Ratings based on 550 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Leuk hotel vlakbij la lantina voor tapas

Posted Sep 25, 2016
Pros: net schoon hotel, op loopafstand van het centrum.
Mooi schoon hotel dichtbij centrum en tapas restaurantjes.
Comment from Hotel Management
Sep 26, 2016 by Miguel Ángel Gisbert - Jefe de recepción, Hotel Management
Dear guest, thank you for taking the time to feedback your experience following your recent stay with us. Your feedback is very much appreciated and it is pleasing to know that you found the hotel ideally located and clean. It is hoped that we will have the opportunity to welcome you back again in the future. Kind regards. Miguel Ángel Gisbert - Jefe de recepción
4 out of 5
by A verified traveler from Adelaide SA

Excellent hotel for seeking the heart of Madrid

Posted Sep 18, 2016
Pros: The Staff!
Cons: Minor maintenance issues spoil the presentation.
Location: The location is excellent for exploring the inner streets of Madrid and it is within walking distance to the Plaza Mayor.
Rated as a 3 star it is excellent value. The Staff are enthusiastic, willing to please and very hard working. The internal cafe is perfect for the odd snack and popular with the locals. The breakfast was comprehensive and well serviced. Overall the hotel is very clean and tidy, there are a few maintenance problems with light fittings and sealants around the showers.
Comment from Hotel Management
Sep 20, 2016 by Miguel Ángel Gisbert - Jefe de recepción, Hotel Management
Dear Stuart, thank you for staying at the Ganivet hotel Madrid. Your feedback as a guest is gratifying as it allows us to fine tune the areas which are lacking. Your comments is very much appreciated and we are delighted you enjoyed the location and the service our team provided. Naturally, you comments are noted for future renovation. I do hope you will stay with us again. Kind regards. Miguel Ángel Gisbert - Jefe de recepción
5 out of 5
by A verified traveler

Madrid short break

Posted Sep 18, 2016
Excellent hotel good location roof terrace a real bonus
Comment from Hotel Management
Sep 18, 2016 by Juan García - Departamento de Recepción., Hotel Management
Dear guest, thank you for staying at Hotel Ganivet and for taking the time to feedback your most recent stay with us. We are glad to know you enjoyed our location, just a few minutes away from the main tourist spots and that you enjoyed our roof terrace with its amazing views. We all hope to welcome you back again in the future. Kind regards, Juan García - Departamento de Recepción.
5 out of 5
by A verified traveler from Sydney

Charming and full of character

Posted Sep 14, 2016
The hotel record is an older building that is really tastefully decorated, with lovely staff and in a great position. It is very clean and comfortable. I've had a nice time here.
Comment from Hotel Management
Sep 18, 2016 by Juan García - Departamento de Recepción., Hotel Management
Dear James, thank you for staying at Hotel Ganivet and for taking the time to feedback your most recent stay with us. We are glad to know you enjoyed our location, just a few minutes away from the main tourist spots and we really appreciate your nice words regarding our staff and instalations. We all hope to see you soon again in the future. Kind regards, Juan García - Departamento de Recepción.
4 out of 5
by A verified traveler from Upstate NY

Great location. Comfortable rooms. Pleasant staff.

Posted Sep 8, 2016
We had two rooms, my husband and me in one room, adult children in the other room. Comfortable accommodations. Included breakfast buffet which was quite good. We did a lot of walking. It's located at the bottom of a hill so you get your exercise hiking up to the sites. Rooftop has sunning deck and small pool to get refreshed, not swim.
Comment from Hotel Management
Sep 9, 2016 by Miguel Ángel Gisbert - Jefe de recepción, Hotel Management
Dear guest, We want to thank the time dedicated to assessing The Ganivet hotel. Our property is located a few meters from the main square and the breakfast buffet is very diverse. The solarium and jacuzzi is available for all our guest in the hotel and it is a pleasant visit with superb views. We would like to thank you for your kindness and we hope to meet you again in near a future in Ganivet hotel. Best regards. Miguel Ángel Gisbert - Jefe de recepción.
5 out of 5
by A verified traveler from Toronto, ON

