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Room type

Comfort Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Comfort Double Room Single Use

Max Occupancy: 1 guest

Business Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Junior Suite

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Premium Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Triple Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Familiar Room

Max Occupancy: 4 guests (up to 3 children, 1 infant)

Get an overview of this hotelFamily-friendly Madrid hotel in Plaza Castilla, near Santiago Bernabeu Stadium


This family-friendly Madrid hotel is located in Plaza Castilla, within 1 mi (2 km) of Gate of Europe and Santiago Bernabeu Stadium. Plaza de Castilla and Cuzco Square are also within 15 minutes.

Hotel Features

A restaurant, a fitness center, and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include a spa tub, a sauna, and self parking.

Room Amenities

All 262 soundproofed rooms feature free WiFi and minibars. Cable TV, room service, and hair dryers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a coffee shop/café. High-speed wireless Internet access is complimentary. In addition to a spa tub, Hotel Exe Puerta Castilla features a sauna and a fitness center. 4 meeting rooms are available. This family-friendly hotel also offers multilingual staff, dry cleaning/laundry services, and room service (during limited hours). Onsite parking is available (surcharge).

  • 24-hour front desk 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Fitness facilities 
  • Free WiFi 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 11 
  • Number of meeting rooms - 4 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Self parking (surcharge) 
  • Spa tub 
  • Total number of rooms - 262 
  • Turkish bath/Hammam 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

  • Air conditioning 
  • Bidet 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Room service (limited hours) 
  • Soundproofed rooms 

Where to Eat

Hotel Exe Puerta Castilla has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

Hotel Policies


Check-in time starts at 1 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: EUR 19 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

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