic and location perfect for our purposes.
4 out of 5
Recommended
for Everyone
by A verified traveler from australia.

Nice clean hotel.

Posted Dec 27, 2016
Nice clean comfortable hotel, located a little too far out of the city centre. It was difficult to maintain a constant temperature in the shower as it kept fluctuating. Staff were friendly but weren't will to recommend any restauants other than the hotel restaurant.
4 out of 5
by A verified traveler

Great room space.

Posted Nov 28, 2016 on Hotels
The only point we would make would be the breakfast was not as good as it could be, the hot food should have been hot and it was barely warm. The choice of fresh fruit was mostly out of cans and the bread was not fresh on the day. Compared to other hotel breakfasts this was very much a 2/10.
5 out of 5
Recommended
for Everyone
by A verified traveler from Warrington, England

Excellent

Posted Nov 28, 2016
Pros: Everything
Location: Excellent metro connection
Excellent hotel. Friendly, helpful staff, nothing too much trouble. A couple of miles out of the centre but not a problem as the very efficient metro is right across the road.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 24, 2016 on Hotels
2 out of 5
by A verified traveler from nyc

Where do I even start...

Posted Nov 20, 2016 on CheapTickets
Far from the city center; beds were very hard and uncomfortable; room smelled awful; unstable water temperature; don't provide tissue!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2016
Very clean and comfortable room with nice big bathroom but horrible view to back alley and very loud floor with screaming children and inconsiderate people leaving or coming in middle of night.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

A very good base for a stay in Madrid

Posted Nov 4, 2016
Location: Convenient for all of central Madrid by bus and metro. Local amenities and everyday shopping nearby around the Plaza del Conde de Casal.
This was our second visit in just over a year: quality and service excellent in all respects and consistent with the previous visit. Excellent breakfast room. A comfortable, clean and efficient hotel. Friendly and helpful staff. Very good location just outside the central city area of Madrid, but with frequent public transport to all major locations.