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Down comforters, in-room safe, desk, blackout drapes
Down comforters, in-room safe, desk, blackout drapes
Down comforters, in-room safe, desk, blackout drapes
Down comforters, in-room safe, desk, blackout drapes

Guest reviews

4.3 out of 5 Excellent
808 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationLa Quinta de los Molinos Park12 min walk
Popular LocationEstadio Wanda Metropolitano6 min drive
AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)14 min drive
Popular LocationIFEMA - Feria de Madrid15 min drive

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  • Double room

    4.8/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 2
    More detailsDouble room
  • Superior Double Room

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 2
    More detailsSuperior Double Room

About this area

Madrid

Located in Madrid's San Blas-Canillejas neighborhood, Hotel ILUNION Alcalá Norte is in the business district and near the airport. The area's natural beauty can be seen at El Retiro Park and Madrid Rio, while Nuevo Teatro Alcala and Teatro Rialto are cultural highlights. Looking to enjoy an event or a game? See what's going on at Estadio Wanda Metropolitano or Santiago Bernabeu Stadium.
Visit our Madrid travel guide
View in a map
Popular Location

What's nearby

  • La Quinta de los Molinos Park - 12 min walk
  • Estadio Wanda Metropolitano - 6 min drive
  • IFEMA - 9 min drive
  • IFEMA - Feria de Madrid - 15 min drive
  • WiZink Center - 17 min drive

Getting around

  • Coslada Station - 7 min drive
  • Suanzes Station - 11 min walk
  • AirportAdolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • Alcala Norte Restaurant — 1 min walk
  • Gaztelu — 5 min walk
  • La Baranda — 5 min walk
  • Green Tavern — 5 min walk
  • El Rodizio — 6 min walk

About this property

Hotel ILUNION Alcalá Norte

Eco-friendly Madrid hotel in San Blas-Canillejas, near Estadio Wanda Metropolitano
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a business center, and conference space. All 212 rooms offer comforts like pillow menus and down comforters, plus free WiFi and TVs with satellite channels. Other amenities available to guests include room service, free bottled water, and hair dryers.
Hotel ILUNION Alcalá Norte offers 212 accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Parking nearby: EUR 25 per day

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 14.00 for adults and EUR 7.00 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 6 meeting rooms
  • Business center
  • Conference space (2390 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Phone accessibility kit
  • Roll-in shower
  • Sign language-capable staff
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Linens
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 16 2020 to September 13 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14.00 for adults and EUR 7.00 for children (approximately)
  • Nearby parking fee: EUR 25 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Alcalá Norte
Confortel Alcalá Norte
Confortel Alcala Norte Hotel Madrid
Confortel Alcala Norte Madrid
Confortel Alcalá Norte Madrid
Hotel Confortel Alcalá Norte
Hotel Confortel Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte
ILUNION Alcalá Norte Madrid
ILUNION Alcalá Norte
Ilunion Alcala Norte Madrid
Hotel ILUNION Alcalá Norte Hotel
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Hotel Madrid

Frequently asked questions

Can I cancel my reservation for free at Hotel ILUNION Alcalá Norte and receive a full refund?
Yes, Hotel ILUNION Alcalá Norte offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel ILUNION Alcalá Norte cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel ILUNION Alcalá Norte pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel ILUNION Alcalá Norte?
Hotel ILUNION Alcalá Norte doesn't offer parking.
What time is check-in at Hotel ILUNION Alcalá Norte?
Check-in is from 2:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Hotel ILUNION Alcalá Norte?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Hotel ILUNION Alcalá Norte located?
Located in San Blas-Canillejas, this eco-friendly hotel is within 3 mi (5 km) of Estadio Wanda Metropolitano, IFEMA, and IFEMA - Feria de Madrid. Centro Comercial Campo de las Naciones and Juan Carlos I Park are also within 3 mi (5 km). Suanzes Station is 11 minutes by foot and Torre Arias Station is 13 minutes.
4.3
Excellent
5 - Excellent
340
4 - Good
379
3 - Okay
57
2 - Poor
18
1 - Terrible
14

4.5/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms we reserved were spacious and with great view. I loved almost everything except that the towels were very very old and were not very clean. This is very disappointing.
Stayed 1 night in Mar 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and excellent service. All hotels employees are nice and friendly. Breakfast is awesome. Highly recommended
Stayed 2 nights in Feb 2020

3/5 Okay

Business traveler
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
hotel, but service is not great
Nice looking hotel ans easy accesss via taxi to the airport (just 10 minutes), but the service is not great. This is a hotel where a lot of business travellers stay, like myself. However, when I asked for an iron and ironing board so I could iron my shirt ready for the next days meetings, I was told there are no irons in the hotel for customers. The only way is if you pay about 8 euros for them to iron for you. Honestly for a hotel that is meant to be 4 star, this is ridiculous. Give the customer what they need. Business travellers need to iron things.
Stayed 2 nights in Jan 2020

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for an overnight stop
Stayed 1 night in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

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