Hotel Hospes Puerta de Alcalá

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Pool
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Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Overview of Hotel Hospes Puerta de Alcalá

VIP Access

Hotel Hospes Puerta de Alcalá

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Plaza de la Independencia 3, Madrid, Madrid, 28001

Explore the area

  • Popular LocationGran Via Street9 min walk
  • Popular LocationPrado Museum11 min walk
  • Popular LocationPuerta del Sol17 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)14 min drive

Choose dates to view prices

About this area

Madrid

Located in Salamanca neighborhood, Hotel Hospes Puerta de Alcalá is connected to a shopping center. Gran Via Street and Principe Pio are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore El Retiro Park and Madrid Rio. Check out an event or a game at Santiago Bernabeu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Puerta de Alcala - 1 min walk
  • Plaza de Cibeles - 6 min walk
  • Gran Via Street - 9 min walk
  • Prado Museum - 11 min walk
  • Puerta del Sol - 17 min walk

Restaurants

  • Independencia — 1 min walk
  • Magasand — 2 min walk
  • Dokidoki — 2 min walk
  • Los Jerónimos — 3 min walk
  • Mestizo — 3 min walk

Getting around

  • Retiro Station - 3 min walk
  • Madrid Recoletos Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

About this property

Hotel Hospes Puerta de Alcalá

Luxury hotel connected to the convention center in Salamanca, walk to El Retiro Park
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite. All 42 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and down comforters, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Hotel Hospes Puerta de Alcalá offers 42 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 39 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 28 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Steam room

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Italian
  • Russian
  • Spanish

Business services

  • Business center
  • Conference space (1830 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per stay
Dogs welcome
1 per room (up to 33 lbs)
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 60.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 28 per person (approximately)
  • Airport shuttle fee: EUR 90 per vehicle (roundtrip)
  • Valet parking fee: EUR 39 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hospes
Hospes Madrid
Hotel Hospes
Hotel Hospes Madrid
Madrid Hotel Hospes
Hospes Hotel Madrid
Hospes Madrid Hotel Madrid
Madrid Hospes Hotel
Hospes Puerta Alcalá Hotel
Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hospes Puerta Alcalá
Madrid Hotel Hospes Puerta de Alcalá Hotel
Hotel Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hotel Hospes Puerta de Alcalá Madrid
Hotel Hotel Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá Madrid
Hotel Hospes Madrid
Hospes Puerta Alcalá Madrid
Hospes Puerta de Alcalá
Hospes Puerta De Alcala Madrid
Hotel Hospes Puerta de Alcalá Hotel
Hotel Hospes Puerta de Alcalá Madrid
Hotel Hospes Puerta de Alcalá Hotel Madrid

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 391 out of 582 reviews
5 - Excellent 67%
Rating 4 - Good. 130 out of 582 reviews
4 - Good 22%
Rating 3 - Okay. 41 out of 582 reviews
3 - Okay 7%
Rating 2 - Poor. 15 out of 582 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 582 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super helpful and friendly staff
Stayed 3 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatio location location..great location near various cafes and restaurants.Also near El Retiro park.. The only negative thing is the elevator..one elevator only per building for clients and service and super slow..it takes 15 seconds for the door to close..I've been coming to Hospes for a long time and i keep giving this comment but to no avail..
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location couldn’t be better and excellent service
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021