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Hotel Europa

Photo gallery for Hotel Europa

Premium Double Room, Terrace | Balcony
Minibar, in-room safe, free cribs/infant beds, free WiFi
Double Room with Puerta del Sol views | Minibar, in-room safe, free cribs/infant beds, free WiFi

Overview of Hotel Europa

Hotel Europa

3.0 star property

4.4/5 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available
  • Bar
Calle Carmen, 4, Madrid, Madrid, 28013

Explore the area

  • Popular LocationPuerta del Sol1 min walk
  • Popular LocationGran Via Street4 min walk
  • Popular LocationPlaza Mayor6 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)27 min drive

Room options

About this area


Located in Madrid Centro neighborhood, Hotel Europa is connected to a rail/subway station. The area's natural beauty can be seen at El Retiro Park and Casa de Campo, while Prado Museum and Royal Palace of Madrid are cultural highlights. Check out an event or a game at Santiago Bernabeu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed.

What's nearby

  • Puerta del Sol - 1 min walk
  • Gran Via Street - 4 min walk
  • Plaza Mayor - 6 min walk
  • Mercado de San Miguel - 8 min walk
  • Plaza de la Villa - 9 min walk

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive


  • Ciudad de Tui - 2 min walk
  • La Soberbia - 2 min walk
  • Takos Al Pastor - 2 min walk
  • Serafina - 3 min walk
  • Cañas y Tapas - 3 min walk

About this property

Hotel Europa

3-star hotel near Puerta del Sol
A short walk from Gran Via Street and Plaza Mayor, Hotel Europa provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Concierge services, an elevator, and luggage storage
  • A computer station, smoke-free premises, and a front desk safe
Room features
All 100 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Free infant beds, heating, and daily housekeeping


English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20.00 per day)
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: EUR 2.00-20.00 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Café Europa

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli


  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)


  • Communal living room
  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating


  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels


  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar


  • Phone
  • Safe

Similar properties

See similar properties



Check-in from 2:00 PM - anytime
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between EUR 2.00 and EUR 20.00 per person (approximately)
  • Self parking fee: EUR 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Europa Hotel MADRID
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

Is Hotel Europa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Europa?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at Hotel Europa on Dec 11, 2022 start from $127.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Europa?

Self parking is available for EUR 20.00 per day.

What time is check-in at Hotel Europa?

Check-in is from 2:00 PM - anytime.

What time is check-out at Hotel Europa?

Check-out is at noon.

Where is Hotel Europa located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Puerta del Sol and Gran Via Street. Plaza Mayor and Royal Palace of Madrid are also within 15 minutes. Sol Station and Callao Station are within a 5-minute walk.

Can I cancel my reservation for free at Hotel Europa and receive a full refund?

Yes, Hotel Europa offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Europa cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 174 out of 287 reviews" "
" "5 - Excellent 61%
Rating 4 - Good. 76 out of 287 reviews" "
" "4 - Good 26%
Rating 3 - Okay. 27 out of 287 reviews" "
" "3 - Okay 9%
Rating 2 - Poor. 7 out of 287 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 3 out of 287 reviews" "
" "1 - Terrible 1%




Staff & service




Property conditions & facilities



4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel Europa for being a clean solid hotel in the centre of Madrid. Easy to walk every where, has a very good bar cafe restaurant on ground level. Also close to the markets. Downsides are between 6 and late the police have crowd control on the puentea del sol meaning you may have to take the long way to the Hotel - no exceptions. Also the taxi will drop you of a couple of blocks away when arriving. Ask reception and they will get a taxi to the front door if early in the day. There is a bit of noise from internal sound conduction of the old stone building but this is easy to sleep through. Good value for money.

4/5 Good

Carolito, Malden
Liked: Cleanliness, property conditions & facilities
The hotel is in a great location and in good condition. The shower water could be hotter. WiFi signal was decent. Reception guys who checked me in were accommodating and friendly. Other male reception and night staff needs to learn better customer service. One female reception was very helpful and kind. After doing the Camino for several days, I had a relaxing stay at this hotel.

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff are great. Super clean and good value for the money. The only thing is DON’T book their 13 euro breakfast. I did it one morning and I almost started laughing how much I paid for it. Very very very basic. Go out off site and get a way cheaper and better option.

2/5 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room smells bad, the bathing area is not covered, and the water flows outside
Stayed 1 night in Nov 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is literally at the center of the center of town. In a town that you walk everywhere. Tremendously convenient! Staff very helpful! Underground railway 50 yards away. The hotel is great! Highly recommended!
Stayed 1 night in Nov 2022

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Hotel was centrally located from the main attractions. The staff was friendly and helpful, room was clean. The only downside was the parking garage. Was very expensive. I stayed for 2 nights and the cost of the garage was closer to one night fees.
Stayed 2 nights in Nov 2022

4/5 Good

Christine Lois, Merritt
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, excellent staff,
Stayed 2 nights in Nov 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a week in November 2022. The staff were welcoming and helpful; there is a buffet breakfast (extra for what I booked but still good). The hotel is in a very busy part of the city. This means you can walk to almost everything (metro, restaurants, Prado, Royal Palace, etc.) but my room overlooked one of the busiest streets and it got quite loud - I was able to sleep through it, but FYI in case you are the type who can't.
Stayed 7 nights in Nov 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities
1. Room Extremely Warm 2. Taxi not able to drop you at property. 5-10 min walk on crowded area with active construction. 3. Staff, Room were good

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time- know it would be noisy, but not noisy all night long. Overall great hotel.