Madrid - Sep 2016

Posted Sep 6, 2016
Hotel Ganivet is a good option in Madrid. Located just 1 block from Puerta De Toledo & metro station, within the La Latina neighborhood is ideal for walking, restaurants (all kind) and short distance to Plaza Mayor. The room was cleaned and daily serviced. Breakfast (buffet) is really good. Room is a little small, especially for a family of 4; but not big deal.
Comment from Hotel Management
Sep 7, 2016 by Miguel Ángel Gisbert - Jefe de recepción, Hotel Management
Dear Fernando, thank you for taking the time to feedback your experience following your recent stay with us. It is gratifying to know that you enjoyed the comfort and location of the hotel, together with the breakfast selection. We are thrilled that overall you enjoyed your stay and as such it is hoped that you will return to us again in the future. Kind regards. Miguel Ángel Gisbert - Jefe de recepción
4 out of 5
by A verified traveler

Location

Posted Aug 30, 2016
Great location. Helpful staff. Rooms fine. Terrace views and pool.
Comment from Hotel Management
Sep 1, 2016 by uan García - Departamento de Recepción., Hotel Management
Dear Doron, thank you for taking the time to feedback your experience following your recent stay at Hotel Ganivet. We are glad you enjoyed our location, right in the heart of Madrid and we really appreciate your nice words regarding our multicultural staff, always ready to help. We all hope to see you again in the future. Kind regards, Juan García - Departamento de Recepción.
3 out of 5
by A verified traveler

Close to amenities

Posted Aug 29, 2016
Hotel states it has a swimming pool but no pool, only a small Jacquzi. Breakfast was good and included as part of the package.
Comment from Hotel Management
Aug 30, 2016 by Miguel Ángel Gisbert - Jefe de recepción, Hotel Management
Firstly, we want to thank the time dedicated to assessing our hotel. The Ganivet hotel is located in the city center, close to the most important tourist spots. I am delighted to read that the breakfast was a highlight for you providing you with a delicious start to the day. On the other hand, we inform all our guests that we have a large jacuzzi instead of a pool. We all very much hope you will stay with us again. Kind regard. Miguel Ángel Gisbert - Jefe de recepción
5 out of 5
by A verified traveler from bournemouth

good hotel near to the centre

Posted Aug 11, 2016
Pros: location
Cons: nothing
Location: within walking distance of all attractions , the metro was easy to use
good hotel with good facilites ie pool and cafe within walking distances of attractions
Comment from Hotel Management
Aug 15, 2016 by Miguel Ángel Gisbert - Jefe de recepción, Hotel Management
Dear Keith, Thank you for taking your time and leaving your feedback after your recent stay with the Ganivet hotel. Our property is located a few meters from the main square and very close to the metro station. We would like to thank you for your kindness and we hope to meet you again in near a future in Ganivet hotel. Best regards. Miguel Ángel Gisbert - Jefe de recepción
4 out of 5
by A verified traveler from M

Great hotel, but noisy

Posted Aug 9, 2016
The reception staff were brilliant, they were quick to check us in and always had answers to our questions. Breakfast was good with a variety of cooked food, pastries and cold meats. Hotel is about a 15 minute walk to Plaza Mayor and 30 minutes walk to the museums. The terrace is a benefit although sun beds are sparse and pool is smaller than we thought. Noise levels lowered my rating which isn't the hotels fault, although they could give warnings. If your room is next to the lift you have the noise from the lift going up and down all night long. You can hear people in their rooms above you when they get in/out of bed or move around. The doors are heavy so slam loudly and we had experiences of hearing everything couples do including everything they said so the walls must be very thin! If it weren't for the noise, I would have recommended the hotel.
Comment from Hotel Management
Aug 9, 2016 by Juan García - Departamento de Recepción., Hotel Management
Dear Fay, thank you for choosing Hotel Ganivet and for such a detailed review. We are thriled that overall you enjoyed your stay with us and found our location ideal for your holidays. We will let the kitchen department know you enjoyed our large breakfast too. On the other hand, we will see what room were you staying to see if we can sort the acoustic isolation out. Thank you again, we all hope to see you soon again. Kind regards, Juan García - Departamento de Recepción.