Ratings based on 206 Verified Reviews

4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Canada

Well located

Posted Nov 21, 2016
You are at a walking distance from many of the highlighted places of Madrid, such as Plaza Mayor and Plaza El Sol
Comment from Hotel Management
Nov 22, 2016 by Miguel Ángel Gisbert - Jefe de recepción, Hotel Management
Dear Rafael, I would like to thank you for taking the time to share your feedback regarding your recent stay here with us. It is always a pleasure to read that the location of the hotel was convenient for you; we are proud to give our guest’s only a short walk away to the famous main square and many great attractions in Madrid. I do hope that as you enjoy the location of the hotel, we will have the opportunity to welcome you back again. Kind regards. Miguel Ángel Gisbert - Jefe de recepción
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Nov 2, 2016
Had a great stay here - hotel is well. Located near the metro station and is very clean and modern. Rooms were spotless.
Comment from Hotel Management
Nov 2, 2016 by Juan García - Departamento de Recepción., Hotel Management
Dear guest, thank you for staying at Hotel Ganivet and for such a lovely review. We are glad to know you enjoyed our central location, near the main tourist spots of the city as well as the quality and cleanliness of our rooms. We all hope to see yoy soon again in the future. Juan García - Departamento de Recepción.
4 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Great hotel in good location

Posted Oct 25, 2016
Pros: Our family room was comfortable and clean. Breakfast had a wide and tempting selection. Even in October we managed to make use of the rooftop jacuzzi pool. Overall this hotel provided an excellent base to explore Madrid.
Cons: I liked everything about this hotel. Very happy with it.
Location: Lots of restaurants and shops nearby. Plaza Mayor a short walk away.
Comment from Hotel Management
Oct 27, 2016 by Miguel Ángel Gisbert - Jefe de recepción, Hotel Management
Dear Yvonne, thank you very much for taking the time to share this lovely feedback regarding your recent visit at the Ganivet hotel and for giving us the opportunity to look after you throughout your stay. We are delighted to see that you had many highlights during your stay. It is a pleasure to read that this included our breakfast, location and cleanliness all providing you with an enjoyable and memorable trip to Madrid. It is hoped that we will have the opportunity to welcome you back again in the future. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very decent hotel

Posted Oct 23, 2016
The staff were quite helpful. One recommended La Musa Latina and it was very nice. There is an after-hours club across the street but the windows are sturdy enough to keep the noise out.
Comment from Hotel Management
Oct 24, 2016 by Miguel Ángel Gisbert - Jefe de recepción, Hotel Management
Thank you very much for such kind words about your stay. We are pleased to know you had a pleasant stay here with us at the Ganivet hotel and enjoyed our location. We apologize for the street noise. It is very frustrating for us to hear that it spoilt your accommodation by circumstances out of our control. It is hoped that you will stay with us again in the future. Kind regards Miguel Ángel Gisbert - Jefe de recepción
4 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide SA

Excellent hotel for seeking the heart of Madrid

Posted Sep 18, 2016
Pros: The Staff!
Cons: Minor maintenance issues spoil the presentation.
Location: The location is excellent for exploring the inner streets of Madrid and it is within walking distance to the Plaza Mayor.
Rated as a 3 star it is excellent value. The Staff are enthusiastic, willing to please and very hard working. The internal cafe is perfect for the odd snack and popular with the locals. The breakfast was comprehensive and well serviced. Overall the hotel is very clean and tidy, there are a few maintenance problems with light fittings and sealants around the showers.
Comment from Hotel Management
Sep 20, 2016 by Miguel Ángel Gisbert - Jefe de recepción, Hotel Management
Dear Stuart, thank you for staying at the Ganivet hotel Madrid. Your feedback as a guest is gratifying as it allows us to fine tune the areas which are lacking. Your comments is very much appreciated and we are delighted you enjoyed the location and the service our team provided. Naturally, you comments are noted for future renovation. I do hope you will stay with us again. Kind regards. Miguel Ángel Gisbert - Jefe de recepción
5 out of 5
Recommended
for Everyone
by A verified traveler

Madrid short break

Posted Sep 18, 2016
Excellent hotel good location roof terrace a real bonus
Comment from Hotel Management
Sep 18, 2016 by Juan García - Departamento de Recepción., Hotel Management
Dear guest, thank you for staying at Hotel Ganivet and for taking the time to feedback your most recent stay with us. We are glad to know you enjoyed our location, just a few minutes away from the main tourist spots and that you enjoyed our roof terrace with its amazing views. We all hope to welcome you back again in the future. Kind regards, Juan García - Departamento de Recepción.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Charming and full of character

Posted Sep 14, 2016
The hotel record is an older building that is really tastefully decorated, with lovely staff and in a great position. It is very clean and comfortable. I've had a nice time here.
Comment from Hotel Management
Sep 18, 2016 by Juan García - Departamento de Recepción., Hotel Management
Dear James, thank you for staying at Hotel Ganivet and for taking the time to feedback your most recent stay with us. We are glad to know you enjoyed our location, just a few minutes away from the main tourist spots and we really appreciate your nice words regarding our staff and instalations. We all hope to see you soon again in the future. Kind regards, Juan García - Departamento de Recepción.
4 out of 5
Recommended
for Everyone
by A verified traveler from Upstate NY

Great location. Comfortable rooms. Pleasant staff.

Posted Sep 8, 2016
We had two rooms, my husband and me in one room, adult children in the other room. Comfortable accommodations. Included breakfast buffet which was quite good. We did a lot of walking. It's located at the bottom of a hill so you get your exercise hiking up to the sites. Rooftop has sunning deck and small pool to get refreshed, not swim.
Comment from Hotel Management
Sep 9, 2016 by Miguel Ángel Gisbert - Jefe de recepción, Hotel Management
Dear guest, We want to thank the time dedicated to assessing The Ganivet hotel. Our property is located a few meters from the main square and the breakfast buffet is very diverse. The solarium and jacuzzi is available for all our guest in the hotel and it is a pleasant visit with superb views. We would like to thank you for your kindness and we hope to meet you again in near a future in Ganivet hotel. Best regards. Miguel Ángel Gisbert - Jefe de recepción.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Madrid - Sep 2016

Posted Sep 6, 2016
Hotel Ganivet is a good option in Madrid. Located just 1 block from Puerta De Toledo & metro station, within the La Latina neighborhood is ideal for walking, restaurants (all kind) and short distance to Plaza Mayor. The room was cleaned and daily serviced. Breakfast (buffet) is really good. Room is a little small, especially for a family of 4; but not big deal.
Comment from Hotel Management
Sep 7, 2016 by Miguel Ángel Gisbert - Jefe de recepción, Hotel Management
Dear Fernando, thank you for taking the time to feedback your experience following your recent stay with us. It is gratifying to know that you enjoyed the comfort and location of the hotel, together with the breakfast selection. We are thrilled that overall you enjoyed your stay and as such it is hoped that you will return to us again in the future. Kind regards. Miguel Ángel Gisbert - Jefe de recepción
4 out of 5
Recommended
for Everyone
by A verified traveler

Location

Posted Aug 30, 2016
Great location. Helpful staff. Rooms fine. Terrace views and pool.
Comment from Hotel Management
Sep 1, 2016 by uan García - Departamento de Recepción., Hotel Management
Dear Doron, thank you for taking the time to feedback your experience following your recent stay at Hotel Ganivet. We are glad you enjoyed our location, right in the heart of Madrid and we really appreciate your nice words regarding our multicultural staff, always ready to help. We all hope to see you again in the future. Kind regards, Juan García - Departamento de Recepción.